Epson Printer Finder vs HP Support Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epson Printer Finder
Easily access the setup page for your network-connected Epson printers. Make essential setting changes for services like AirPrint and ensure your printer has the latest firmware. This utility helps manage your printer's network configuration.
- Access network printer setup page
- Configure AirPrint settings
- Update printer firmware
- Search for wireless networks
- Manage network printer configurations
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This software opens the Setup page for network connected printers. You can then make setting changes for services such as AirPrint. Before starting setup, update the printer's firmware to the latest version. Amazon Alexa is now available on Epson Connect. Supported printers：Epson Printer that supports AirPrint. Visit the following website to check the license agreement regarding the use of this application. https://support.epson.net/terms/ijp/swinfo.php?id=7110 To use Printer Finder with a Wi-Fi connection, you must allow the app to use your device's location services. This allows Printer Finder to search for wireless networks; your location data is not collected.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
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Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Screenshots
Verdict
The clearest difference is review sentiment: Epson Printer Finder at 27% against HP Support Assistant's 6%. Epson Printer Finder also leads on rating (2.5 vs 2.2). HP Support Assistant's advantage is ratings volume (237 vs 66). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Epson Printer Finder holds the better App Store score, 2.5 against 2.2. Both are backed by a comparable volume of ratings — 66 and 237 respectively. Written reviews point the same way: 27% of Epson Printer Finder's written reviews are positive against 6% of HP Support Assistant's.
Epson Printer Finder ships an update every 6 months, HP Support Assistant every 4 months. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.
| Parameter | Epson Printer Finder | HP Support Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (66 ratings) — better | 2.2 (237 ratings) |
| Positive reviews | 27.1% of reviews — better | 6.1% of reviews |
| Number of ratings | 66 | 237 — better |
| Update frequency | Every 6 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 12 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Seiko Epson Corporation | HP Inc. |
Customer experience
Epson Printer Finder
HP Support Assistant
User reviews
Epson Printer Finder
From 66 App Store ratingsWhat we love
- 👍 Worked perfectly
- 🚀 Quick and easy setup
- 💡 Useful for finding printer details
Room to improve
- 🐛 App crashes or freezes
- 🔍 Unable to find or connect to printer
- 🚫 Useless, doesn't do anything
- ⚠️ Compatibility issues with newer iOS versions
HP Support Assistant
From 237 App Store ratingsWhat we love
- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes
Room to improve
- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number
Bugs and requests
Epson Printer Finder
Reported bugs
2 issues- Printer not detected even when on same network
- App only opens printer status page, no printing options
Requested features
3 requests- Add option to manually enter printer IP address
- Improve printer discovery and connection process
- Integrate with AirPrint for direct printing
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
In-app purchases
Epson Printer Finder
No in-app purchases
HP Support Assistant
No in-app purchases
Questions
Is Epson Printer Finder free?
Is HP Support Assistant free?
Which has better reviews, Epson Printer Finder or HP Support Assistant?
Do Epson Printer Finder or HP Support Assistant have ads?
Which is updated more often, Epson Printer Finder or HP Support Assistant?
Other comparisons
