Comparison

Total Connect 2.0 vs SecureSmart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect 2.0

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat
  • Open/close garage doors
  • Create automated routines
  • Two-way audio for doorbells
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

About

SecureSmart

Control your home security system remotely. Receive real-time notifications for events like door openings or motion detection. Automate smart devices with custom scenes and recipes to match your daily routines.

Highlights
  • Remote security system control
  • Real-time event notifications
  • Customizable zone configurations
  • Smart device automation (scenes/recipes)
  • Cloud video storage
  • Flexible IP camera support
Features
Read full description

About Alula At Alula, we believe that the best security solution is provided by the professional security dealer. And we know that today’s security customer expects more than just basic security. In order to deliver the best experience for the needs of today’s modern security customer, you need to design and develop the hardware, software, and services for a complete, end-to-end professional security system for the professional security dealer. The thoughtful technology in our products are designed to keep up with a changing world. Intuitive. Reliable. Innovative. Simplifying your business while saving you money. It’s what you deserve and what people expect. And we’re only scratching the surface of possibilities. Keeping people and property safe is your business. At Alula, creating the tools and support you need to do that, is in our DNA. It’s your home, you set the rules. The Alula App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. Technology at your pace With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to greet you in the morning or when you arrive back home in the evenings. Alula Home Security Zone Configurations Alula uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations. Cloud Video Services Alula Cloud is an easy-to-use and affordable cloud video solution designed for businesses and homeowners. Now your customers can keep an eye on their home or business with the comfort of knowing their video is securely stored and can be retrieved from anywhere. - Cost Effective: Why purchase expensive hardware storage, especially if there are multiple sites that need surveillance. Easily manage all camera from one platform. - Easy to Use: Built for users who do not want to bother with complicated and expensive systems, with simple setup for dealers. - Flexible Camera Support: Alula Cloud video works with the largest number of leading IP Cameras. Select the right camera for each customer.

Screenshots

Total Connect 2.04 screens
SecureSmart4 screens

Verdict

The call

The clearest difference is ratings volume: Total Connect 2.0 at 290K against SecureSmart's 158. Total Connect 2.0 also leads on rating (4.6 vs 4.3). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Total Connect 2.0 holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 290K ratings behind it against 158, so its average is the more settled of the two. Written reviews point the same way: 23% of Total Connect 2.0's written reviews are positive against 22% of SecureSmart's.

UpkeepUpdate frequency

Total Connect 2.0 ships an update monthly, SecureSmart every 2 weeks. The most recent releases landed on October 17, 2026 and October 13, 2026 respectively.

Scorecard2 real differences · 8 level
Total Connect 2.0 versus SecureSmart: the parameters behind the verdict, then further details
ParameterTotal Connect 2.0SecureSmart
PriceFreeFree
Rating4.6 (290K ratings) — better4.3 (158 ratings)
Positive reviews23.2% of reviews — better22.1% of reviews
Number of ratings290K — better158
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS16.0 — better16.6
Further details — not scored
Size225 MB273 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Alula Holdings, LLC

Customer experience

Total Connect 2.0

All ratings289,985 ratings
Positive91.2%
Neutral3.1%
Negative5.6%
Written reviews919 reviews
Positive23.2%
Neutral7.7%
Negative69.1%

SecureSmart

All ratings158 ratings
Positive82.3%
Neutral2.5%
Negative15.2%
Written reviews68 reviews
Positive22.1%
Neutral5.9%
Negative72.1%

User reviews

Total Connect 2.0

From 290K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

SecureSmart

From 158 App Store ratings

What we love

  • 👍 Works great for customers
  • 👍 Integration with Alula
  • 👍 Convenient remote arm/disarm
  • 👍 Useful for programming/alerts
  • 👍 Love the keypad feature

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Does not connect to alarm
  • 🐛 Cannot arm/disarm alarm
  • 🐛 Keypad removed from app
  • 🐛 Update not user-friendly

