Comparison

Virtual Keypad vs Total Connect Comfort

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virtual Keypad

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

Highlights
  • Arm and disarm security system
  • Control smart home devices
  • View live and recorded camera footage
  • Automate system actions
  • Receive event notifications
  • Manage user access
Features
Read full description

The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras. With the Virtual Keypad App, you can: • Arm and disarm your system • View what’s happening at your home or business • Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once • Set up Actions to automatically control your system throughout the day • View and control Z-Wave devices using a photo or a security camera • Receive notifications when doors are opened or closed • View security cameras and your recorded clips • Add users to your security system from your app • Search your complete system event history • Cancel or verify alarms with live video view The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today. All features may not come standard with your app. Continued use of GPS running in the background can dramatically decrease battery life.

About

Total Connect Comfort

Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.

Highlights
  • Remote temperature control
  • Schedule management
  • System settings adjustment
  • Humidifier/dehumidifier control
  • 5-day weather forecast
  • Thermostat alerts
  • Multi-thermostat access
Features
Read full description

The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. With the Total Connect Comfort app users can: - View and change the schedule (for thermostats that support this feature) - View and change heating and cooling system settings - View and set the indoor temperature - View and change system fan (for thermostats that support this feature) - View and change humidifier and dehumidifier settings (for thermostats that support this feature) - View 5-Day weather forecast - View outdoor temperature and humidity (when used with an outdoor sensor) - Access multiple smart thermostats - Access multiple locations if more than one system is registered - View thermostat alerts such as high or low temperature - Use the Demo Mode before purchasing a thermostat - Automatically upgrade to new features once they become available Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.

Screenshots

Virtual Keypad2 screens
Total Connect Comfort4 screens

Verdict

The call

Virtual Keypad and Total Connect Comfort both sit at 4.3 stars, but that hides the real split: 66% of Virtual Keypad's written reviews are positive against 28% of Total Connect Comfort's. Virtual Keypad also leads on update cadence (fortnightly vs every 6 months). Total Connect Comfort's advantage is ratings volume (76K vs 14K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.3 for Virtual Keypad against 4.3 for Total Connect Comfort. That said, the two scores are not equally well evidenced: Total Connect Comfort has 76K ratings behind it against 14K, so its average is the more settled of the two. Written reviews are what separate them: 66% of Virtual Keypad's written reviews are positive against 28% of Total Connect Comfort's.

UpkeepUpdate frequency

Virtual Keypad ships an update fortnightly, Total Connect Comfort every 6 months. Both last shipped on November 2, 2026.

Scorecard3 real differences · 7 level
Virtual Keypad versus Total Connect Comfort: the parameters behind the verdict, then further details
ParameterVirtual KeypadTotal Connect Comfort
PriceFreeFree
Rating4.3 (14K ratings) — better4.3 (76K ratings)
Positive reviews65.8% of reviews — better28.2% of reviews
Number of ratings14K76K — better
Update frequencyFortnightly — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple TV — betteriPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size289 MB19 MB
Age rating4+4+
DeveloperDigital Monitoring Products, Inc.Resideo Technologies, Inc.

Customer experience

Virtual Keypad

All ratings13,413 ratings
Positive81.6%
Neutral5.3%
Negative13.1%
Written reviews1,569 reviews
Positive65.8%
Neutral7.6%
Negative26.6%

Total Connect Comfort

All ratings75,878 ratings
Positive83.3%
Neutral5.9%
Negative10.8%
Written reviews1,136 reviews
Positive28.2%
Neutral16.0%
Negative55.8%

User reviews

Virtual Keypad

From 14K App Store ratings

What we love

  • 🚀 Convenient remote access
  • 🔒 Secure system control
  • 👍 Easy to use
  • 🚀 Fast and responsive
  • 🔒 Reliable security

Room to improve

  • 🐛 Inconsistent connectivity
  • 🐛 Unreliable arming/disarming
  • 🐛 Slow to update status
  • 🐛 Frequent login issues
  • 🐛 Buggy and glitchy

Total Connect Comfort

From 76K App Store ratings

What we love

  • 🚀 Remote control
  • 🔒 Reliable connectivity
  • 👍 Easy to use
  • 👍 Convenient scheduling
  • 👍 Useful reports

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable temperature readings
  • 🐛 Inconsistent app performance
  • 🔋 Frequent power cycling
  • 👎 Limited customization options

Bugs and requests

Virtual Keypad

Reported bugs

5 issues
  • Timed out connections
  • Unresponsive app controls
  • Incorrect alarm status display
  • Delayed push notifications
  • Compatibility issues with updates

Requested features

6 requests
  • Improved scheduling options
  • Customizable notifications
  • Apple Watch app support
  • Enhanced camera integration
  • Geofencing automation
Show 1 more
  • Streamlined user management

Total Connect Comfort

Reported bugs

4 issues
  • Thermostat not responding to app commands
  • Incorrect time zone settings
  • Frequent disconnections from WiFi
  • Thermostat resetting to default settings

Requested features

5 requests
  • Ability to set temperature deadband
  • Runtime data and energy usage tracking
  • Geofencing and automatic mode switching
  • More flexible scheduling options
  • Push notifications for temperature changes

In-app purchases

None

Virtual Keypad

No in-app purchases

None

Total Connect Comfort

No in-app purchases

Questions

Is Virtual Keypad free?
Virtual Keypad is free to download, with no in-app purchases.
Is Total Connect Comfort free?
Total Connect Comfort is free to download, with no in-app purchases.
Which has better reviews, Virtual Keypad or Total Connect Comfort?
Virtual Keypad is rated higher. Virtual Keypad averages 4.3 out of 5 from 14K ratings, while Total Connect Comfort averages 4.3 from 76K ratings.
Do Virtual Keypad or Total Connect Comfort have ads?
Neither Virtual Keypad nor Total Connect Comfort shows ads.
Which is updated more often, Virtual Keypad or Total Connect Comfort?
Virtual Keypad ships an update fortnightly, and Total Connect Comfort every 6 months. Most recently, Virtual Keypad was updated on November 2, 2026 and Total Connect Comfort on November 2, 2026.

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