Comparison

GMX vs Superchat App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GMX

Access your emails and files securely with this intuitive app. It organizes your inbox, filters unwanted content, and offers cloud storage for your photos and documents. Enjoy features like encrypted emails, parcel tracking, and contact/calendar syncing.

Highlights
  • Encrypted email sending and receiving
  • Smart inbox sorting (orders, newsletters)
  • Parcel tracking and shipment details
  • Secure cloud storage for files and photos
  • Automatic photo backup
  • Sync contacts and calendar
  • PIN protection and two-factor authentication
Features
Read full description

Simple, secure, and up to date With the official GMX Mail app, you have access to your emails and files* anytime. Intuitive and secure Your inbox is clearly organized into categories, filters unwanted newsletters, and neatly displays online orders and parcel tracking (e.g., Deutsche Post, DHL). In the integrated cloud, you can easily store and share your files and photos. Protected by trusted GMX security standards. You’ll also receive up-to-date news from around the world. ------------------------------------------------ GMX FreeMail at a glance: EMAIL - Send and receive encrypted emails - Smart inbox: Automatic inbox sorting (orders, newsletters, social media) - Optional: AI-generated subject suggestions - Add multiple GMX accounts - Parcel tracking and shipment details directly in your inbox (e.g., DHL, Deutsche Post, DPD, GLS) - Mail notification: Know which letters are on their way—free of charge via email, in cooperation with Deutsche Post - Sync contacts and calendar - PIN protection and two-factor authentication - FreeMail or premium upgrades with additional storage and additional features PHOTOS & FILES* - Secure cloud storage for photos, videos, and documents - Automatic photo backup from your smartphone - Easily share files and photos via link NEWS (only available in German) - Personalized news overview (politics, knowledge, entertainment, sports, local news) - Optional push notifications for breaking news ------------------------------------------------ ABOUT GMX GMX is one of Europe’s leading email providers—with over 25 years of experience. Millions of users trust in strong European data protection and top-level security for their emails and data. → Discover the GMX app now and secure your preferred @gmx.net address! ------------------------------------------------ Terms of Use: https://www.gmx.co.uk/company/terms/ Privacy Policy: https://www.gmx.co.uk/company/privacypolicy/ * The cloud service will only be available through a paid Cloud Upgrade in Austria from October 7th 2026.

About

Superchat App

Consolidate all customer conversations from various channels like WhatsApp, Instagram, and Email into a single inbox. Streamline customer service, enhance marketing campaigns, and build stronger customer relationships for increased revenue.

Highlights
  • Unified inbox for all channels
  • Manage multiple inboxes and locations
  • Team chat for collaboration
  • GDPR-compliant WhatsApp newsletter campaigns
  • Zapier integration
  • Customer service and messenger marketing
Features
Read full description

Superchat is designed to create seamless digital customer experiences. Our messaging platform helps you manage all inboxes in one place allowing you to always reach customers via the ideal channel, be it WhatsApp Business, Instagram, Email, Telegram, SMS, Google Business Chat or Facebook Messenger. Turn conversations with your customers into a key driver of your success - create meaningful and loyal relationships, and increase your revenue. A comprehensive solution: Customer service, messenger marketing and more all in one platform. Over 1000 companies already rely on Superchat, including well-known brands such as Edeka, easyApotheke and many more. WhatsApp Business GDPR-compliant: With Superchat, you get access to the WhatsApp Business API, making your communication secure and data privacy compliant. Use the world’s most popular messenger to offer customers a modern and seamless experience. WhatsApp Newsletter: More than digital customer service. Superchat turns WhatsApp into a powerful marketing tool. Plan, send and analyze your WhatsApp marketing campaigns within minutes. Beyond messaging: Connect Superchat with your favorite tools. Hubspot, Pipedrive, Shopify, Calendly and many more - with Zapier and Superchat you can leverage the full potential of your inbox. An inbox with superpowers: • Relevant channels bundled on one platform • Manage multiple inboxes and locations • Use with multiple employees simultaneously • Send GDPR-compliant WhatsApp newsletter campaigns • Team chat for optimal collaboration within your organization • Zapier integration for maximum flexibility

