MLGW vs Bartlett Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MLGW
Manage your utility services with ease. Pay bills, arrange service transfers, set up payment plans, and opt for paperless billing. All your essential account management tools are just a click away.
- Pay bills online
- Stop/transfer utility service
- Make payment arrangements
- Go paperless
- Access account information
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With the updated My Account feature, customers are a click away from paying their bills, stopping and transferring utility service, making payment arrangements or going paperless. To sign up, customers need a valid email address, and their 16-digit MLGW account number and access code, which can be found on the MLGW bill.
Bartlett Connect
Report local issues like potholes and graffiti directly to your village. Access community news, interactive maps, and permit applications. Stay informed and engaged with your neighborhood.
- Report local issues (potholes, graffiti)
- Access community news
- View interactive maps
- Find permit and license applications
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See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your village and report the issue fast with Bartlett Connect! Also see the latest news, find links to interactive Bartlett maps, and permits & license applications.
Screenshots
Verdict
The clearest difference is rating: Bartlett Connect at 5.0 against MLGW's 4.6. MLGW's advantage is ratings volume (7.3K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bartlett Connect holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: MLGW has 7.3K ratings behind it against 2, so its average is the more settled of the two.
MLGW ships an update every 2 months, Bartlett Connect every 3 months. The most recent releases landed on October 19, 2026 and October 6, 2026 respectively.
| Parameter | MLGW | Bartlett Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7.3K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 33.7% of reviews | — |
| Number of ratings | 7.3K — better | 2 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 47 MB |
| Age rating | 4+ | 17+ |
| Developer | Memphis Light, Gas & Water | GOGov, Inc. |
Customer experience
MLGW
Bartlett Connect
Bugs and requests
MLGW
Reported bugs
4 issues- App freezes or gets stuck loading
- Login credentials not working
- Outage information not accurate
- Billing issues and inconsistencies
Requested features
5 requests- Add ability to view and print bills
- Improve outage map usability
- Implement push notifications for outages
- Allow deleting/editing payment methods
- Provide more detailed usage data
Bartlett Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MLGW
No in-app purchases
Bartlett Connect
No in-app purchases
