smg360 vs Firstup

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

Firstup is a workforce communications app that helps companies reach employees with relevant, personalized information they need to do their best work. Firstup solves the problem of poor employee engagement by keeping all workers informed and connected. Employees have one place to find out what’s happening at work—no more searching through emails and intranets to get information. Companies have an easier, faster way to publish content and news and can measure how many employees engaged with their content. Why you’ll love Firstup: * An official source for all workforce communications—reach every worker with the information they need to know to do their best work. * Push notifications and reminders for breaking news or time-sensitive tasks * Ability to upload and share videos, photos, documents, or articles * Personalized user experience with profiles and the ability to choose channels to follow * A simple way to save and find important information with bookmarking and powerful search * The ability for users to comment and share * A powerful way to connect everyone at your company and create a better digital employee experience for all