Reliance Matrix vs AlertMedia
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Reliance Matrix
Manage your time away from work with this absence solution. Easily file and view claims, report absences, upload documents, and sign them digitally. Access important claim information and provide feedback through surveys.
- File new claims
- View claim details
- Report intermittent absences
- Upload and download documents
- Digitally sign documents
- View claim text messages
- Complete surveys
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Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365. Key Features 1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process. 2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance. 3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file. 4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms. 5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork. 6. View Text Messages - Users can view important text messages related to their claims. 7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.
AlertMedia
This app allows organizations to quickly identify threats and communicate with impacted individuals. Administrators can send multi-channel notifications, manage messages, and receive real-time threat warnings. Employees can view notifications, respond to surveys, and report incidents.
- Rapid threat identification
- Multi-channel notification sending
- Message and response management
- Real-time local threat warnings
- Incident reporting
- Event page updates
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NOTE: This app is for employers and employees already using AlertMedia’s emergency communication software. AlertMedia enables organizations to rapidly identify threats that impact their people or business and communicate faster to impacted individuals. Perform under pressure and protect your people from anywhere with our intuitive, full-featured mobile app. For administrators: AlertMedia’s mobile app gives you agility and visibility during critical events, wherever you are. In just a few clicks, you can send a multi-channel notification from your phone using the same intuitive screens you’re familiar with from the web or by leveraging your pre-built templates. In addition to sending notifications, you can easily manage your incoming messages and responses, connect with stakeholders via conference call, update event pages, and receive real-time warnings for any local threat that may impact your people or business. For employees: If your organization uses AlertMedia, download the app to ensure you never miss important communications. From the app, you can easily view new notifications, reply with helpful information, respond to surveys, and check event pages for updates from your organization. In the event you need to report an incident to administrators, you can quickly signal for help with your location attached. NOTE: This app may use your location even when it isn’t open, which can decrease device battery life.
Screenshots
Verdict
Reliance Matrix and AlertMedia both sit at 4.6 stars, but that hides the real split: 87% of AlertMedia's written reviews are positive against 36% of Reliance Matrix's. AlertMedia also leads on update cadence (fortnightly vs every 5 weeks). Reliance Matrix's advantage is ratings volume (12K vs 135) and iOS requirement (13.0 vs 15.1). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Reliance Matrix against 4.5 for AlertMedia. That said, the two scores are not equally well evidenced: Reliance Matrix has 12K ratings behind it against 135, so its average is the more settled of the two. Written reviews are what separate them: 36% of Reliance Matrix's written reviews are positive against 87% of AlertMedia's.
Reliance Matrix ships an update every 5 weeks, AlertMedia fortnightly. The most recent releases landed on October 20, 2026 and October 13, 2026 respectively.
| Parameter | Reliance Matrix | AlertMedia |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (12K ratings) — better | 4.5 (135 ratings) |
| Positive reviews | 36.2% of reviews | 87.2% of reviews — better |
| Number of ratings | 12K — better | 135 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 27 MB | 85 MB |
| Age rating | 4+ | 12+ |
| Developer | Matrix Absence Management Inc | Alert Media |
Customer experience
Reliance Matrix
AlertMedia
User reviews
Reliance Matrix
From 12K App Store ratingsWhat we love
- 🚀 Easy to use
- 💡 Convenient for reporting time off
- 👍 User-friendly interface
- 🚀 Helpful staff
Room to improve
- 🐛 Buggy and unreliable
- 🤯 Frustrating experience
- 🤔 Lacks important functionality
- 🤬 Poor customer service
- 🙄 Confusing and unintuitive
AlertMedia
From 135 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Intuitive interface
- 👍 User-friendly
- 👍 Simple to operate
- 👍 Sleek UI/UX
Room to improve
- 🐛 Login issues
- 🐛 Password reset problems
- 🐛 App not working
- 🐛 Terrible on mobile
Bugs and requests
Reliance Matrix
Reported bugs
4 issues- Login issues and service unavailability
- Inconsistent behavior after app updates
- Problems uploading photos and documents
- Disappearing claim history and information
Requested features
4 requests- Improve document upload functionality
- Add ability to view and manage claims directly in the app
- Implement Face ID/Touch ID login
- Provide more detailed claim status information
AlertMedia
Reported bugs
5 issues- User made inactive error
- Password reset link expired
- Login errors after initial use
- Cannot create account
- Error message when submitting code
In-app purchases
Reliance Matrix
No in-app purchases
AlertMedia
No in-app purchases
Questions
Is Reliance Matrix free?
Is AlertMedia free?
Which has better reviews, Reliance Matrix or AlertMedia?
Do Reliance Matrix or AlertMedia have ads?
Which is updated more often, Reliance Matrix or AlertMedia?
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