RequestIndy vs AAM All Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RequestIndy
Easily report non-emergency issues and request City services in Indianapolis. Submit requests for potholes, missed trash, and more, directly to the departments that can resolve them. Track the status of your submitted requests anytime.
- Request non-emergency City services
- Report issues like potholes and missed trash
- Submit over 30 common service requests
- Integrated with City department systems
- Check status of submitted requests
- Available 24/7
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RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue. RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience. RequestIndy may also be used to check the status of previously submitted requests.
AAM All Access
Manage your homeowner association with ease. Access community documents, pay assessments, submit requests, and stay informed about important updates. Board members can also access financial and document archives.
- Community information and documents
- Online assessment payments
- Maintenance and architectural request submission
- Resident directory
- Notifications and alerts
- Gate guest pass creation
- Event and class sign-ups
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Homeowner Access Includes: • Community Information, CC&Rs, Rules & Guidelines, Approved paint codes • Assessment balance & Pay online • CC&R compliance reporting, history and status • Architectural requests, history and status • Submitting Common Area maintenance requests with photos • Change of address • Useful community links • Pop-up notifications and alerts • Sign up for electronic statements • Association resident directory • Frequently Asked Questions • Digital copies of communication sent to you including statements, compliance letters, etc. • Colored indicator next to recently-updated community documents • Ability to create gate guest passes (for associations using our gate access solution) • Ability to purchase event tickets and sign of for fitness classes and reserve rooms (for associations using our lifestyle management solution) Board Member Access to: • Community financials • Community document archive • Community activities and tasks • Financial dashboard • Document sharing One more way AAM is Dedicated to Delivering Peace of Mind to the communities we serve.
Screenshots
Verdict
The clearest difference is rating: AAM All Access at 3.5 against RequestIndy's 1.7. AAM All Access also leads on update cadence (every 2 weeks vs every 15 months) and ratings volume (1.5K vs 51). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AAM All Access holds the better App Store score, 3.5 against 1.7. That said, the two scores are not equally well evidenced: AAM All Access has 1.5K ratings behind it against 51, so its average is the more settled of the two. Written reviews complicate that: 23% of RequestIndy's written reviews are positive against 17% of AAM All Access's, so the app with the better star average is not the one people write more warmly about.
RequestIndy ships an update every 15 months, AAM All Access every 2 weeks. The most recent releases landed on October 15, 2026 and October 18, 2026 respectively.
| Parameter | RequestIndy | AAM All Access |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (51 ratings) | 3.5 (1.5K ratings) — better |
| Positive reviews | 23.0% of reviews — better | 16.7% of reviews |
| Number of ratings | 51 | 1.5K — better |
| Update frequency | Every 15 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 75 MB | 99 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Indianapolis | AAM, LLC |
Customer experience
RequestIndy
AAM All Access
User reviews
RequestIndy
From 51 App Store ratingsWhat we love
- 👍 App exists for serious complaints
- 👍 Functional and addresses requests
- 👍 Good idea for citizen connection
- 👍 Easy to use map feature
- 👍 Quick resolution of reported issues
Room to improve
- 👎 Low completion rate for requests
- 👎 Ineffective and hard to navigate
- 👎 Constantly freezing and not opening
- 👎 Limited reporting options
- 👎 App doesn't load
AAM All Access
From 1.5K App Store ratingsWhat we love
- 🚀 Easy to set up auto payment
- 🔒 Secure payment options
- 👍 Straightforward guest pass creation
Room to improve
- 🐛 Frequent crashes and login issues
- 👎 Confusing navigation and poor UI design
- 💰 Excessive fees for payment processing
- 🕰️ Slow performance and unresponsive app
- ❌ Inability to update account information
Bugs and requests
RequestIndy
Reported bugs
31 issues- App is constantly freezing
- App doesn't open
- App doesn't load
- App displays splash screen and nothing loads
- Road marked as private for pothole reporting
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- Requests stall at address lookup
- Endless search for address
- Password reset link doesn't work
- Location services errors
- Unable to pinpoint an address
- Unable to type or search for an address
- App errors out when reporting issues
- App doesn't allow picture uploads
- App crashes when trying to submit a report
- Anonymous submissions no longer allowed
- App doesn't locate an address
- Photo upload feature doesn't work
- No request options appear
- Blank menu
- App closes when verifying address
- App closes after entering property address
- Map clicks say invalid address
- No address found for middle of road
- Comments section doesn't show cursor
- App crashes on missed trash pickup
- No links or options in common requests
- App crashes when trying to put address in
- App crashes when verifying address
- App quits when verifying address
- App crashes when selecting 'create request'
- App crashes every time searching for a report
Requested features
11 requests- Persistent login
- Email or SMS updates on request resolution
- Ability to report graffiti
- Option to report occupied housing violations
- Show SR# on details tab
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- History of submitted service requests
- Closure comments visible on the app
- Easier pothole reporting when stopped
- GPS for reporting issues in the middle of the road
- Dark mode option
- Advanced analytics dashboard
AAM All Access
Reported bugs
4 issues- Password reset process not working
- Autopay settings not saving correctly
- Inconsistent data between app and website
- Inability to access account statements
Requested features
4 requests- Improved communication and notifications
- Integration with other payment methods
- More user-friendly account management
- Streamlined guest pass functionality
In-app purchases
RequestIndy
No in-app purchases
AAM All Access
No in-app purchases
Questions
Is RequestIndy free?
Is AAM All Access free?
Which has better reviews, RequestIndy or AAM All Access?
Do RequestIndy or AAM All Access have ads?
Which is updated more often, RequestIndy or AAM All Access?
Other comparisons