Bugs and requests

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

SecureSmart

Reported bugs

78 issues
  • App crashes after login
  • Does not connect after iOS 17 update
  • Cannot arm or disarm
  • Numbers too small, no color
  • Disarm button removed
Show 73 more
  • Doesn't work half the time
  • App went offline
  • Refuses to load on iPhone 7 Plus
  • FaceID authenticates but won't arm/disarm
  • App logged me out, won't let me log back in
  • Not compatible with iOS 11.2.6
  • Constantly offline, takes ten minutes to refresh
  • Little delay when arming/disarming
  • Arming/disarming via Face Unlock does not always work
  • Keypad lock code used every time
  • Locked me out of physical keypad
  • Slow to load real-time info
  • Takes 20-30 minutes to set/deactivate
  • App lags, very glitchy
  • Cannot tell if alarm is set until push notification
  • Nothing happens when trying to remotely turn on/off alarm
  • Almost never works for disarming or arming
  • Close and relaunch multiple times before functioning
  • Sporadically not working due to Do Not Disturb switch
  • Requires going in and out several times before connecting
  • Does not provide fully functional keypad
  • Cannot bypass zones or turn on chime
  • No audible sound when alarm activated
  • Paid for upgrade, works 5% of time
  • Slow to load, inconsistently arms and disarms, crashes
  • Extremely unreliable
  • Constantly says refreshing for hours
  • Says disarmed when armed and vice versa
  • Slow to connect and slow to never for viewing events
  • Slower than molasses, waits over a minute for response
  • So slow it appears not to work
  • Doesn't work on Droid, works on iPhone
  • Doesn't work most of the time
  • Doesn't work at all if signal not full strength
  • Constant authentication errors
  • Freezes badly, rebooting phone is routine
  • Displays alarm status disarmed all the time
  • Takes FOREVER to confirm arming/disarming
  • Requires restarting almost every time
  • Does not communicate with alarm panel well
  • Tells me alarm is off when it's not and vice versa
  • Sat in house and watched panel, tried to disarm with NO success
  • Shows home refreshing, reads disarming, nothing happens
  • 90% of the time, it's 'refreshing'
  • Sound setting for notifications doesn't work
  • Lots of bugs
  • Hangs up, doesn't authenticate properly
  • Seldom displays system status
  • Authentication errors, sometimes doesn't arm
  • Stopped working, refreshing and hangs
  • Very limited, no push notifications
  • Takes way too long to send commands
  • App crashes too often
  • Security keypad display does not display updated information without a manual refresh
  • App is extremely slow or hangs a lot
  • App hasn't worked at all, says "refreshing" then goes blank
  • Authentication error
  • Prettier but plagued with issues
  • Not being able to arm or disarm
  • Every key press just says "transmitting please wait" then nothing
  • Often shows an alarm panel state that is wrong
  • Displays that it is "Disarming..." when it is not
  • New version has problem with screen resolution on iPad
  • Missing numbers 3, 6, and 9 on iPad keypad
  • Screen doesn't scroll on iPad
  • Arming with TouchID arms it in stay mode
  • Shows devices refreshing on one of the two locks
  • Changing thermostat temp goes back to previous setting
  • Cannot get username/password sent
  • Automatically closes app and refuses to open
  • Syncing for the last 6 1/2 hrs
  • Push notifications not implemented correctly in iOS 8
  • App does not ask to accept push notifications on first start

Requested features

9 requests
  • Add progress bars or 'please wait' signs
  • Add audible sound for alarms
  • Add 4 function keys (ABCD)
  • Fix TouchID arming issue
  • Allow username/password reset
Show 4 more
  • Implement push notifications
  • Improve user interface for better readability
  • Add color to the interface
  • Bring back the disarm button

In-app purchases

None

Total Connect 2.0

No in-app purchases

None

SecureSmart

No in-app purchases

Questions

Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Is SecureSmart free?
SecureSmart is free to download, with no in-app purchases.
Which has better reviews, Total Connect 2.0 or SecureSmart?
Total Connect 2.0 is rated higher. Total Connect 2.0 averages 4.6 out of 5 from 290K ratings, while SecureSmart averages 4.3 from 158 ratings.
Do Total Connect 2.0 or SecureSmart have ads?
Neither Total Connect 2.0 nor SecureSmart shows ads.
Which is updated more often, Total Connect 2.0 or SecureSmart?
Total Connect 2.0 ships an update monthly, and SecureSmart every 2 weeks. Most recently, Total Connect 2.0 was updated on October 17, 2026 and SecureSmart on October 13, 2026.

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