Comparison

Reliance Matrix vs TriNet HR Plus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliance Matrix

Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.

Highlights
  • File new claims
  • View claim details
  • Report intermittent absences
  • Upload and download documents
  • Digitally sign documents
  • View claim text messages
  • Complete surveys
Features
Read full description

Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365. Key Features 1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process. 2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance. 3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file. 4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms. 5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork. 6. View Text Messages - Users can view important text messages related to their claims. 7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.

About

TriNet HR Plus

Manage your HR tasks and connect with colleagues from your mobile device. Access pay stubs, insurance, request time off, and clock in/out easily. Stay informed with notifications and a built-in co-worker directory.

Highlights
  • Review pay stubs
  • Access insurance information
  • Request time off
  • Clock in/out for shifts
  • Check flex benefits
  • Connect with co-workers
Read full description

On-the-go and on-the-clock, easily review pay stubs, access your insurance information, request time off, clock in for your shift, check your flex benefits, and connect with your coworkers – all from your phone. • Review your pay stubs - track earnings, deductions, and taxes by pay period or year-to-date • View your inbox notifications - complete tasks with ease, straight from your app • Schedule time off - check your time-off balance and submit requests in a few swipes • Clock in and out - log your time and keep tabs on your hours each pay period • View your benefit details - see what’s covered, and quickly access your insurance details and more • Track your flex benefits - check account balances for FSA, HSA, and commuter benefits, and order a replacement card in seconds • Easily connect with your co-workers - find teammates, view departments and roles, and call, text, and email co-workers with a mobile directory. ***Please note*** To use the TriNet app you must have a TriNet HR Plus account through your employer. Using the app means you agree to our Terms of Use and Privacy Policy: • https://www.trinet.com/platform-terms • https://www.trinet.com/privacy

Screenshots

Reliance Matrix4 screens
TriNet HR Plus4 screens

Verdict

The call

The clearest difference is rating: Reliance Matrix at 4.6 against TriNet HR Plus's 4.1. Reliance Matrix also leads on ratings volume (4K vs 441). TriNet HR Plus's advantage is review sentiment (53% vs 35%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliance Matrix holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: Reliance Matrix has 4K ratings behind it against 441, so its average is the more settled of the two. Written reviews complicate that: 35% of Reliance Matrix's written reviews are positive against 53% of TriNet HR Plus's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Reliance Matrix ships an update every 3 weeks, TriNet HR Plus monthly. The most recent releases landed on September 22, 2026 and September 17, 2026 respectively.

Scorecard3 real differences · 7 level
Reliance Matrix versus TriNet HR Plus: the parameters behind the verdict, then further details
ParameterReliance MatrixTriNet HR Plus
PriceFreeFree
Rating4.6 (4K ratings) — better4.1 (441 ratings)
Positive reviews35.2% of reviews52.9% of reviews — better
Number of ratings4K — better441
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size32 MB30 MB
Age rating4+4+
DeveloperMatrix Absence Management IncYOURPEOPLE, INC.

Customer experience

Reliance Matrix

All ratings3,973 ratings
Positive90.6%
Neutral2.4%
Negative7.0%
Written reviews310 reviews
Positive35.2%
Neutral4.2%
Negative60.6%

TriNet HR Plus

All ratings433 ratings
Positive76.4%
Neutral3.0%
Negative20.6%
Written reviews102 reviews
Positive52.9%
Neutral6.9%
Negative40.2%

User reviews

Reliance Matrix

From 4K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient for reporting time off
  • 👍 User-friendly interface
  • 🚀 Helpful staff

Room to improve

  • 🐛 Buggy and unreliable
  • 🤯 Frustrating experience
  • 🤔 Lacks important functionality
  • 🤬 Poor customer service
  • 🙄 Confusing and unintuitive

TriNet HR Plus

From 441 App Store ratings

What we love

  • 🚀 Easy to navigate
  • 👍 Convenient for employees
  • 🚀 Streamlined HR processes
  • 🚀 Helpful for admins on-the-go
  • 👍 User-friendly interface

Room to improve

  • 🐛 Compatibility issues with iOS 18
  • 🐛 App crashes and freezes
  • 🐛 Login and loading problems
  • 🐛 Time entry process is cumbersome
  • 🐛 Paystub feature not working

Bugs and requests

Reliance Matrix

Reported bugs

4 issues
  • Login issues and service unavailability
  • Inconsistent behavior after app updates
  • Problems uploading photos and documents
  • Disappearing claim history and information

Requested features

4 requests
  • Improve document upload functionality
  • Add ability to view and manage claims directly in the app
  • Implement Face ID/Touch ID login
  • Provide more detailed claim status information

TriNet HR Plus

Reported bugs

5 issues
  • Incompatible with iOS 18
  • Freezes on home screen
  • Paystub feature not working
  • Photo upload not functioning
  • Login issues

Requested features

4 requests
  • Allow typing in hours for time entry
  • Implement dark mode
  • Improve time card entry process
  • Provide better customer support

In-app purchases

None

Reliance Matrix

No in-app purchases

None

TriNet HR Plus

No in-app purchases

Questions

Is Reliance Matrix free?
Reliance Matrix is free to download, with no in-app purchases.
Is TriNet HR Plus free?
TriNet HR Plus is free to download, with no in-app purchases.
Which has better reviews, Reliance Matrix or TriNet HR Plus?
Reliance Matrix is rated higher. Reliance Matrix averages 4.6 out of 5 from 4K ratings, while TriNet HR Plus averages 4.1 from 441 ratings.
Do Reliance Matrix or TriNet HR Plus have ads?
Neither Reliance Matrix nor TriNet HR Plus shows ads.
Which is updated more often, Reliance Matrix or TriNet HR Plus?
Reliance Matrix ships an update every 3 weeks, and TriNet HR Plus monthly. Most recently, Reliance Matrix was updated on September 22, 2026 and TriNet HR Plus on September 17, 2026.

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