Comparison

Autotask LiveMobile vs Cynet 360 Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Autotask LiveMobile

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

Highlights
  • Real-time access to service calls, tickets, tasks, and appointments
  • Mobile time entry for Autotask
  • Schedule appointments and to-dos on the go
  • Search account and contact information
  • Full dashboard experience on mobile
Features
Read full description

Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.

About

Cynet 360 Mobile

This app secures employee devices by detecting and preventing mobile app threats, phishing attacks, and risky network connections. It protects user and organizational data without accessing personal information like messages or photos.

Highlights
  • Mobile app risk evaluation
  • Phishing link protection
  • Untrusted network detection
  • Device-level attack prevention
  • Privacy monitoring
  • Corporate license required
Features
Read full description

Cynet 360 Mobile provides powerful protection of employee devices, whether they are connected or not. The app secures user and organizational information and prevents mobile apps from being used to launch broader attacks on your data or your organization. Cynet 360 Mobile evaluates the risks posed by mobile apps downloaded to the device, and protects against threats such as phishing, untrusted networks, and device-level attacks. The application detects: - applications attempting to gain access to private data - phishing links that try to steal login credentials - when your phone joins networks that appear to be malicious - when your phone is compromised or has a known vulnerability User privacy is fully protected. The app does not collect or share your personal information such as text messages, emails, photos, call data, contacts, or other private information. The application does not give your employer access to your text messages, emails, browsing history or documents, and does not provide your employer access to the phone’s microphone, camera or screen activity. The application monitors system behavior to detect if another application tries to invade your privacy by accessing your personal information or using your device’s camera or microphone. Please note: The Cynet 360 Mobile app must be connected to the Cynet management console and will not offer protection without a corporate license. If your company’s Mobile Device Management profile is installed on your phone, your access to work email, work shared drives, and other company resources may be blocked when your phone is detected to be under attack or in a risky state.

Screenshots

Autotask LiveMobile4 screens
Cynet 360 Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Cynet 360 Mobile at 100% against Autotask LiveMobile's 15%. Cynet 360 Mobile also leads on rating (5.0 vs 1.6) and monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is ratings volume (75 vs 3) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cynet 360 Mobile holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 15% of Autotask LiveMobile's written reviews are positive against 100% of Cynet 360 Mobile's.

UpkeepUpdate frequency

Autotask LiveMobile ships an update every 2 months, Cynet 360 Mobile every 4 months. The most recent releases landed on October 23, 2026 and October 27, 2026 respectively.

Scorecard5 real differences · 5 level
Autotask LiveMobile versus Cynet 360 Mobile: the parameters behind the verdict, then further details
ParameterAutotask LiveMobileCynet 360 Mobile
PriceFreeFree
Rating1.6 (75 ratings)5.0 (3 ratings) — better
Positive reviews15.3% of reviews100.0% of reviews — better
Number of ratings75 — better3
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size70 MB71 MB
Age rating4+4+
DeveloperKaseya International LimitedZimperium

Customer experience

Autotask LiveMobile

All ratings75 ratings
Positive13.3%
Neutral2.7%
Negative84.0%
Written reviews150 reviews
Positive15.3%
Neutral7.3%
Negative77.3%

Cynet 360 Mobile

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Autotask LiveMobile

Reported bugs

6 issues
  • SSO sign in redirection not working
  • App crashes on iPhone X
  • Cannot update/enter time entries, or modify tickets
  • Cannot hit radio buttons on checklists
  • 2fa keeps breaking
Show 1 more
  • Cannot view Open Tickets

Requested features

2 requests
  • Push notifications for Tickets
  • Fingerprint access

Cynet 360 Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Autotask LiveMobile

No in-app purchases

None

Cynet 360 Mobile

No in-app purchases

Questions

Is Autotask LiveMobile free?
Autotask LiveMobile is free to download, with no in-app purchases.
Is Cynet 360 Mobile free?
Cynet 360 Mobile is free to download, with no in-app purchases.
Which has better reviews, Autotask LiveMobile or Cynet 360 Mobile?
Cynet 360 Mobile is rated higher. Autotask LiveMobile averages 1.6 out of 5 from 75 ratings, while Cynet 360 Mobile averages 5.0 from 3 ratings.
Do Autotask LiveMobile or Cynet 360 Mobile have ads?
Neither Autotask LiveMobile nor Cynet 360 Mobile shows ads.
Which is updated more often, Autotask LiveMobile or Cynet 360 Mobile?
Autotask LiveMobile ships an update every 2 months, and Cynet 360 Mobile every 4 months. Most recently, Autotask LiveMobile was updated on October 23, 2026 and Cynet 360 Mobile on October 27, 2026.

Other comparisons