Comparison

My EAP vs Dynacare Plus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My EAP

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

Highlights
  • Text message with a counselor
  • Call Care Access Center
  • Assess stress and wellness
  • Connect with online EAP tools
  • Health and wellness articles/videos
  • Multilingual support
Features
Read full description

My EAP can help Get the help you need on your mobile device, anytime and anywhere. Gain immediate, confidential, and secure access to your Employee Assistance Program (EAP) on your mobile device. This award-winning app from the world’s largest EAP provider is free to download worldwide and provides in-app EAP support tools along with access to general health and wellness information. Confidential EAP support anytime, anywhere • Text message with a counselor • Call our Care Access Center for support worldwide with one touch • Assess your stress level, health of your relationship, and financial wellness • Connect with your EAP online tools • Insightful articles and videos • Available in English, Spanish, and French • Use same login credentials as our EAP website, workhealthlife.com/us

About

Dynacare Plus

This app provides a digital platform to manage your health. Access lab results, track health data, and store medical records. It offers content for healthy living and secure access to your personal health information.

Highlights
  • Access lab results
  • Track and trend lab results
  • Monitor health goals
  • Store health records
  • Access healthy living content
  • Secure data access
Features
Read full description

Dynacare Plus is Canada’s leading digital health destination that helps you connect with your health anytime, anywhere, on any device. If you are a Dynacare Plus member, you can download the app for free and access your lab results, and digital health tools - all on your smartphone. If you are not a Dynacare Plus member yet, sign up at DynacarePlus.com Dynacare Plus helps you take an active role in managing your health and wellness. RECEIVE YOUR LAB RESULTS FAST * Access and understand your lab results for tests done at any Dynacare laboratory in Ontario and Quebec. TRACK AND TREND YOUR LAB RESULTS * With Dynacare Plus, you can trend your results over time to get an understanding of what results are normal for you. With the help of our simple trending charts, you’ll be able to identify any significant differences in your lab test results, so you can talk to your doctor about them. SEE PROGRESS TOWARDS YOUR HEALTH GOALS * Our track-and- trend tools help you play a more active role managing your health between lab visits. * View and track health data like steps, diet, blood glucose and weight. Simply connect to Apple Health to upload your data automatically, or you can also enter data manually. ACCESS CONTENT FOR HEALTHY LIVING * Healthy Insights - our content section, brings you a wealth of articles to inspire you to live a healthy life - all chosen carefully to help you reach your health goals. ACCESS YOUR HEALTH RECORDS IN ONE WELL-ORGANIZED PLACE * With My Health Records, you can store all your health information - appointments, allergies, medications, family health history, and more - in one well-organized place. You can also set up reminder emails for appointments and vaccinations so you don’t miss them. ACCESS YOUR HEALTH RECORDS SECURELY AND CONVENIENTLY * Your health records are protected and ready for fast access when you need it. You can personalize access to the Dynacare Plus app by choosing the security method that best works for you - Face ID/Touch ID or password. All content in Dynacare Plus is available in both English and Canadian French. START CONNECTING WITH YOUR HEALTH TODAY! By downloading this application, you agree to the Dynacare Plus Terms of Use and Privacy policy, including the terms governing the use of the Dynacare Plus mobile app. To learn more about our Terms of Use and Privacy, visit https://www.dynacareplus.com/gdml/terms.html.

Screenshots

My EAP4 screens
Dynacare Plus4 screens

Verdict

The call

The clearest difference is rating: My EAP at 3.0 against Dynacare Plus's 1.8. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My EAP holds the better App Store score, 3.0 against 1.8. Both are backed by a comparable volume of ratings — 9 and 5 respectively. Written reviews complicate that: 0% of My EAP's written reviews are positive against 1% of Dynacare Plus's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

My EAP ships an update every 5 months, Dynacare Plus every 4 months. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.

Scorecard1 real difference · 9 level
My EAP versus Dynacare Plus: the parameters behind the verdict, then further details
ParameterMy EAPDynacare Plus
PriceFreeFree
Rating3.0 (9 ratings) — better1.8 (5 ratings)
Positive reviews0.0% of reviews1.1% of reviews — better
Number of ratings9 — better5
Update frequencyEvery 5 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.0 — better12.1
Further details — not scored
Size23 MB64 MB
Age rating4+17+
DeveloperMorneau Shepell IncDynacare-Gamma Laboratory Partnership

Customer experience

My EAP

All ratings9 ratings
Positive44.4%
Neutral0.0%
Negative55.6%
Written reviews67 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Dynacare Plus

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews91 reviews
Positive1.1%
Neutral0.0%
Negative98.9%

User reviews

My EAP

From 9 App Store ratings

Room to improve

  • ❌ App doesn't open
  • ❌ Freezes on country selection
  • ❌ Unusable interface
  • ❌ Outdated design
  • ❌ Frequent crashes

Dynacare Plus

From 5 App Store ratings

Room to improve

  • 💰 Charged for results
  • ❌ Results not available
  • 🐛 App glitches/bugs
  • 🚫 No customer support
  • ⏳ Long wait times

Bugs and requests

My EAP

Reported bugs

19 issues
  • App freezes on country selection page
  • App does not open
  • App crashes upon opening or during setup
  • Cannot scroll or select country
  • Downloading new content stuck
Show 14 more
  • Chat now function redirects to website
  • Connecting to server errors
  • App times out when connecting to server
  • Cannot book appointments
  • Login issues
  • Password reset link not received
  • Error messages when using chat
  • Error connecting to chat server
  • Registration errors
  • App closes after selecting country
  • App doesn't work after selecting country
  • Cannot access messages in app
  • Incompatible with new iPhone screen sizes
  • Placeholder text in sidebar categories

Requested features

3 requests
  • Bring back e-counselling feature
  • Add more gender options
  • Live chat feature

Dynacare Plus

Reported bugs

19 issues
  • Results not showing up
  • App crashes frequently
  • Login issues (freezing, incorrect password recognition)
  • Verification SMS not received
  • Messages not sending in chat
Show 14 more
  • Auto-renewal removed unexpectedly
  • Link for renewal not working
  • Cannot open lab results/PDF report
  • Syncing with Apple Health fails
  • Dropdown menus not working
  • FaceID not working
  • App hangs and shows 'oops' message
  • Login page buffers
  • Interac ID verification not working
  • Account locked after incorrect password attempts
  • PDF report takes too long to generate
  • App not loading data
  • Results disappear after being posted
  • App not working on tablet

Requested features

8 requests
  • Allow free access to lab results
  • Improve app stability
  • Provide clear instructions for app usage
  • Offer phone call verification option
  • Integrate with Apple Health
Show 3 more
  • Make cancellation process easier
  • Fix PDF report generation
  • Ensure all results are displayed

In-app purchases

None

My EAP

No in-app purchases

None

Dynacare Plus

No in-app purchases

Questions

Is My EAP free?
My EAP is free to download, with no in-app purchases.
Is Dynacare Plus free?
Dynacare Plus is free to download, with no in-app purchases.
Which has better reviews, My EAP or Dynacare Plus?
My EAP is rated higher. My EAP averages 3.0 out of 5 from 9 ratings, while Dynacare Plus averages 1.8 from 5 ratings.
Do My EAP or Dynacare Plus have ads?
Neither My EAP nor Dynacare Plus shows ads.
Which is updated more often, My EAP or Dynacare Plus?
My EAP ships an update every 5 months, and Dynacare Plus every 4 months. Most recently, My EAP was updated on September 20, 2026 and Dynacare Plus on September 23, 2026.

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