Comparison

Autotask LiveMobile vs BYOND Platform

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Autotask LiveMobile

This app provides Managed Service Providers (MSPs) with mobile access to their Autotask PSA data. It allows users to manage service calls, tickets, tasks, and appointments, and enter time entries while away from their desks.

Highlights
  • Real-time access to service calls, tickets, tasks, and appointments
  • Mobile time entry for Autotask
  • Schedule appointments and to-dos on the go
  • Search account and contact information
  • Full dashboard experience on mobile
Features
Read full description

Datto’s Autotask LiveMobile Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device. Access your service calls, tickets, tasks, appointments and to-dos in real-time. Enter your time into Autotask from your mobile device before it’s forgotten. Schedule appointments and to-dos the moment they come to mind. Search and access your account and contact information on the go. All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.

About

BYOND Platform

Features
Read full description

BYOND is an AI operating platform that unifies an operation into a single governed, intelligent layer. Talk to Atlas and your agent coworkers, run and resume workflows, review and approve action requests, browse files and mail, explore your organizational model, and open first-party apps — all against the same governed data your team uses on the web. • Chat with Atlas and your agents, by voice or text • Approve or decline action requests, with high-risk steps held behind a confirmation • Run workflows and resolve the human tasks that pause them • Files, mail, calendar and reporting in one place • Face ID sign-in and full iPad support BYOND Platform requires an account with an organization that uses BYOND. Contact your administrator or visit byond.app to learn more.

Screenshots

Autotask LiveMobile4 screens
BYOND Platform4 screens

Verdict

The call

The clearest difference is update cadence: BYOND Platform at every 3 weeks against Autotask LiveMobile's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Autotask LiveMobile ships an update every 2 months, BYOND Platform every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard1 real difference · 9 level
Autotask LiveMobile versus BYOND Platform: the parameters behind the verdict, then further details
ParameterAutotask LiveMobileBYOND Platform
PriceFreeFree
Rating1.6 (75 ratings) — better—
Positive reviews15.3% of reviews—
Number of ratings75 — better—
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better16.4
Further details — not scored
Size70 MB121 MB
Age rating4+17+
DeveloperKaseya International LimitedBYOND Technologies Inc

Bugs and requests

Autotask LiveMobile

Reported bugs

6 issues
  • SSO sign in redirection not working
  • App crashes on iPhone X
  • Cannot update/enter time entries, or modify tickets
  • Cannot hit radio buttons on checklists
  • 2fa keeps breaking
Show 1 more
  • Cannot view Open Tickets

Requested features

2 requests
  • Push notifications for Tickets
  • Fingerprint access

BYOND Platform

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Autotask LiveMobile

No in-app purchases

None

BYOND Platform

No in-app purchases

Questions

Is Autotask LiveMobile free?
Autotask LiveMobile is free to download, with no in-app purchases.
Is BYOND Platform free?
BYOND Platform is free to download, with no in-app purchases.
Do Autotask LiveMobile or BYOND Platform have ads?
Neither Autotask LiveMobile nor BYOND Platform shows ads.
Which is updated more often, Autotask LiveMobile or BYOND Platform?
Autotask LiveMobile ships an update every 2 months, and BYOND Platform every 3 weeks. Most recently, Autotask LiveMobile was updated on October 23, 2026 and BYOND Platform on October 24, 2026.

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