smg360 vs Workcloud Pinboard
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Workcloud Pinboard
Manage on-site work and tasks from your mobile device. Communicate, assign tasks, and address issues in real-time, improving efficiency for managers and associates. Stay connected to daily work and project updates without needing a computer.
- View and review on-site work
- Assign and manage tasks
- Real-time communication
- Attest completion and compliance
- View prioritized To-Do lists
- Ask questions to project creators
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Unleash your productivity with Zebra Workcloud Task Management —View and review all on-site work from a smart phone or tablet. Stay on the sales floor helping customers and still never miss an important update! Pinboard offers full functionality from wherever a manager or associate is working; they can communicate about work, assign tasks, and address execution challenges in real-time without needing to access a computer. Using Pinboard, on-site and field managers can: • Review upcoming and completed activities • Attest completion and compliance • View real-time reporting and manage by exception Associates can: • Access all touch points of daily work • View prioritized To-Do lists • Ask questions directly to project creators • Execute tasks and update task statuses The mobile-first design of Zebra Workcloud ensures that all solutions are intuitive and easy to use on any device and enables front-line teams to work more efficiently and effectively. Pinboard is intended for users of Zebra Task Management. For help getting started with Pinboard, please contact your Zebra administrator. For more information about Zebra Workcloud, visit us online at: https://www.zebra.com/us/en/software.html
Screenshots
Verdict
The clearest difference is rating: Workcloud Pinboard at 5.0 against smg360's 3.8. Workcloud Pinboard also leads on iOS requirement (12.0 vs 17.0). smg360's advantage is ratings volume (527 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Workcloud Pinboard holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: smg360 has 527 ratings behind it against 3, so its average is the more settled of the two.
smg360 ships an update monthly, Workcloud Pinboard every 6 weeks. The most recent releases landed on September 15, 2026 and September 21, 2026 respectively.
| Parameter | smg360 | Workcloud Pinboard |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 29.4% of reviews | — |
| Number of ratings | 527 — better | 3 |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 16 MB | 68 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | Reflexis Systems Inc |
Customer experience
smg360
Workcloud Pinboard
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
Workcloud Pinboard
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
Workcloud Pinboard
No in-app purchases
Questions
Is smg360 free?
Is Workcloud Pinboard free?
Which has better reviews, smg360 or Workcloud Pinboard?
Do smg360 or Workcloud Pinboard have ads?
Which is updated more often, smg360 or Workcloud Pinboard?
Other comparisons
