smg360 vs eMaintain App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smg360
Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.
- Real-time data access
- Customer feedback reporting
- Actionable insights
- Brand experience improvement
- Multi-language support
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For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
eMaintain App
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EMAINTAIN is a facilities management app designed to support daily operations across cleaning, maintenance, fire & safety, and security services. It helps teams streamline tasks, improve efficiency, and maintain safe, reliable service delivery across a variety of environments.
Screenshots
Verdict
The clearest difference is update cadence: eMaintain App at fortnightly against smg360's monthly. eMaintain App also leads on iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smg360 ships an update monthly, eMaintain App fortnightly. The most recent releases landed on September 15, 2026 and September 14, 2026 respectively.
| Parameter | smg360 | eMaintain App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (527 ratings) — better | — |
| Positive reviews | 29.4% of reviews | — |
| Number of ratings | 527 — better | — |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 16 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Service Management Group, Inc. SMG | SAVITRIYA TECHNOLOGIES PRIVATE LIMITED |
Bugs and requests
smg360
Reported bugs
4 issues- Comments not loading properly
- Incorrect or outdated data displayed
- Constant log-out issues
- Blank screens and API errors
Requested features
4 requests- Customizable date ranges and reporting
- Push notifications for new feedback
- Improved organization and filtering of comments
- Ability to resolve cases directly in the app
eMaintain App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
smg360
No in-app purchases
eMaintain App
No in-app purchases







