smg360 vs BGPS Group
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
BGPS Group
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The BGPS Group application allows you to monitor your cameras online. It is easily to use and designed to make your surveillance solution to be simplified. Users can access playback and directly save files to the phone to export to others. The application has different customized settings for every customer and allows users to remove and add features based on their needs. Function Live Channels – 1 / 4 / 9 / 16 / 25 / 36 display mode Scroll Live View – Press the channel view again and it will transition to scroll view. Gallery Mode – Users can save and store files directly into the phone and be able to export to others. Snapshot PTZ Control Device List Management – Add / Delete / Edit / Built in QR Code Instant P2P Connection Live View / Playback – Scroll View Compatible Add / Remove Settings and Features
Screenshots
Verdict
The clearest difference is iOS requirement: BGPS Group at 10.0 against smg360's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smg360 ships an update monthly, BGPS Group every 6 weeks. The most recent releases landed on October 23, 2026 and October 14, 2026 respectively.
| Parameter | smg360 | BGPS Group |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (531 ratings) — better | — |
| Positive reviews | 29.4% of reviews | — |
| Number of ratings | 531 — better | — |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | RNC Network |
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
BGPS Group
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
BGPS Group
No in-app purchases
