ScanSnap Connect Application vs Ooma Setup
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ScanSnap Connect Application
This mobile app allows you to easily receive and view PDF/JPEG images scanned with a ScanSnap personal document scanner. It supports offline viewing and integrates with other apps for sharing and printing.
- Receive and view scanned PDF/JPEG images
- Automatic image correction (deskew, blank page removal)
- Offline image viewing
- Share images via Mail, Print, Photos
- Seamless integration with iOS devices
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[New App] New mobile scanning app ScanSnap Home is now available. Try out the improved operability and usability of ScanSnap Home! *ScanSnap Home can be used with iX1600/iX1500/iX1300/iX100. [About ScanSnap Connect Application] This application easily allows your iPad, iPhone or iPod touch to handle images scanned with the personal document scanner “ScanSnap”. [What you need] To use ScanSnap Connect Application, you need to have Wi-Fi connection (via direct connection or your router) and the following devices. ・Wi-Fi-supported ScanSnap Computer may be required for initial setup. ・iPad / iPhone / iPod touch series [Main features of ScanSnap Connect Application] -Receive and view PDF/JPEG images scanned with ScanSnap in a seamless manner. -Receive ready-to-use files already corrected with various features (automatic paper size detection/auto color detection/blank page removal/deskew). -View images offline. -Use images in "Mail", "Print", "Photos" or an application that supports PDF/JPEG on your iPad, iPhone or iPod touch. [How to use ScanSnap Connect Application] -For details how to set up / use this application, select the [i] icon at lower left corner of the screen after you start up the application, then refer to [Help]. -For details about using ScanSnap, refer to the Basic Operation Guide, Advanced Operation Guide or Help bundled with ScanSnap.
Ooma Setup
This utility app helps Ooma customers activate new devices like Telo and Telo 4G. It also allows for reconfiguring existing Telo Air 2 devices and checking the status of Telo and LTE adapters. Note that this app is for setup and configuration only, not for making calls.
- Activate new Telo
- Activate Phone Genie
- Activate Telo 4G
- Reconfigure Telo Air 2
- Check Telo status
- Check LTE Adapter status
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Ooma Setup app allows Ooma customers to quickly: -activate a new Telo -activate MyPhone, Phone Genie or (coming soon) StarDial -reconfigure an existing Telo Air 2 -check the status of your Telo and LTE Adapter More changes and improvements are coming soon. Please email mobile-feedback@ooma.com if you have suggestions or ideas on how to make this app better. P.S. You can't make calls with Ooma Setup app. Please download the Ooma Home Phone or Ooma Office apps for calling purposes.
Screenshots
Verdict
The clearest difference is rating: Ooma Setup at 4.9 against ScanSnap Connect Application's 2.4. Ooma Setup also leads on ratings volume (1.9K vs 108) and update cadence (every 2 months vs every 5 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Setup holds the better App Store score, 4.9 against 2.4. That said, the two scores are not equally well evidenced: Ooma Setup has 1.9K ratings behind it against 108, so its average is the more settled of the two. Written reviews point the same way: 24% of ScanSnap Connect Application's written reviews are positive against 31% of Ooma Setup's.
ScanSnap Connect Application ships an update every 5 months, Ooma Setup every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | ScanSnap Connect Application | Ooma Setup |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (108 ratings) | 4.9 (1.9K ratings) — better |
| Positive reviews | 23.8% of reviews | 31.5% of reviews — better |
| Number of ratings | 108 | 1.9K — better |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 211 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | PFU LIMITED | Ooma Inc. |
Customer experience
ScanSnap Connect Application
Ooma Setup
User reviews
ScanSnap Connect Application
From 108 App Store ratingsWhat we love
- 👍 Works with iX500 via WiFi
- ☁️ Scan to cloud drive
- 🚀 Efficient scanning process
- ✅ Connects without a hitch
- 👍 Good app for disabilities
Room to improve
- 🐛 ScanSnap Home app not supported for iX500
- 🐛 Google Drive upload broken
- 🐛 App disconnects frequently
- 🐛 Scanner completely useless
- 🐛 Worthless apps
Ooma Setup
From 1.9K App Store ratingsWhat we love
- 🚀 Easy setup
- 👍 Well-documented instructions
- 🚀 Smooth setup process
Room to improve
- 🐛 Activation issues
- 🐛 Connectivity problems
- 🔒 Unauthorized account changes
- 🐛 Functionality loss
- 🐛 Unreliable performance
Bugs and requests
ScanSnap Connect Application
Reported bugs
140 issues- ScanSnap Home app does not support iX500
- Google Drive upload is broken
- App disconnects
- Scanner completely useless
- App refuses to stay open
Show 135 moreShow fewer
- App won't stay open
- Lost a lot of family photos
- App stopped working
- Cannot open app
- App stuck in loading mode
- Latest software update does not work
- App crashes every time
- Communication error
- App crashes upon opening
- Sync to OneDrive crashes
- OneDrive sync broken
- App crashes when attempting to upload to OneDrive
- ScanSnap crashes every time it is launched
- Connection trouble with iOS 11
- App repeatedly loses scanner connectivity
- Cannot connect to iPhone 6
- Connection to scanner keeps dropping
- App crashes frequently
- Connection problems
- Glitch in the app
- Wi-Fi switch turned off
- App crashes immediately upon attempting to trash a secondary page
- UI is abhorrent
- App is fugly
- Scanner name no longer appears in setup options
- App does not support iPhone XS Max screen size
