Comparison

smg360 vs Depoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smg360

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Highlights
  • Real-time data access
  • Customer feedback reporting
  • Actionable insights
  • Brand experience improvement
  • Multi-language support
Features
Read full description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

About

Depoint

Features
Read full description

Running a business with numerous stores? depoint introduces a new way to manage your desk-less employees and automate processes. Teams can now communicate through an intuitive mobile app, without e-mails, phone calls, broken messages, or paper forms. depoint follows up on operational tasks, measures performance and helps onboarding, training and engaging employees. Download the app now and enjoy a new level of transparency and efficiency in your daily routine! Let depoint boost your business: Central operations management: create one-time and recurring tasks, follow-up, end automatically. Information hub: news, procedure and promotion updates - sent directly to employees’ mobile phones. Onboarding and training: set up learning processes, develop professional skills and improve employee engagement. File sharing: exchange documents and multi-media files across your team Compliance: digitally sign documents Dashboard: full transparency on status of tasks within the organization GDPR compliance

Screenshots

smg3604 screens
Depoint3 screens

Verdict

The call

The clearest difference is iOS requirement: Depoint at 14.0 against smg360's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

smg360 ships an update monthly, Depoint every 2 months. The most recent releases landed on September 15, 2026 and August 13, 2026 respectively.

Scorecard1 real difference · 9 level
smg360 versus Depoint: the parameters behind the verdict, then further details
Parametersmg360Depoint
PriceFreeFree
Rating3.8 (527 ratings) — better—
Positive reviews29.4% of reviews—
Number of ratings527 — better—
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size16 MB25 MB
Age rating4+4+
DeveloperService Management Group, Inc. SMGDepoint

Bugs and requests

smg360

Reported bugs

4 issues
  • Comments not loading properly
  • Incorrect or outdated data displayed
  • Constant log-out issues
  • Blank screens and API errors

Requested features

4 requests
  • Customizable date ranges and reporting
  • Push notifications for new feedback
  • Improved organization and filtering of comments
  • Ability to resolve cases directly in the app

Depoint

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

smg360

No in-app purchases

None

Depoint

No in-app purchases

Questions

Is smg360 free?
smg360 is free to download, with no in-app purchases.
Is Depoint free?
Depoint is free to download, with no in-app purchases.
Do smg360 or Depoint have ads?
Neither smg360 nor Depoint shows ads.
Which is updated more often, smg360 or Depoint?
smg360 ships an update monthly, and Depoint every 2 months. Most recently, smg360 was updated on September 15, 2026 and Depoint on August 13, 2026.

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