Comparison

Xfinity Home vs Sensi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xfinity Home

Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.

Highlights
  • Remote arm and disarm
  • Real-time alerts
  • Remote video monitoring
  • Lighting control
  • Thermostat control
  • Automated rules
Read full description

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

About

Sensi

Control your home's climate remotely with a smart thermostat. Adjust temperature, set schedules, and receive alerts from anywhere. Integrates with popular smart home platforms for seamless control.

Highlights
  • Remote temperature control
  • 7-day scheduling
  • Usage reports
  • Service reminders
  • Geofencing
  • Smart home integration
Read full description

With the Sensi Smart Thermostat, you can enjoy complete control of your home comfort – Anytime. Anywhere. Extensive Compatibility Sensi Smart Thermostats work with HVAC equipment found in most homes*. Check compatibility at sensi.copeland.com/en-us/support/compatibility. Easy to install. Easier to use. Even if you’ve never installed a thermostat, we’ve got you covered. Clearly illustrated, in-app instructions will walk you through each step from start to finish. As soon as you’ve installed and connected your thermostat, the Sensi app serves as an intuitive remote control that lets you set, change and program your home comfort from anywhere. In-App Features: Remote temperature control Flexible 7-day scheduling Usage reports Service reminders Geofencing Auto changeover Circulating fan Humidity control** Temperature limits Smart alerts Local weather Early start A/C protection Keypad lockout Smart home meets smart comfort. Simply pair to the smart home platform of your choice to seamlessly control all of your connected devices. Smart Home Compatible • Amazon Alexa • Google Assistant • Apple HomeKit • SmartThings *Common wire (c-wire) not required for most applications. Does not work with baseboard heat and some other systems. Common wire (c-wire) is required for Apple HomeKit, heat only systems, cool only systems and heat pump systems. **Humidification requires additional equipment and a professional installation is recommended. Dehumidification supported with AC and heat pump systems.

Screenshots

Xfinity Home4 screens
Sensi4 screens

Verdict

The call

The clearest difference is ads: Sensi at none against Xfinity Home's shown. Sensi also leads on rating (4.6 vs 4.3) and ratings volume (243K vs 12K). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sensi holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Sensi has 243K ratings behind it against 12K, so its average is the more settled of the two. Written reviews point the same way: 29% of Xfinity Home's written reviews are positive against 36% of Sensi's.

UpkeepUpdate frequency

Xfinity Home ships an update every 2 months, Sensi monthly. Both last shipped on September 26, 2026.

Scorecard3 real differences · 7 level
Xfinity Home versus Sensi: the parameters behind the verdict, then further details
ParameterXfinity HomeSensi
PriceFreeFree
Rating4.3 (12K ratings)4.6 (243K ratings) — better
Positive reviews28.5% of reviews35.7% of reviews — better
Number of ratings12K243K — better
Update frequencyEvery 2 monthsMonthly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS17.216.0 — better
Further details — not scored
Size72 MB63 MB
Age rating4+4+
DeveloperComcastCopeland LP

Customer experience

Xfinity Home

All ratings12,008 ratings
Positive84.5%
Neutral3.3%
Negative12.2%
Written reviews214 reviews
Positive28.5%
Neutral9.8%
Negative61.7%

Sensi

All ratings243,124 ratings
Positive91.7%
Neutral2.3%
Negative6.0%
Written reviews1,025 reviews
Positive35.7%
Neutral6.6%
Negative57.7%

User reviews

Xfinity Home

From 12K App Store ratings

What we love

  • 🚀 Convenient app
  • 🔒 Great home security system
  • 👍 Reliable and trustworthy service
  • 🚀 Easy to use and navigate
  • 👍 Helpful and responsive customer service

Room to improve

  • 🐛 App connectivity issues
  • 🐛 Buggy and unreliable app
  • 🐛 Camera and sensor malfunctions
  • 🐛 Frequent app crashes and freezes
  • 🐛 Notifications not working as expected

Sensi

From 243K App Store ratings

What we love

  • 🚀 Fantastic remote control
  • 🔥 Great functionality
  • 👍 Easy installation
  • 💰 Good value
  • ⏱️ Helpful usage tracking

Room to improve

  • 🔌 Frequent disconnections
  • 🐛 Inconsistent performance
  • 📱 Unintuitive app interface
  • 🌐 Lacks international support
  • 🌡️ Inaccurate humidity readings

Bugs and requests

Xfinity Home

Reported bugs

5 issues
  • Unable to login or connect to system
  • Cameras not loading or showing live feed
  • Alarm not arming/disarming properly
  • Sensors not triggering alerts correctly
  • Inconsistent app behavior after updates

Requested features

5 requests
  • Dark mode option
  • Faster video playback speeds
  • Geofencing for automatic arming/disarming
  • Better integration with other smart home devices
  • More customization options for automation rules

Sensi

Reported bugs

3 issues
  • Thermostat randomly disconnects from WiFi
  • Programmed schedules not being retained
  • Temperature settings not sticking after adjustments

Requested features

5 requests
  • Finer temperature control in Celsius
  • Automatic heating/cooling mode switching based on outdoor temperature
  • More detailed usage reporting
  • Ability to set schedules with shorter intervals
  • Support for multiple user accounts and geofencing

In-app purchases

None

Xfinity Home

No in-app purchases

None

Sensi

No in-app purchases

Questions

Is Xfinity Home free?
Xfinity Home is free to download, with no in-app purchases.
Is Sensi free?
Sensi is free to download, with no in-app purchases.
Which has better reviews, Xfinity Home or Sensi?
Sensi is rated higher. Xfinity Home averages 4.3 out of 5 from 12K ratings, while Sensi averages 4.6 from 243K ratings.
Do Xfinity Home or Sensi have ads?
Xfinity Home shows ads; Sensi does not.
Which is updated more often, Xfinity Home or Sensi?
Xfinity Home ships an update every 2 months, and Sensi monthly. Most recently, Xfinity Home was updated on September 26, 2026 and Sensi on September 26, 2026.

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