Comparison

smg360 vs Rosnet

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smg360

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Highlights
  • Real-time data access
  • Customer feedback reporting
  • Actionable insights
  • Brand experience improvement
  • Multi-language support
Features
Read full description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

About

Rosnet

This business management solution provides multi-unit restaurants with integrated reporting and food cost control tools. It offers configurable dashboards to track inventory, manage labor, and optimize profits, all managed by the system for minimal user effort.

Highlights
  • Multi-unit restaurant management
  • Configurable reporting dashboards
  • Food cost control
  • Inventory tracking
  • Labor management
  • Profit optimization
Features
Read full description

Rosnet is a multi-unit restaurant management solution designed with your unique business in mind. Rosnet offers unparalleled integration coupled with configurable dashboards allowing you to get your data, how you want it, when you want it. The Rosnet reporting solution offers restaurant operators the ability to see their data, how they want it, when they want it. With robust dashboards and hundreds of configurable metrics operators can keep their finger on the pulse of the business from anywhere. The Rosnet Food Management solution is a one of a kind food cost control tool. Since Rosnet maintains the system you get maximum results with minimal effort and no additional people update prices, recipes, etc. These time consuming tasks are all part of Rosnet’s standard offering. Rosnet Features: -Track Food & Inventory. Gain valuable knowledge to drive down food costs. -Manage Labor. Manage staffing with intelligent scheduling. The right people in the right place at the right time. -Optimize Overall Profits. Experience the full benefit that Rosnet can bring to your bottom line. For help, contact Rosnet Client Services 24-7, 365 days a year at support@rosnet.com

Screenshots

smg3604 screens
Rosnet4 screens

Verdict

The call

smg360 and Rosnet both sit at 3.8 stars, but that hides the real split: 29% of smg360's written reviews are positive against 0% of Rosnet's. smg360 also leads on ratings volume (527 vs 3). Rosnet's advantage is iOS requirement (15.6 vs 17.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.8 for smg360 against 3.7 for Rosnet. That said, the two scores are not equally well evidenced: smg360 has 527 ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 29% of smg360's written reviews are positive against 0% of Rosnet's.

UpkeepUpdate frequency

smg360 ships an update monthly, Rosnet every 6 weeks. The most recent releases landed on September 15, 2026 and August 18, 2026 respectively.

Scorecard3 real differences · 7 level
smg360 versus Rosnet: the parameters behind the verdict, then further details
Parametersmg360Rosnet
PriceFreeFree
Rating3.8 (527 ratings) — better3.7 (3 ratings)
Positive reviews29.4% of reviews — better0.0% of reviews
Number of ratings527 — better3
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size16 MB28 MB
Age rating4+4+
DeveloperService Management Group, Inc. SMGROSnet

Customer experience

smg360

All ratings527 ratings
Positive67.7%
Neutral4.4%
Negative27.9%
Written reviews177 reviews
Positive29.4%
Neutral9.0%
Negative61.6%

Rosnet

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

smg360

Reported bugs

4 issues
  • Comments not loading properly
  • Incorrect or outdated data displayed
  • Constant log-out issues
  • Blank screens and API errors

Requested features

4 requests
  • Customizable date ranges and reporting
  • Push notifications for new feedback
  • Improved organization and filtering of comments
  • Ability to resolve cases directly in the app

Rosnet

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

smg360

No in-app purchases

None

Rosnet

No in-app purchases

Questions

Is smg360 free?
smg360 is free to download, with no in-app purchases.
Is Rosnet free?
Rosnet is free to download, with no in-app purchases.
Which has better reviews, smg360 or Rosnet?
smg360 is rated higher. smg360 averages 3.8 out of 5 from 527 ratings, while Rosnet averages 3.7 from 3 ratings.
Do smg360 or Rosnet have ads?
Neither smg360 nor Rosnet shows ads.
Which is updated more often, smg360 or Rosnet?
smg360 ships an update monthly, and Rosnet every 6 weeks. Most recently, smg360 was updated on September 15, 2026 and Rosnet on August 18, 2026.

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