Michaels Stores vs PetSmart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Michaels Stores
Shop for all your arts and crafts needs, find store locations, and access project ideas. Save money with weekly ads and coupons, and earn rewards through the Michaels Rewards program.
- Shop for craft supplies
- Locate nearby stores
- Voice search for items
- Check product availability and prices
- Create shopping lists
- View weekly ads and coupons
- Access project ideas
- Join Michaels Rewards program
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Made by you™ You make us more than just glitter and googly eyes. More than yarn, paper, canvas or clay. You— the Makers— make us matter. You make us Michaels. We’re made by you. FIND EVERYTHING YOU NEED Shop thru the app to get what you need. Locate the closest Michaels store. Find items in the store using the new Voice Search, a major time-saver! Check the availability and prices for products wherever you are. Save your favorite project ideas and products to a shopping list. SAVE MORE See the weekly ad (woo-hoo, savings!) and get coupons for your local store. Check out faster by scanning your coupons in the app. GET INSPIRED Access hundreds of project ideas and everything you need to make them. Browse upcoming events like Kids Club®, fun-for-the-family MAKE breaks and more. MAKE MORE. GET REWARDED. Sign up in the app for Michaels Rewards, our free perks program! Members get exclusive offers, receipt-free returns, event invites, early sales alerts and more. Michaels is the largest arts and crafts retailer in North America, with stores across 49 states and Canada. We’re here for the makers, providing inspiration and crafting supplies across the following product categories: Art Supplies Baking & Party Beads & Jewelry Canvas Crafts & Hobbies Custom Framing Floral & Décor Frames General Crafts Kids’ Toys & Activities Knitting & Crochet Scrapbooking & Papercraft Sewing & Fabric Storage Tech + DIY Teacher Supplies Wedding
PetSmart
Shop for pet supplies, book grooming appointments, and manage your pet's care all in one place. Access helpful articles, earn rewards, and find store locations easily. Get everything you need for your furry, feathered, or scaled family members.
- In-app shopping for pet essentials
- Buy online, pick up in store (1-hour option)
- Treats Rewards loyalty program management
- In-app salon booking and appointment management
- Doggie Day Camp availability check
- PetsHotel reservations
- Personalized offers and content
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At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place. • With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store. • Sign up for our Treats Rewards loyalty program. You’ll earn points every time your shop & you can manage your account through the app. • Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking • Check Doggie Day Camp availability • Make & manage PetsHotel reservations • Tailor the app experience to your entire pet family with personalized offers & content With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
Screenshots
Verdict
The clearest difference is rating: Michaels Stores at 4.8 against PetSmart's 4.0. Michaels Stores also leads on ads (none vs shown) and ratings volume (271K vs 31K). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Michaels Stores holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Michaels Stores has 271K ratings behind it against 31K, so its average is the more settled of the two. Written reviews complicate that: 8% of Michaels Stores's written reviews are positive against 10% of PetSmart's, so the app with the better star average is not the one people write more warmly about.
Michaels Stores ships an update every 2 weeks, PetSmart every 10 days. Both last shipped on October 15, 2026.
| Parameter | Michaels Stores | PetSmart |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (271K ratings) — better | 4.0 (31K ratings) |
| Positive reviews | 7.5% of reviews | 9.6% of reviews — better |
| Number of ratings | 271K — better | 31K |
| Update frequency | Every 2 weeks | Every 10 days — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #96 | #72 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.4 |
| Further details — not scored | ||
| Size | 455 MB | 138 MB |
| Age rating | 4+ | 4+ |
| Developer | Michaels Stores, Inc. | PetSmart LLC |
Customer experience
Michaels Stores
PetSmart
User reviews
Michaels Stores
From 271K App Store ratingsWhat we love
- 💳 Convenient curbside pickup
- 🛒 Wide variety of products
- 💰 Great sales and coupons
- 🎨 Inspiration for crafts
Room to improve
- 🔍 Inaccurate in-stock information
- 🐛 Buggy and glitchy app
- 🤖 Poor customer service
- 🔙 Frustrating navigation and back button issues
- 🔍 Ineffective search functionality
PetSmart
From 31K App Store ratingsWhat we love
- 📅 Easy to book appointments
- 🛒 Convenient online shopping
- 💰 Rewards program with coupons
Room to improve
- 🐛 Frequent app crashes and bugs
- 🇨🇦 Doesn't work for Canadian customers
- 🤔 Confusing and unintuitive UI
- ⏱️ Slow loading times
- 🔒 Login and account issues
Bugs and requests
Michaels Stores
Reported bugs
3 issues- App crashing and freezing issues
- Incorrect order fulfillment and shipping
- Rewards program sync problems
Requested features
4 requests- Ability to check gift card balance
- Option to filter by in-store availability
- Improved order tracking and status updates
- Better integration between app and website
PetSmart
Reported bugs
4 issues- Payment processing errors
- Disappearing cart items
- Incorrect store location and inventory
- Inability to complete online orders
Requested features
5 requests- Add barcode scanner for price checks
- Improve search and filtering functionality
- Allow adding favorite items and past orders
- Integrate pet profiles and medical records
- Provide delivery options beyond in-store pickup
In-app purchases
Michaels Stores
No in-app purchases
PetSmart
No in-app purchases
