smg360 vs iPIMM CrewU
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
Read full descriptionHide full description
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
iPIMM CrewU
Read full descriptionHide full description
iPIMM CrewU is a mobile training program to support the quick service restaurant market. The applications allow for restaurant employees to watch training videos and take corresponding quizzes in order to become certified for operational skills. iPIMM CrewU courses include onboarding orientation, food safety, operational checklists, position skills, customer service, workplace safety and more....
Screenshots
Verdict
The clearest difference is update cadence: smg360 at monthly against iPIMM CrewU's every 4 months. iPIMM CrewU's advantage is iOS requirement (9.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smg360 ships an update monthly, iPIMM CrewU every 4 months. The most recent releases landed on October 29, 2026 and October 18, 2026 respectively.
| Parameter | smg360 | iPIMM CrewU |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (531 ratings) — better | — |
| Positive reviews | 29.4% of reviews | — |
| Number of ratings | 531 — better | — |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | Procuro, Inc. |
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
iPIMM CrewU
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
iPIMM CrewU
No in-app purchases
