Autotask LiveMobile vs CaseLift
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
CaseLift
Streamline dental practice workflows on the go. Record and analyze patient consultations, manage patient communications, and track key practice metrics. Designed for treatment coordinators and practice staff to improve patient follow-ups and efficiency.
- Record patient consultations
- AI-driven insights and transcripts
- Manage patient inbox and conversations
- Practice dashboard with key metrics
- Power dialer for follow-ups
- Training and coaching modules
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CaseLift is the mobile companion for dental and specialty practices already using the CaseLift platform. Take your consult workflow on the go—record appointments, review AI insights, stay on top of patient conversations, and keep follow-ups moving without being tied to your desk. BUILT FOR PRACTICE TEAMS CaseLift Mobile is designed for treatment coordinators, practice owners, and authorized staff. Sign in with your existing CaseLift account to access your practice dashboard, consults, and inbox from iPhone or iPad. RECORD CONSULTATIONS Capture patient consultations directly from your device. Recordings upload automatically, are transcribed, and analyzed so you can review transcripts, listen to playback, log outcomes, and act on coaching insights—right from the app. DASHBOARD AT A GLANCE See the metrics that matter: production recovered, ROI, unscheduled treatment value, messages sent, hours saved, and more. Pull to refresh for the latest numbers from your practice. MANAGE CONSULTS Browse your consult schedule and archive. Open any consult to view the full transcript, AI analysis, recording playback, and outcome controls—everything you need to follow up with confidence. PATIENT INBOX View conversation threads and reply to patients by SMS or email without switching apps. Stay responsive when patients reply to your CaseLift sequences. POWER DIALER Work through today's follow-up call queue from your phone so no lead slips through the cracks. TRAINING & COACHING Complete training modules with progress tracking, and chat with your CaseLift coach for real-time support. PRACTICE FEATURES • Multi-location practice switching • Push notifications for important updates • Dark mode support • Secure sign-in for authorized users only REQUIREMENTS A CaseLift subscription and active practice account are required. This app is for authorized practice staff—not for patients. New practices can learn more and request access at caselift.io. PRIVACY & COMPLIANCE CaseLift is built for healthcare practices. Your practice remains responsible for patient consents and HIPAA compliance. AI-generated transcripts and insights are provided to assist your team's professional judgment—not as medical or clinical advice. Questions or support? Visit caselift.io/contact or email hello@caselift.io.
Screenshots
Verdict
The clearest difference is review sentiment: CaseLift at 100% against Autotask LiveMobile's 15%. CaseLift also leads on rating (5.0 vs 1.6) and update cadence (weekly vs every 2 months). Autotask LiveMobile's advantage is ratings volume (75 vs 3). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CaseLift holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 15% of Autotask LiveMobile's written reviews are positive against 100% of CaseLift's.
Autotask LiveMobile ships an update every 2 months, CaseLift weekly. The most recent releases landed on October 19, 2026 and October 6, 2026 respectively.
| Parameter | Autotask LiveMobile | CaseLift |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (75 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 15.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 75 — better | 3 |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 70 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | Kaseya International Limited | Devyn Grillo |
Customer experience
Autotask LiveMobile
CaseLift
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
CaseLift
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
CaseLift
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is CaseLift free?
Which has better reviews, Autotask LiveMobile or CaseLift?
Do Autotask LiveMobile or CaseLift have ads?
Which is updated more often, Autotask LiveMobile or CaseLift?
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