smg360 vs Depoint
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
Read full descriptionHide full description
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Depoint
Read full descriptionHide full description
Running a business with numerous stores? depoint introduces a new way to manage your desk-less employees and automate processes. Teams can now communicate through an intuitive mobile app, without e-mails, phone calls, broken messages, or paper forms. depoint follows up on operational tasks, measures performance and helps onboarding, training and engaging employees. Download the app now and enjoy a new level of transparency and efficiency in your daily routine! Let depoint boost your business: Central operations management: create one-time and recurring tasks, follow-up, end automatically. Information hub: news, procedure and promotion updates - sent directly to employees’ mobile phones. Onboarding and training: set up learning processes, develop professional skills and improve employee engagement. File sharing: exchange documents and multi-media files across your team Compliance: digitally sign documents Dashboard: full transparency on status of tasks within the organization GDPR compliance
Screenshots
Verdict
The clearest difference is iOS requirement: Depoint at 14.0 against smg360's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smg360 ships an update monthly, Depoint every 2 months. The most recent releases landed on September 15, 2026 and August 13, 2026 respectively.
| Parameter | smg360 | Depoint |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) — better | — |
| Positive reviews | 29.4% of reviews | — |
| Number of ratings | 527 — better | — |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 16 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | Depoint |
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
Depoint
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
Depoint
No in-app purchases