- New version prevents scanning to mobile on iX500
- Misleading instructions do not work
- App doesn't take advantage of iPhone 6 screens
- App looks old
- Cloud syncing options are limited
- Evernote integration is clunky
- App crashes immediately upon opening
- Cannot sync to OneDrive
- No support for iX500
- Discontinued support for iX500
- iOS 14 seems to have broken the mobile app
- App crashes with Onedrive connect
- App will not complete OneDrive connection
- Longer documents jam
- Cannot connect to iPad Pro via direct USB
- Mobile connection never works
- Scanned documents won't open, select, delete
- App won't connect to wireless devices
- App crashes when opened
- App won't open
- Syncing issues with Dropbox
- App doesn't support iCloud Drive
- App doesn't support Google Drive
- App doesn't support Dropbox
- App doesn't support OneDrive
- App doesn't support Box
- App doesn't support Evernote
- App doesn't support iCloud
- App doesn't support Google Cloud
- App doesn't support Microsoft OneDrive
- App doesn't support GDrive
- App doesn't support Dropbox
- App doesn't support Files app
- App doesn't support Siri Shortcuts
- App doesn't support drag and drop
- App doesn't support batch output
- App doesn't support OCR
- App doesn't support searchable PDF
- App doesn't support scanning paper facing up
- App doesn't support carrier page
- App doesn't support multiple scanning profiles
- App doesn't support iPhone XS Max screen size
- App doesn't support iPad version
- App doesn't support iCloud Drive
- App doesn't support Siri Shortcuts
- App doesn't support 3rd party devs
- App doesn't support select all
- App doesn't support send via AirDrop
- App doesn't support folders
- App doesn't support iOS 11 drag and drop
- App doesn't support ScanSnap Sync
- App doesn't support OneDrive sync
- App doesn't support Google Drive sync
- App doesn't support Dropbox sync
- App doesn't support Box sync
- App doesn't support Evernote sync
- App doesn't support iCloud sync
- App doesn't support Google Cloud sync
- App doesn't support Microsoft OneDrive sync
- App doesn't support GDrive sync
- App doesn't support Dropbox sync
- App doesn't support Files app sync
- App doesn't support Siri Shortcuts sync
- App doesn't support drag and drop sync
- App doesn't support batch output sync
- App doesn't support OCR sync
- App doesn't support searchable PDF sync
- App doesn't support scanning paper facing up sync
- App doesn't support carrier page sync
- App doesn't support multiple scanning profiles sync
- App doesn't support iPhone XS Max screen size sync
- App doesn't support iPad version sync
- App doesn't support iCloud Drive sync
- App doesn't support Siri Shortcuts sync
- App doesn't support 3rd party devs sync
- App doesn't support select all sync
- App doesn't support send via AirDrop sync
- App doesn't support folders sync
- App doesn't support iOS 11 drag and drop sync
- App doesn't support ScanSnap Sync sync
- App doesn't support OneDrive sync sync
- App doesn't support Google Drive sync sync
- App doesn't support Dropbox sync sync
- App doesn't support Box sync sync
- App doesn't support Evernote sync sync
- App doesn't support iCloud sync sync
- App doesn't support Google Cloud sync sync
- App doesn't support Microsoft OneDrive sync sync
- App doesn't support GDrive sync sync
- App doesn't support Dropbox sync sync
- App doesn't support Files app sync sync
- App doesn't support Siri Shortcuts sync sync
- App doesn't support drag and drop sync sync
- App doesn't support batch output sync sync
- App doesn't support OCR sync sync
- App doesn't support searchable PDF sync sync
- App doesn't support scanning paper facing up sync sync
- App doesn't support carrier page sync sync
- App doesn't support multiple scanning profiles sync sync
- App doesn't support iPhone XS Max screen size sync sync
- App doesn't support iPad version sync sync
- App doesn't support iCloud Drive sync sync
- App doesn't support Siri Shortcuts sync sync
- App doesn't support 3rd party devs sync sync
- App doesn't support select all sync sync
- App doesn't support send via AirDrop sync sync
- App doesn't support folders sync sync
- App doesn't support iOS 11 drag and drop sync sync
- App doesn't support ScanSnap Sync sync sync
Requested features
26 requests- Add “select all” feature
- Add “select all” and send via AirDrop
- Add folders for organization
- Support for iCloud Drive
- Support for iPhone XS Max screen size
Show 21 moreShow fewer
- Ability to save multiple scanning profiles
- Siri Shortcuts support
- Allow 3rd party devs to scan
- Add function to scan paper facing up
- Scan PDF in searchable format from iPhone app
- Add OCR option
- Prompt for file name after scanning
- Support for carrier page
- Remember preferred upload selections
- Bulk export documents via email
- Box integration support
- Evernote Edition scanner support
- Support for iPhone 6/6s screens
- Support for iOS 8/9
- Visual overhaul
- Sync SnapScan DB & iPhone/iPad
- Twain interface for S1500
- Not require password
- Select scan profile from device
- Implement iOS 11 drag and drop
- ScanSnap Sync support for Files app
Ooma Setup
Reported bugs
3 issues- Unable to accept terms and conditions
- App not recognizing new LTE adapter
- Bluetooth connectivity issues
Requested features
2 requests- Ability to configure for hidden networks
- Improved app functionality for existing customers
In-app purchases
ScanSnap Connect Application
No in-app purchases
Ooma Setup
No in-app purchases
Questions
Is ScanSnap Connect Application free?
Is Ooma Setup free?
Which has better reviews, ScanSnap Connect Application or Ooma Setup?
Do ScanSnap Connect Application or Ooma Setup have ads?
Which is updated more often, ScanSnap Connect Application or Ooma Setup?
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