Autotask LiveMobile vs Hatz
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
Hatz
This platform consolidates leading AI models into a single, managed interface for businesses. It connects AI capabilities to existing business tools and workflows, offering controlled access and management for organizations and IT providers.
- Unified access to leading AI models
- Integration with existing business tools
- Managed AI access and usage
- AI agents and workflows
- Mobile access for MSPs
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Hatz AI brings the world’s leading AI models together in one managed platform, connected to the tools and information your business already uses. Instead of navigating disconnected, rogue AI tools, Hatz gives you one place to access AI chat, artifacts, agents, workflows, and more, with the flexibility to use the right AI model for the task at hand. Connect AI to the applications and business tools you already rely on, bringing AI directly into the way you work. And with Hatz, AI doesn’t have to mean giving up control. Your organization and trusted IT provider can manage how AI is accessed and used, creating a more controlled approach to adopting AI across the business. For Managed Service Providers, Hatz extends your managed AI offering to mobile, giving your customers access to powerful AI wherever they work while keeping you at the center of the AI experience you deliver. With Hatz you get AI for every team and control for every business.
Screenshots
Verdict
The clearest difference is rating: Hatz at 5.0 against Autotask LiveMobile's 1.6. Hatz also leads on monetization model (free vs free with in-app purchases). Autotask LiveMobile's advantage is ratings volume (75 vs 1) and device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hatz holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Autotask LiveMobile has 75 ratings behind it against 1, so its average is the more settled of the two.
| Parameter | Autotask LiveMobile | Hatz |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (75 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 15.3% of reviews | — |
| Number of ratings | 75 — better | 1 |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 70 MB | 52 MB |
| Age rating | 4+ | 12+ |
| Developer | Kaseya International Limited | Hatz AI |
Customer experience
Autotask LiveMobile
Hatz
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
Hatz
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
Hatz
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is Hatz free?
Which has better reviews, Autotask LiveMobile or Hatz?
Do Autotask LiveMobile or Hatz have ads?
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