Comparison

smg360 vs Altametrics Clock

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smg360

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Highlights
  • Real-time data access
  • Customer feedback reporting
  • Actionable insights
  • Brand experience improvement
  • Multi-language support
Features
Read full description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

About

Altametrics Clock

This app streamlines employee timekeeping and labor management. It prevents costly labor law violations by alerting managers to potential issues and optimizes scheduling with sales forecasts. Employees can clock in from any web-enabled device, ensuring efficient shift changes.

Highlights
  • Real-time punch addition/maintenance
  • Labor law violation alerts
  • Web-enabled device clock-in
  • Sales forecast comparison
  • Manager approval for punch edits
  • Real-time scheduling adherence monitoring
Features
Read full description

Altametrics Clock not only provides features like real-time punch addition/maintenance but it saves money by prompting managers before labor law violations occur, allowing them to be proactive rather than reactive to changing conditions. Eliminate bottlenecks during shift changes by allowing employees to clock in from any web-enabled device. Built-in sales forecast allows you to compare actual to forecast and further refine future scheduling. Ensure accurate timekeeping with the manager's approval of all punch edits and deletions. Monitor real-time dashboard to ensure employees are adhering to the schedule.

Screenshots

smg3604 screens
Altametrics Clock4 screens

Verdict

The call

The clearest difference is review sentiment: Altametrics Clock at 94% against smg360's 29%. Altametrics Clock also leads on rating (4.7 vs 3.8) and iOS requirement (15 vs 17.0). smg360's advantage is update cadence (monthly vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Altametrics Clock holds the better App Store score, 4.7 against 3.8. Both are backed by a comparable volume of ratings — 527 and 537 respectively. Written reviews point the same way: 29% of smg360's written reviews are positive against 94% of Altametrics Clock's.

UpkeepUpdate frequency

smg360 ships an update monthly, Altametrics Clock every 4 months. The most recent releases landed on October 15, 2026 and October 20, 2026 respectively.

Scorecard4 real differences · 6 level
smg360 versus Altametrics Clock: the parameters behind the verdict, then further details
Parametersmg360Altametrics Clock
PriceFreeFree
Rating3.8 (527 ratings)4.7 (537 ratings) — better
Positive reviews29.4% of reviews94.3% of reviews — better
Number of ratings527537 — better
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015 — better
Further details — not scored
Size17 MB67 MB
Age rating4+4+
DeveloperService Management Group, Inc. SMGAltametrics Inc

Customer experience

smg360

All ratings527 ratings
Positive67.7%
Neutral4.4%
Negative27.9%
Written reviews177 reviews
Positive29.4%
Neutral9.0%
Negative61.6%

Altametrics Clock

All ratings526 ratings
Positive91.1%
Neutral0.4%
Negative8.6%
Written reviews472 reviews
Positive94.3%
Neutral0.2%
Negative5.5%

Bugs and requests

smg360

Reported bugs

4 issues
  • Comments not loading properly
  • Incorrect or outdated data displayed
  • Constant log-out issues
  • Blank screens and API errors

Requested features

4 requests
  • Customizable date ranges and reporting
  • Push notifications for new feedback
  • Improved organization and filtering of comments
  • Ability to resolve cases directly in the app

Altametrics Clock

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

smg360

No in-app purchases

None

Altametrics Clock

No in-app purchases

Questions

Is smg360 free?
smg360 is free to download, with no in-app purchases.
Is Altametrics Clock free?
Altametrics Clock is free to download, with no in-app purchases.
Which has better reviews, smg360 or Altametrics Clock?
Altametrics Clock is rated higher. smg360 averages 3.8 out of 5 from 527 ratings, while Altametrics Clock averages 4.7 from 537 ratings.
Do smg360 or Altametrics Clock have ads?
Neither smg360 nor Altametrics Clock shows ads.
Which is updated more often, smg360 or Altametrics Clock?
smg360 ships an update monthly, and Altametrics Clock every 4 months. Most recently, smg360 was updated on October 15, 2026 and Altametrics Clock on October 20, 2026.

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