smg360 vs EWC Events
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
EWC Events
Stay connected and informed with event updates for EWC Connect. This app serves as your companion for the latest information and networking opportunities.
- Event updates
- Stay informed
- Networking opportunities
- Connect with attendees
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Introducing the EWC Events app, your fabulous companion for staying connected and informed at this year's EWC Connect. We can't wait to see you in sunny South Florida!
Screenshots
Verdict
The clearest difference is rating: EWC Events at 5.0 against smg360's 3.8. smg360's advantage is update cadence (monthly vs every 6 months) and ratings volume (527 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EWC Events holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: smg360 has 527 ratings behind it against 1, so its average is the more settled of the two.
smg360 ships an update monthly, EWC Events every 6 months. The most recent releases landed on October 15, 2026 and September 16, 2026 respectively.
| Parameter | smg360 | EWC Events |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 29.4% of reviews | — |
| Number of ratings | 527 — better | 1 |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 17 MB | 61 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | EWC Franchise, LLC |
Customer experience
smg360
EWC Events
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
EWC Events
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
EWC Events
No in-app purchases
