smg360 vs Week at Work
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Week at Work
This app streamlines employee scheduling for various businesses, from retail to restaurants. It allows employees to view schedules, receive reminders, request time off, and communicate with managers. A Week at Work account is required for full access.
- Shift reminders
- Employee messaging
- View schedules
- Request time off
- Manage availability
- Announcements
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Week at Work is designed to simplify the complex employee scheduling process across a large range of business types. From coffee shops to retail stores and restaurants, Week at Work is built to meet your needs. Employee Features: - Receive shift reminders to improve attendance and timeliness - Message employees and managers - View their current week and next week's schedule - See the full schedule for all employees - Request time off - Manage their preferred availability - View important announcements - Receive notifications of scheduled shift changes * Week at Work account is required for access to this app
Screenshots
Verdict
The clearest difference is rating: smg360 at 3.8 against Week at Work's 3.3. smg360 also leads on review sentiment (29% vs 0%) and update cadence (monthly vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smg360 holds the better App Store score, 3.8 against 3.3. That said, the two scores are not equally well evidenced: smg360 has 527 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 29% of smg360's written reviews are positive against 0% of Week at Work's.
smg360 ships an update monthly, Week at Work every 7 months. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.
| Parameter | smg360 | Week at Work |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) — better | 3.3 (7 ratings) |
| Positive reviews | 29.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 527 — better | 7 |
| Update frequency | Monthly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 17 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | BitLogic Solutions, Inc. |
Customer experience
smg360
Week at Work
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
Week at Work
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
Week at Work
No in-app purchases
Questions
Is smg360 free?
Is Week at Work free?
Which has better reviews, smg360 or Week at Work?
Do smg360 or Week at Work have ads?
Which is updated more often, smg360 or Week at Work?
Other comparisons
