Comparison

Pepco vs Single Digits ONE Home App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pepco

Manage your utility account on the go with this application. Easily view and pay bills, report outages, and track restoration status. It offers features for both residential and business customers, allowing for convenient account management and alerts.

Highlights
  • View and pay bills
  • Report and check outage status
  • View outage map
  • Check account balance
  • Manage AutoPay and Budget Billing
  • Set outage and bill alerts
Features
Read full description

Pepco’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

About

Single Digits ONE Home App

Manage your home's connected devices and Wi-Fi network with ease. Stay informed with property management updates and control smart home technology. Get instant support for your services.

Highlights
  • Easy Wi-Fi network onboarding
  • 24/7/365 Technical Support
  • Property management alerts
  • Smart device control
  • Seamless device connectivity
Read full description

The Single Digits ONE Home app is all you’ll need to manage the devices that keep you connected. When your days are already busy enough, simplicity is key. Accessing your Wi-Fi network from all your devices should be a seamless experience—the ONE Home app helps make this possible. Want a truly connected community experience as well? With the ONE Home app, you can instantly receive important news from your property manager so you’re always in the know. And if you have any questions while using your Single Digits services, you can always contact our Technical Support team directly from the app via chat, email, or phone—we’re ready to help. If your apartment features smart technology, the ONE Home app can be taken to a whole new level. Residents who crave convenience will love how you can use the app to control your locks, lights, thermostats, and fans right from the palm of your hand. It’s that easy. Features • Fast, easy device onboarding with immediate access to your WiFi network • Access to 24/7/365 Technical Support via chat, email, or phone • Instantly receive important alerts and messages from property management • Control amenity-based smart devices in your apartment from anywhere (where applicable)

Screenshots

Pepco4 screens
Single Digits ONE Home App4 screens

Verdict

The call

The clearest difference is rating: Pepco at 4.7 against Single Digits ONE Home App's 1.3. Pepco also leads on review sentiment (28% vs 0%) and ratings volume (22K vs 169). Single Digits ONE Home App's advantage is iOS requirement (12.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pepco holds the better App Store score, 4.7 against 1.3. That said, the two scores are not equally well evidenced: Pepco has 22K ratings behind it against 169, so its average is the more settled of the two. Written reviews point the same way: 28% of Pepco's written reviews are positive against 0% of Single Digits ONE Home App's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Pepco versus Single Digits ONE Home App: the parameters behind the verdict, then further details
ParameterPepcoSingle Digits ONE Home App
PriceFreeFree
Rating4.7 (22K ratings) — better1.3 (169 ratings)
Positive reviews28.4% of reviews — better0.0% of reviews
Number of ratings22K — better169
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.012.0 — better
Further details — not scored
Size167 MB52 MB
Age rating4+4+
DeveloperAn Exelon CorporationSingle Digits, Inc.

Customer experience

Pepco

All ratings19,843 ratings
Positive91.3%
Neutral2.0%
Negative6.6%
Written reviews190 reviews
Positive28.4%
Neutral6.3%
Negative65.3%

Single Digits ONE Home App

All ratings156 ratings
Positive5.1%
Neutral3.2%
Negative91.7%
Written reviews41 reviews
Positive0.0%
Neutral4.9%
Negative95.1%

User reviews

Pepco

From 22K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient app
  • 💡 Great app to pay bills and check usage
  • 🚀 Excellent app functionality

Room to improve

  • 🐛 App not working/malfunctioning
  • 🐛 Login issues
  • 🐛 Billing issues and high bills
  • 🐛 Unreliable app performance
  • 🐛 Lack of access to billing information

Single Digits ONE Home App

From 169 App Store ratings

What we love

  • 👍 Can add/delete devices (recent improvement)
  • 👍 Worked for adding MAC address (isolated case)

Room to improve

  • 😞 Unreliable service, frequent disconnects
  • 😞 Slow internet speeds
  • 😞 Useless customer service, unhelpful
  • 😞 App login issues, won't load
  • 😞 Cannot add devices easily

Bugs and requests

Pepco

Reported bugs

3 issues
  • Networking errors preventing login
  • Inability to view or pay bills through the app
  • Frequent app crashes and freezes

Requested features

3 requests
  • Bring back thermostat control feature
  • Add biometric login options (e.g., Face ID, fingerprint)
  • Improve app stability and reliability

Single Digits ONE Home App

Reported bugs

12 issues
  • App fails to load login screen
  • App shows blank pages for Help/About
  • Help feature gives error messages
  • Cannot login to the app
  • Cannot reset password
Show 7 more
  • App doesn't allow adding devices
  • Devices don't show up in the app
  • Live chat button loads a blank page
  • Email us button has no prefilled email address
  • Door code not working
  • App stopped working suddenly
  • App is blank and unusable

Requested features

5 requests
  • Update the app regularly
  • Improve app functionality for adding devices
  • Fix broken 'Help' and 'About' sections
  • Provide a clear support email address
  • Allow users to set their own Wi-Fi password/settings

In-app purchases

None

Pepco

No in-app purchases

None

Single Digits ONE Home App

No in-app purchases

Questions

Is Pepco free?
Pepco is free to download, with no in-app purchases.
Is Single Digits ONE Home App free?
Single Digits ONE Home App is free to download, with no in-app purchases.
Which has better reviews, Pepco or Single Digits ONE Home App?
Pepco is rated higher. Pepco averages 4.7 out of 5 from 22K ratings, while Single Digits ONE Home App averages 1.3 from 169 ratings.
Do Pepco or Single Digits ONE Home App have ads?
Neither Pepco nor Single Digits ONE Home App shows ads.
Which is updated more often, Pepco or Single Digits ONE Home App?
Pepco ships an update every 2 months, and Single Digits ONE Home App every 2 months. Most recently, Pepco was updated on November 8, 2026 and Single Digits ONE Home App on November 3, 2026.

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