Comparison

Xfinity Home vs Vivint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xfinity Home

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

Highlights
  • Remote arm and disarm
  • Real-time alerts
  • Remote video monitoring
  • Lighting control
  • Thermostat control
  • Automated rules
Read full description

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

About

Vivint

Manage your home's security, energy, and smart devices from anywhere. Arm or disarm your system, view live camera feeds, control locks, and adjust thermostats remotely. Receive instant alerts for important events.

Highlights
  • Arm/disarm security system
  • Remote lock/unlock doors
  • View live camera feeds
  • Control smart lights and thermostats
  • Receive real-time alerts
  • Two-way audio with doorbell camera
Features
Currently charting
Read full description

The Vivint app brings home security, energy management, and smart home features all into one place. Whether you’re on the go or at home, managing your home has never been simpler. The Vivint app allows you to: Arm or disarm your security system Control your whole system anytime, anywhere, with the touch of a button. Arm and disarm your system and set up custom actions to automate your smart home.   Stay in control, even when you’re away See and speak with visitors through your doorbell from anywhere with 2-way talk and clear 180x180 HD video. Unlock the door for a guest, change the temperature, turn on Smart Deter, and much more, even if you’re not home. View live camera feeds and recordings Keep your home safer with cameras and security that work together. Check on what's happening around your home day and night, and rewatch important events with 30-day DVR recording and Smart Clips. Save energy Create custom schedules for your lights and turn them off from anywhere. Adjust your thermostat from your phone to save money, even if you’re away. Lock and unlock your home Know your home is secure by checking the status of your smart locks, and lock or unlock your doors with a swipe. Check to see if the garage door is open through the status indicator on the app, and be alerted right away if you happen to leave it open.   Receive alerts and notifications Know if one of your cameras has deterred a lurker, your garage door was left open, a package has been delivered, and much more. Note: Vivint Smart Home System and service subscription required. Call 877.788.2697 for information on a new System. Note: If you’re looking for the app that supports the Vivint Go! Control Panel, search and download the “Vivint Classic” app.

Screenshots

Xfinity Home4 screens
Vivint4 screens

Verdict

The call

The clearest difference is ads: Vivint at none against Xfinity Home's shown. Vivint also leads on monetization model (free vs free with in-app purchases) and ratings volume (877K vs 12K). On price, review sentiment, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Vivint holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Vivint has 877K ratings behind it against 12K, so its average is the more settled of the two. Written reviews complicate that: 29% of Xfinity Home's written reviews are positive against 22% of Vivint's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Xfinity Home ships an update every 2 months, Vivint fortnightly. The most recent releases landed on November 8, 2026 and November 9, 2026 respectively.

Scorecard6 real differences · 5 level
Xfinity Home versus Vivint: the parameters behind the verdict, then further details
ParameterXfinity HomeVivint
PriceFreeFree
Rating4.3 (12K ratings)4.6 (877K ratings) — better
Positive reviews28.8% of reviews — better22.1% of reviews
Number of ratings12K877K — better
Update frequencyEvery 2 monthsFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#204 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS17.2 — better18.0
Further details — not scored
Size72 MB476 MB
Age rating4+4+
DeveloperComcastVivint

Customer experience

Xfinity Home

All ratings12,008 ratings
Positive84.5%
Neutral3.3%
Negative12.2%
Written reviews219 reviews
Positive28.8%
Neutral9.6%
Negative61.6%

Vivint

All ratings875,368 ratings
Positive90.1%
Neutral3.5%
Negative6.4%
Written reviews2,880 reviews
Positive22.1%
Neutral11.6%
Negative66.3%

User reviews

Xfinity Home

From 12K App Store ratings

What we love

  • 🚀 Convenient app
  • 🔒 Great home security system
  • 👍 Reliable and trustworthy service
  • 🚀 Easy to use and navigate
  • 👍 Helpful and responsive customer service

Room to improve

  • 🐛 App connectivity issues
  • 🐛 Buggy and unreliable app
  • 🐛 Camera and sensor malfunctions
  • 🐛 Frequent app crashes and freezes
  • 🐛 Notifications not working as expected

Vivint

From 877K App Store ratings

What we love

  • 🚀 Intuitive and easy to use app
  • 🔒 Provides good security and peace of mind
  • 📽️ Clear and reliable camera footage
  • 🔔 Helpful doorbell and motion detection features
  • 🔌 Integrates well with smart home devices

Room to improve

  • 🐛 Frequent app crashes and connectivity issues
  • 🕰️ Slow camera loading and video playback
  • 📉 Declining app performance over time
  • 🔍 Unreliable motion detection and recording
  • 🤖 Poor customer service and technical support

Bugs and requests

Xfinity Home

Reported bugs

5 issues
  • Unable to login or connect to system
  • Cameras not loading or showing live feed
  • Alarm not arming/disarming properly
  • Sensors not triggering alerts correctly
  • Inconsistent app behavior after updates

Requested features

5 requests
  • Dark mode option
  • Faster video playback speeds
  • Geofencing for automatic arming/disarming
  • Better integration with other smart home devices
  • More customization options for automation rules

Vivint

Reported bugs

5 issues
  • App freezes and fails to load cameras
  • Cameras frequently go offline unexpectedly
  • Alarm system triggers false alarms
  • Sync issues between app, panel, and devices
  • Compatibility problems with newer iOS/Android versions

Requested features

5 requests
  • Add landscape mode support for tablets
  • Improve customization options for alerts and notifications
  • Integrate with more smart home platforms
  • Provide better video storage and playback capabilities
  • Enhance two-way audio functionality

In-app purchases

None

Xfinity Home

No in-app purchases

None

Vivint

No in-app purchases

Questions

Is Xfinity Home free?
Xfinity Home is free to download, with no in-app purchases.
Is Vivint free?
Vivint is free to download, with no in-app purchases.
Which has better reviews, Xfinity Home or Vivint?
Vivint is rated higher. Xfinity Home averages 4.3 out of 5 from 12K ratings, while Vivint averages 4.6 from 877K ratings.
Do Xfinity Home or Vivint have ads?
Xfinity Home shows ads; Vivint does not.
Which is updated more often, Xfinity Home or Vivint?
Xfinity Home ships an update every 2 months, and Vivint fortnightly. Most recently, Xfinity Home was updated on November 8, 2026 and Vivint on November 9, 2026.

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