Autotask LiveMobile vs Ember Video
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
Ember Video
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Ember Technology Mobile Video Conferencing is an uncomplicated, professional, and no-cost application for Ember Users designed for businesses to promptly join or conduct scheduled virtual video meetings. Experience the advantages of direct communication, enhance productivity and efficiency, all while reducing time and travel expenses
Screenshots
Verdict
The clearest difference is update cadence: Ember Video at every 10 days against Autotask LiveMobile's every 2 months. Autotask LiveMobile's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Autotask LiveMobile ships an update every 2 months, Ember Video every 10 days. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | Autotask LiveMobile | Ember Video |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (75 ratings) — better | — |
| Positive reviews | 15.3% of reviews | — |
| Number of ratings | 75 — better | — |
| Update frequency | Every 2 months | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 70 MB | 15 MB |
| Age rating | 4+ | 17+ |
| Developer | Kaseya International Limited | EmberVOIP Technologies |
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
Ember Video
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
Ember Video
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is Ember Video free?
Do Autotask LiveMobile or Ember Video have ads?
Which is updated more often, Autotask LiveMobile or Ember Video?
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