Comparison

DTE Energy vs Xfinity Mobile Care

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DTE Energy

Manage your energy account conveniently on the go. Pay bills, enroll in payment plans, report power outages, and track their restoration progress. Analyze your energy usage and receive account updates quickly.

Highlights
  • View and pay bills
  • Enroll in payment programs
  • Report power outages
  • Track outage restoration
  • Analyze energy usage
  • Manage payment methods
  • Receive account messages
Features
Read full description

Pay your bill, enroll in a payment program, report an outage and track its restoration, all with the new DTE Energy mobile app. Want to make a payment, analyze your energy usage, or just view your bill? The new DTE Energy mobile app makes it easy to do while on-the-go. The DTE Energy Mobile app will give you a convenient, quick and easy way to take care of what you need because we know how important saving time can be. With as little as three clicks you can take care of almost anything – paying your bill, comparing monthly energy usage, reporting and tracking an outage, all in one convenient app. Features - Sign in to view your current bill, account details and analyze your energy consumption - Make a one-time payment or schedule future dated payments - Manage your saved payment methods - Get real-time account and payment related messages - Report a power outage, and dim or flickering lights - Report or get additional information on a gas leak or downed wire - Track restoration progress with updates via email, text or push notification - See what areas have outages and how many customers are affected - Look up nearby businesses to see which have power and their contact details - Increase security while using the app with 1Password and enabling TouchID

About

Xfinity Mobile Care

This app provides comprehensive support for your mobile device, including easy claim filing, live tech assistance, and access to helpful tips. It also offers advanced security features to protect you from online threats and allows you to view your device protection coverage details.

Highlights
  • Simple claim filing and tracking
  • Live tech support via call, chat, or screen share
  • Access to device tips and quick fixes
  • Malware and phishing link blocking
  • View device protection coverage details
  • Advanced VPN for identity protection
Features
Read full description

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands. Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan. Key Features * Coverage and Claims for Your Devices at Your Fingertips View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease. * Live Tech Support Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays. * Self-Help Center Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

Screenshots

DTE Energy4 screens
Xfinity Mobile Care4 screens

Verdict

The call

The clearest difference is review sentiment: DTE Energy at 40% against Xfinity Mobile Care's 15%. DTE Energy also leads on rating (4.7 vs 4.4) and ratings volume (19K vs 3.7K). Xfinity Mobile Care's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DTE Energy holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: DTE Energy has 19K ratings behind it against 3.7K, so its average is the more settled of the two. Written reviews point the same way: 40% of DTE Energy's written reviews are positive against 15% of Xfinity Mobile Care's.

UpkeepUpdate frequency

DTE Energy ships an update every 5 weeks, Xfinity Mobile Care every 2 months. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.

Scorecard4 real differences · 6 level
DTE Energy versus Xfinity Mobile Care: the parameters behind the verdict, then further details
ParameterDTE EnergyXfinity Mobile Care
PriceFreeFree
Rating4.7 (19K ratings) — better4.4 (3.7K ratings)
Positive reviews40.0% of reviews — better14.7% of reviews
Number of ratings19K — better3.7K
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size51 MB86 MB
Age rating4+4+
DeveloperDTE Energy CompanyAssurant, Incorporated

Customer experience

DTE Energy

All ratings18,839 ratings
Positive95.6%
Neutral1.9%
Negative2.6%
Written reviews160 reviews
Positive40.0%
Neutral9.4%
Negative50.6%

Xfinity Mobile Care

All ratings3,607 ratings
Positive84.7%
Neutral2.6%
Negative12.7%
Written reviews68 reviews
Positive14.7%
Neutral5.9%
Negative79.4%

User reviews

DTE Energy

From 19K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Helpful during power outages
  • 💳 Convenient bill payment
  • 🗺️ Informative outage map
  • 🔔 Timely updates and notifications

Room to improve

  • 🐛 Inaccurate outage information
  • 🔍 Lack of detailed account information
  • 🔄 Required app updates can be frustrating
  • 🤖 Automatic responses not always accurate

Xfinity Mobile Care

From 3.7K App Store ratings

What we love

  • 👍 Good so far
  • 🚀 Excellent app

Room to improve

  • 🐛 Can't delete Mobil care
  • 🐛 Issues getting replacement phone
  • 🐛 Months waiting for replacement device
  • 🐛 Didn't see anything really helpful

Bugs and requests

DTE Energy

Reported bugs

3 issues
  • App crashes after updates
  • Login issues with Touch ID/Face ID
  • Outage notifications not always received

Requested features

3 requests
  • More detailed usage and billing history
  • Option to report different types of issues
  • Ability to save location-specific settings

Xfinity Mobile Care

Reported bugs

3 issues
  • Screen damage issue on trade-in
  • No communication on claim status
  • Ticket closed without resolution

Requested features

2 requests
  • Access to iPhone 16 guide
  • Provide labels to return old phone

In-app purchases

None

DTE Energy

No in-app purchases

None

Xfinity Mobile Care

No in-app purchases

Questions

Is DTE Energy free?
DTE Energy is free to download, with no in-app purchases.
Is Xfinity Mobile Care free?
Xfinity Mobile Care is free to download, with no in-app purchases.
Which has better reviews, DTE Energy or Xfinity Mobile Care?
DTE Energy is rated higher. DTE Energy averages 4.7 out of 5 from 19K ratings, while Xfinity Mobile Care averages 4.4 from 3.7K ratings.
Do DTE Energy or Xfinity Mobile Care have ads?
Neither DTE Energy nor Xfinity Mobile Care shows ads.
Which is updated more often, DTE Energy or Xfinity Mobile Care?
DTE Energy ships an update every 5 weeks, and Xfinity Mobile Care every 2 months. Most recently, DTE Energy was updated on October 23, 2026 and Xfinity Mobile Care on October 22, 2026.

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