Screenshots

GMX4 screens
Superchat App4 screens

Verdict

The call

The clearest difference is in-app purchases: Superchat App at none against GMX's 10. Superchat App also leads on ads (none vs shown) and rating (5.0 vs 4.7). GMX's advantage is ratings volume (17K vs 3) and review sentiment (77% vs 67%). On price, update cadence and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. GMX sells 7 in-app purchases, starting at $0.99 per month. Superchat App asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Superchat App holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: GMX has 17K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 77% of GMX's written reviews are positive against 67% of Superchat App's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

GMX ships an update fortnightly, Superchat App weekly. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

Scorecard7 real differences · 3 level
GMX versus Superchat App: the parameters behind the verdict, then further details
ParameterGMXSuperchat App
PriceFreeFree
Rating4.7 (17K ratings)5.0 (3 ratings) — better
Positive reviews76.9% of reviews — better66.7% of reviews
Number of ratings17K — better3
Update frequencyFortnightlyWeekly — better
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad — betteriPhone
Requires iOS18.016.4 — better
Further details — not scored
Size374 MB85 MB
Age rating4+12+
Developer1&1 Mail & Media GmbHSuperX GmbH

Customer experience

GMX

All ratings17,248 ratings
Positive92.0%
Neutral3.6%
Negative4.5%
Written reviews1,681 reviews
Positive76.9%
Neutral3.7%
Negative19.5%

Superchat App

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews54 reviews
Positive66.7%
Neutral3.7%
Negative29.6%

User reviews

GMX

From 17K App Store ratings

What we love

  • 🚀 Available always
  • 🔒 Secure and reliable
  • 👍 Simple and easy to use
  • 👍 Comprehensive and feature-rich
  • 👍 Great alternative to big tech

Room to improve

  • 🐛 Occasional login issues
  • 🐛 Slow loading times
  • 🐛 Crashes and bugs
  • 🔍 Unwanted ads and spam
  • 🌐 Confusing German language pages

Superchat App

From 3 App Store ratings

What we love

  • 👍 Intuitive and user-friendly interface
  • 🚀 Efficient communication and lead generation
  • ✅ Consolidates multiple messaging channels
  • 💡 Innovative features like automation and templates
  • ⭐ Excellent customer support

Room to improve

  • 😞 Difficult setup and onboarding
  • 💸 Unclear and deceptive pricing/contract terms
  • 🚫 WhatsApp account suspension issues
  • 🐌 Slow response times from support
  • 💻 App crashes or doesn't load after updates

Bugs and requests

GMX

Reported bugs

3 issues
  • Frequent sign-outs
  • Inconsistent sync between devices
  • Inability to access certain folders

Requested features

5 requests
  • Customizable font sizes
  • Dark mode option
  • Improved spam filtering
  • Better integration with other apps
  • Ability to schedule emails

Superchat App

Reported bugs

9 issues
  • App crashes or doesn't load after update
  • Push notifications lead to crash or error
  • Sent voice messages disappear
  • App cannot be opened after new update
  • App shows smartphone view on iPad instead of PC settings
Show 4 more
  • Translation adjustments needed for Spanish
  • Conversation list panel automatically opens a chat
  • No reliable notifications
  • Constant updates redirect to App Store

Requested features

9 requests
  • Apple Watch app with reply and writing capabilities
  • Ability to end automation when taking over manually
  • Option to call from the app
  • Chat assignment to colleagues
  • iPad specific app/layout
Show 4 more
  • Chatbot customization
  • Dark & light mode
  • Ability to send and schedule campaigns from the mobile app
  • Extension of team chat with roles like Discord

In-app purchases

7 purchases

GMX

Subscriptions7
  • Cloud 30 GB3 variants$0.991 Month
  • TrackFree$1.491 Month
  • adfree App$1.991 Month
Show 4 more
  • Cloud 100 GB$1.991 Month
  • GMX ProMail$3.991 Month
  • GMX ProMail2 variants$4.491 Month
  • GMX TopMail$6.991 Month
None

Superchat App

No in-app purchases

Questions

Is GMX free?
GMX is free to download, with in-app purchases available.
Is Superchat App free?
Superchat App is free to download, with no in-app purchases.
Which has better reviews, GMX or Superchat App?
Superchat App is rated higher. GMX averages 4.7 out of 5 from 17K ratings, while Superchat App averages 5.0 from 3 ratings.
Do GMX or Superchat App have ads?
GMX shows ads; Superchat App does not.
Which is updated more often, GMX or Superchat App?
GMX ships an update fortnightly, and Superchat App weekly. Most recently, GMX was updated on November 4, 2026 and Superchat App on November 3, 2026.

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