iTeleCenter vs Freshcaller
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iTeleCenter
This app transforms your mobile phone into a virtual office, allowing you to manage business calls, voicemails, and faxes. It keeps your personal number private while enabling professional communication and message management.
- Use virtual number as caller ID
- Return calls from messages
- Manage business messages and faxes
- Receive push notifications
- Read voicemails
- View faxes
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Download the iTeleCenter app for iPhone – the mobile companion to your iTeleCenter virtual phone system. Turns your mobile phone into your mobile office – take calls, read your voicemail, view faxes – make calls via iTeleCenter and keep your mobile number private. Use the iTeleCenter app on your iPhone to: -Make calls using your iTeleCenter number as caller ID – keep your personal number private! -Return calls just by tapping the call back button on a message -Keep your business messages and faxes separate from your personal ones -Receive Push notifications for messages and faxes -Read your Voicemail -Receive and View Faxes Get the iTeleCenter Virtual Phone System that includes: -Local, Vanity, 1 800 or other Toll Free Numbers -Multiple Extensions -Call Forwarding -Call Transfer -Call Recording -Send/Receive Faxes Online -Auto-Attendant -Music on hold -Instant Message/Fax Notification -Read your Voicemail -Professionally Recorded Greetings -Dial by Name directory Please note:You must have an active iTeleCenter service plan in order to use the iTeleCenter app on your iPhone.
Freshcaller
This app provides modern cloud telephony for making and receiving calls conveniently. Manage agent status, view call history with follow-up actions, and handle multiple incoming calls. Convert important calls into tickets for seamless support.
- Make and receive calls
- Manage agent status
- View call history and notes
- Handle multiple incoming calls
- Convert calls to tickets
- Call routing and IVR
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Modern Cloud Telephony Calls: Make and receive calls at your convenience. Agent status: Set your availability by toggling between being online and offline from within the app. My calls: Directly engage with your most recent callers from the list of recent calls Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording. Multiple incoming calls: View all your incoming calls in queue on one single screen Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk. Benefits of Freshdesk Contact Center No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls. One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web. Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard. You can try it out for a period of 21 days.
Screenshots
Verdict
The clearest difference is rating: iTeleCenter at 4.6 against Freshcaller's 3.4. iTeleCenter also leads on review sentiment (62% vs 30%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
iTeleCenter holds the better App Store score, 4.6 against 3.4. Both are backed by a comparable volume of ratings — 139 and 65 respectively. Written reviews point the same way: 62% of iTeleCenter's written reviews are positive against 30% of Freshcaller's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | iTeleCenter | Freshcaller |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (139 ratings) — better | 3.4 (65 ratings) |
| Positive reviews | 61.5% of reviews — better | 30.3% of reviews |
| Number of ratings | 139 — better | 65 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 14.0 |
| Further details — not scored | ||
| Size | 18 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | COA Network | FRESHWORKS TECHNOLOGIES PRIVATE LIMITED |
Customer experience
iTeleCenter
Freshcaller
In-app purchases
iTeleCenter
No in-app purchases
Freshcaller
No in-app purchases
Questions
Is iTeleCenter free?
Is Freshcaller free?
Which has better reviews, iTeleCenter or Freshcaller?
Do iTeleCenter or Freshcaller have ads?
Which is updated more often, iTeleCenter or Freshcaller?
Other comparisons
