Xfinity Home vs Sensi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Xfinity Home
Control your home security and smart devices remotely. Arm or disarm your system, receive alerts, monitor video feeds, and manage lights and thermostats from your smartphone or tablet.
- Remote arm and disarm
- Real-time alerts
- Remote video monitoring
- Lighting control
- Thermostat control
- Automated rules
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The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet. FEATURES - Remote arm and disarm - Real-time text and email alerts when alarms are triggered and motion is detected* - Remote video monitoring* - Lighting and thermostat control* WORKS WITH XFINITY COMPATIBLE DEVICES* - Thermostats: Ecobee, Carrier Cor, Zen - Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights - Locks: August Smart Locks, Kwikset SmartCode Door Locks REQUIREMENTS - Wi-Fi or 4G cellular internet connection - Xfinity Home service - Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username) *Purchase of additional hardware may be required. Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package. Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference
Sensi
Control your home's climate remotely with a smart thermostat. Adjust temperature, set schedules, and receive alerts from anywhere. Integrates with popular smart home platforms for seamless control.
- Remote temperature control
- 7-day scheduling
- Usage reports
- Service reminders
- Geofencing
- Smart home integration
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With the Sensi Smart Thermostat, you can enjoy complete control of your home comfort – Anytime. Anywhere. Extensive Compatibility Sensi Smart Thermostats work with HVAC equipment found in most homes*. Check compatibility at sensi.copeland.com/en-us/support/compatibility. Easy to install. Easier to use. Even if you’ve never installed a thermostat, we’ve got you covered. Clearly illustrated, in-app instructions will walk you through each step from start to finish. As soon as you’ve installed and connected your thermostat, the Sensi app serves as an intuitive remote control that lets you set, change and program your home comfort from anywhere. In-App Features: Remote temperature control Flexible 7-day scheduling Usage reports Service reminders Geofencing Auto changeover Circulating fan Humidity control** Temperature limits Smart alerts Local weather Early start A/C protection Keypad lockout Smart home meets smart comfort. Simply pair to the smart home platform of your choice to seamlessly control all of your connected devices. Smart Home Compatible • Amazon Alexa • Google Assistant • Apple HomeKit • SmartThings *Common wire (c-wire) not required for most applications. Does not work with baseboard heat and some other systems. Common wire (c-wire) is required for Apple HomeKit, heat only systems, cool only systems and heat pump systems. **Humidification requires additional equipment and a professional installation is recommended. Dehumidification supported with AC and heat pump systems.
Screenshots
Verdict
The clearest difference is ads: Sensi at none against Xfinity Home's shown. Sensi also leads on rating (4.6 vs 4.3) and ratings volume (243K vs 12K). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sensi holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Sensi has 243K ratings behind it against 12K, so its average is the more settled of the two. Written reviews point the same way: 29% of Xfinity Home's written reviews are positive against 36% of Sensi's.
Xfinity Home ships an update every 2 months, Sensi monthly. Both last shipped on September 26, 2026.
| Parameter | Xfinity Home | Sensi |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (12K ratings) | 4.6 (243K ratings) — better |
| Positive reviews | 28.5% of reviews | 35.7% of reviews — better |
| Number of ratings | 12K | 243K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 17.2 | 16.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Comcast | Copeland LP |
Customer experience
Xfinity Home
Sensi
User reviews
Xfinity Home
From 12K App Store ratingsWhat we love
- 🚀 Convenient app
- 🔒 Great home security system
- 👍 Reliable and trustworthy service
- 🚀 Easy to use and navigate
- 👍 Helpful and responsive customer service
Room to improve
- 🐛 App connectivity issues
- 🐛 Buggy and unreliable app
- 🐛 Camera and sensor malfunctions
- 🐛 Frequent app crashes and freezes
- 🐛 Notifications not working as expected
Sensi
From 243K App Store ratingsWhat we love
- 🚀 Fantastic remote control
- 🔥 Great functionality
- 👍 Easy installation
- 💰 Good value
- ⏱️ Helpful usage tracking
Room to improve
- 🔌 Frequent disconnections
- 🐛 Inconsistent performance
- 📱 Unintuitive app interface
- 🌐 Lacks international support
- 🌡️ Inaccurate humidity readings
Bugs and requests
Xfinity Home
Reported bugs
5 issues- Unable to login or connect to system
- Cameras not loading or showing live feed
- Alarm not arming/disarming properly
- Sensors not triggering alerts correctly
- Inconsistent app behavior after updates
Requested features
5 requests- Dark mode option
- Faster video playback speeds
- Geofencing for automatic arming/disarming
- Better integration with other smart home devices
- More customization options for automation rules
Sensi
Reported bugs
3 issues- Thermostat randomly disconnects from WiFi
- Programmed schedules not being retained
- Temperature settings not sticking after adjustments
Requested features
5 requests- Finer temperature control in Celsius
- Automatic heating/cooling mode switching based on outdoor temperature
- More detailed usage reporting
- Ability to set schedules with shorter intervals
- Support for multiple user accounts and geofencing
In-app purchases
Xfinity Home
No in-app purchases
Sensi
No in-app purchases








