Cox App by Spectrum vs Extra Space Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cox App by Spectrum
Easily manage your services, bills, and data usage on the go. Get support, view statements, and make payments anytime. Access product-specific apps for WiFi, TV, and more.
- View service details
- Manage bills and payments
- Check data usage
- Get 24/7 support
- Access product-specific apps
- View outage alerts
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Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum. Using this app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment ○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans ○ Check your data usage ○ Stay up to date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service
Extra Space Storage
Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.
- Facility information access
- Gate code storage
- Payment management
- Digital gate access (participating facilities)
- Account information updates
- Share unit access (participating facilities)
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The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!
Screenshots
Verdict
Cox App by Spectrum and Extra Space Storage both sit at 4.6 stars, but that hides the real split: 57% of Extra Space Storage's written reviews are positive against 20% of Cox App by Spectrum's. Cox App by Spectrum's advantage is ratings volume (669K vs 22K). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Cox App by Spectrum against 4.5 for Extra Space Storage. That said, the two scores are not equally well evidenced: Cox App by Spectrum has 669K ratings behind it against 22K, so its average is the more settled of the two. Written reviews are what separate them: 20% of Cox App by Spectrum's written reviews are positive against 57% of Extra Space Storage's.
Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on October 17, 2026.
| Parameter | Cox App by Spectrum | Extra Space Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (669K ratings) — better | 4.5 (22K ratings) |
| Positive reviews | 19.6% of reviews | 56.7% of reviews — better |
| Number of ratings | 669K — better | 22K |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #135 | #77 — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 70 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | Cox Communications, Inc. | Extra Space Management, INC |
Customer experience
Cox App by Spectrum
Extra Space Storage
User reviews
Cox App by Spectrum
From 669K App Store ratingsWhat we love
- ⭐️ Honorary mention
- 👍 Convenient app
- 🚀 Excellent service and installation
Room to improve
- 💰 Expensive and overpriced
- 🔧 Constant technical issues and outages
- 🤖 Poor customer service and communication
- 📉 Inconsistent internet speeds
- 🔒 Security and privacy concerns
Extra Space Storage
From 22K App Store ratingsWhat we love
- 🚀 Easy access and convenience
- 👍 Friendly and helpful staff
- 🔒 Secure and clean facility
- 💡 Useful digital access features
Room to improve
- 🐛 Glitchy and unreliable app
- 💰 Frequent and steep price increases
- 🔑 Issues with digital access/Bluetooth locks
- ⏱️ Frustrating login/logout experience
Bugs and requests
Cox App by Spectrum
Reported bugs
3 issues- App crashes and login issues
- Incorrect billing and hidden fees
- Unreliable equipment and installation
Requested features
3 requests- More self-service options in the app
- Ability to easily manage account and billing
- Improved troubleshooting and remote diagnostics
Extra Space Storage
Reported bugs
3 issues- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates
Requested features
3 requests- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes
In-app purchases
Cox App by Spectrum
No in-app purchases
Extra Space Storage
No in-app purchases
Questions
Is Cox App by Spectrum free?
Is Extra Space Storage free?
Which has better reviews, Cox App by Spectrum or Extra Space Storage?
Do Cox App by Spectrum or Extra Space Storage have ads?
Which is updated more often, Cox App by Spectrum or Extra Space Storage?
Which is more popular, Cox App by Spectrum or Extra Space Storage?
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