Comparison

Autotask LiveMobile vs Truk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Autotask LiveMobile

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

Highlights
  • Real-time access to service calls, tickets, tasks, and appointments
  • Mobile time entry for Autotask
  • Schedule appointments and to-dos on the go
  • Search account and contact information
  • Full dashboard experience on mobile
Features
Read full description

Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.

About

Truk

Manage your delivery and moving jobs from acceptance to payment. Document job progress with photos and signatures, and process payments on the spot. Track your work history and share your live location with dispatch.

Highlights
  • Accept available jobs
  • View pickup/drop-off details and directions
  • Capture proof of condition photos
  • Collect customer signatures
  • Process card, cash, and check payments
  • Log time for hourly jobs
  • Live location sharing with dispatch
Features
Read full description

Truk-Em Driver is the mobile companion for delivery and moving professionals whose companies run on the Truk-Em Deliver platform. Built for the way local moving and delivery crews actually work, Truk-Em Driver puts your entire job, from acceptance to payment, in one place. SEE YOUR WORK - Browse available moves and accept jobs with one tap - View pickup and drop-off addresses with one-tap directions - See item details, delivery instructions, and special requirements up front DOCUMENT EVERYTHING - Capture pickup and drop-off photos as proof of condition - Collect customer signatures at delivery - Update job status in real time, dispatch sees your progress as it happens GET PAID ON THE SPOT - Collect card payments with a secure QR code or shareable payment link - Record cash and check payments - Handle hourly jobs: log your time and the final total is calculated for you - Adjust amounts on site when the job changes TRACK YOUR HISTORY - Full history of completed moves - Live location sharing with dispatch during active deliveries Truk-Em Driver is for drivers working with businesses subscribed to the Truk-Em Deliver platform. Any moving or delivery business can sign up at https://www.trukem.com/trukem-deliver. Drivers receive an account from their company.

Screenshots

Autotask LiveMobile4 screens
Truk4 screens

Verdict

The call

The clearest difference is rating: Truk at 5.0 against Autotask LiveMobile's 1.6. Truk also leads on monetization model (free vs free with in-app purchases) and update cadence (monthly vs every 2 months). Autotask LiveMobile's advantage is ratings volume (75 vs 1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Truk holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Autotask LiveMobile ships an update every 2 months, Truk monthly. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
Autotask LiveMobile versus Truk: the parameters behind the verdict, then further details
ParameterAutotask LiveMobileTruk
PriceFreeFree
Rating1.6 (75 ratings)5.0 (1 ratings) — better
Positive reviews15.3% of reviews—
Number of ratings75 — better1
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size70 MB46 MB
Age rating4+4+
DeveloperKaseya International LimitedPollyTech LLC

Customer experience

Autotask LiveMobile

All ratings75 ratings
Positive13.3%
Neutral2.7%
Negative84.0%
Written reviews150 reviews
Positive15.3%
Neutral7.3%
Negative77.3%

Truk

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Autotask LiveMobile

Reported bugs

6 issues
  • SSO sign in redirection not working
  • App crashes on iPhone X
  • Cannot update/enter time entries, or modify tickets
  • Cannot hit radio buttons on checklists
  • 2fa keeps breaking
Show 1 more
  • Cannot view Open Tickets

Requested features

2 requests
  • Push notifications for Tickets
  • Fingerprint access

Truk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Autotask LiveMobile

No in-app purchases

None

Truk

No in-app purchases

Questions

Is Autotask LiveMobile free?
Autotask LiveMobile is free to download, with no in-app purchases.
Is Truk free?
Truk is free to download, with no in-app purchases.
Which has better reviews, Autotask LiveMobile or Truk?
Truk is rated higher. Autotask LiveMobile averages 1.6 out of 5 from 75 ratings, while Truk averages 5.0 from 1 ratings.
Do Autotask LiveMobile or Truk have ads?
Neither Autotask LiveMobile nor Truk shows ads.
Which is updated more often, Autotask LiveMobile or Truk?
Autotask LiveMobile ships an update every 2 months, and Truk monthly. Most recently, Autotask LiveMobile was updated on October 23, 2026 and Truk on October 29, 2026.

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