Autotask LiveMobile vs BYOND Platform
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Autotask LiveMobile
This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.
- Real-time access to service calls, tickets, tasks, and appointments
- Mobile time entry for Autotask
- Schedule appointments and to-dos on the go
- Search account and contact information
- Full dashboard experience on mobile
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Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
BYOND Platform
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BYOND is an AI operating platform that unifies an operation into a single governed, intelligent layer. Talk to Atlas and your agent coworkers, run and resume workflows, review and approve action requests, browse files and mail, explore your organizational model, and open first-party apps — all against the same governed data your team uses on the web. • Chat with Atlas and your agents, by voice or text • Approve or decline action requests, with high-risk steps held behind a confirmation • Run workflows and resolve the human tasks that pause them • Files, mail, calendar and reporting in one place • Face ID sign-in and full iPad support BYOND Platform requires an account with an organization that uses BYOND. Contact your administrator or visit byond.app to learn more.
Screenshots
Verdict
The clearest difference is update cadence: BYOND Platform at every 3 weeks against Autotask LiveMobile's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Autotask LiveMobile ships an update every 2 months, BYOND Platform every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Autotask LiveMobile | BYOND Platform |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (75 ratings) — better | — |
| Positive reviews | 15.3% of reviews | — |
| Number of ratings | 75 — better | — |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 70 MB | 121 MB |
| Age rating | 4+ | 17+ |
| Developer | Kaseya International Limited | BYOND Technologies Inc |
Bugs and requests
Autotask LiveMobile
Reported bugs
6 issues- SSO sign in redirection not working
- App crashes on iPhone X
- Cannot update/enter time entries, or modify tickets
- Cannot hit radio buttons on checklists
- 2fa keeps breaking
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- Cannot view Open Tickets
Requested features
2 requests- Push notifications for Tickets
- Fingerprint access
BYOND Platform
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Autotask LiveMobile
No in-app purchases
BYOND Platform
No in-app purchases
Questions
Is Autotask LiveMobile free?
Is BYOND Platform free?
Do Autotask LiveMobile or BYOND Platform have ads?
Which is updated more often, Autotask LiveMobile or BYOND Platform?
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