smg360 vs EcoSure TrueView
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
EcoSure TrueView
This app enables clients and consultants to manage brand and customer experience evaluations. It facilitates coordination of logistics, execution of inspections, and collection of onsite data and rich media for brand protection and reputation strengthening.
- Brand protection tools
- Customer advocacy enhancement
- Reputation management
- Evaluation logistics coordination
- Inspection execution
- Onsite data collection
- Rich media capture
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TrueView helps our clients protect their brands, deepen customer advocacy, and strengthen their reputation through end-to-end approaches for brand and customer experience measurement. This app is intended for use by Ecolab clients and consultants to coordinate evaluation logistics, execute inspections, and collect onsite data and rich media.
Screenshots
Verdict
The clearest difference is rating: smg360 at 3.7 against EcoSure TrueView's 2.7. smg360 also leads on review sentiment (29% vs 0%) and ratings volume (531 vs 35). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smg360 holds the better App Store score, 3.7 against 2.7. That said, the two scores are not equally well evidenced: smg360 has 531 ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 0% of EcoSure TrueView's.
smg360 ships an update monthly, EcoSure TrueView every 6 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | smg360 | EcoSure TrueView |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (531 ratings) — better | 2.7 (35 ratings) |
| Positive reviews | 29.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 531 — better | 35 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 17 MB | 126 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | Ecolab |
Customer experience
smg360
EcoSure TrueView
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
EcoSure TrueView
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
EcoSure TrueView
No in-app purchases
