MLGW vs myDES
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MLGW
Manage your utility services with ease. Pay bills, arrange service transfers, set up payment plans, and opt for paperless billing. All your essential account management tools are just a click away.
- Pay bills online
- Stop/transfer utility service
- Make payment arrangements
- Go paperless
- Access account information
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With the updated My Account feature, customers are a click away from paying their bills, stopping and transferring utility service, making payment arrangements or going paperless. To sign up, customers need a valid email address, and their 16-digit MLGW account number and access code, which can be found on the MLGW bill.
myDES
Manage your account details, view bills and balances, make payments, and find payment locations. Schedule alerts and reminders for nearly everything you can do on the web portal, instantly from anywhere.
- Secure account access
- View bill and balance
- Make payments
- Find payment locations
- Schedule alerts and reminders
- Manage account details
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.
Screenshots
Verdict
The clearest difference is rating: MLGW at 4.6 against myDES's 2.0. MLGW also leads on review sentiment (34% vs 0%) and ratings volume (7.3K vs 2). myDES's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MLGW holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: MLGW has 7.3K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 34% of MLGW's written reviews are positive against 0% of myDES's.
MLGW ships an update every 2 months, myDES every 7 months. The most recent releases landed on November 10, 2026 and November 2, 2026 respectively.
| Parameter | MLGW | myDES |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7.3K ratings) — better | 2.0 (2 ratings) |
| Positive reviews | 33.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 7.3K — better | 2 |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | Memphis Light, Gas & Water | Dyersburg Electric System |
Customer experience
MLGW
myDES
Bugs and requests
MLGW
Reported bugs
4 issues- App freezes or gets stuck loading
- Login credentials not working
- Outage information not accurate
- Billing issues and inconsistencies
Requested features
5 requests- Add ability to view and print bills
- Improve outage map usability
- Implement push notifications for outages
- Allow deleting/editing payment methods
- Provide more detailed usage data
myDES
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MLGW
No in-app purchases
myDES
No in-app purchases
