Total Connect Comfort vs EliteCloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Total Connect Comfort
Remotely monitor and control your home's heating and cooling system from anywhere. Adjust schedules, set temperatures, and receive alerts for your connected thermostats. Offers weather forecasts and multi-location management.
- Remote temperature control
- Schedule management
- System settings adjustment
- Humidifier/dehumidifier control
- 5-day weather forecast
- Thermostat alerts
- Multi-thermostat access
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The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. With the Total Connect Comfort app users can: - View and change the schedule (for thermostats that support this feature) - View and change heating and cooling system settings - View and set the indoor temperature - View and change system fan (for thermostats that support this feature) - View and change humidifier and dehumidifier settings (for thermostats that support this feature) - View 5-Day weather forecast - View outdoor temperature and humidity (when used with an outdoor sensor) - Access multiple smart thermostats - Access multiple locations if more than one system is registered - View thermostat alerts such as high or low temperature - Use the Demo Mode before purchasing a thermostat - Automatically upgrade to new features once they become available Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.
EliteCloud
Remotely manage your EliteControl security system from your smartphone. Arm or disarm alarms, control gates, doors, and lights. Receive instant, customizable notifications for various events, ensuring peace of mind whether you're home or away.
- Arm/Disarm security system
- Control doors, gates, and lights
- Receive push notifications
- Monitor system status and history
- Manage users and sites
- Bank-level encrypted connection
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EliteCloud connects your smartphone to any EliteControl security system from almost anywhere. Arm/Disarm your alarm, control garage doors, gates, lights & more. Receive notifications directly to your smartphone should anything happen when you are at home or away. Notifications are customisable and include alarms, power failure, battery failure, panic, fire, medical and tamper alarms. App Features • Arm/Disarm • Door, Gate & Lighting Control • Push Notifications • Monitoring • Fire • System History • System Status • User Management • Bank Level Encrypted Connection • Up to 100 Users • Control Up to 100 sites • Regular Updates Hardware Required for EliteCloud Smartphone App • ESL-2, ESL, V9 or Runner alarm system • ESL-2 IoT or IoT-MODULE with internet connection • new ECi For more information regarding compatibility & supported products, please contact your preferred security installer.
Screenshots
Verdict
The clearest difference is ratings volume: Total Connect Comfort at 76K against EliteCloud's 9. EliteCloud's advantage is update cadence (every 5 weeks vs every 6 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.3 for Total Connect Comfort against 4.4 for EliteCloud. That said, the two scores are not equally well evidenced: Total Connect Comfort has 76K ratings behind it against 9, so its average is the more settled of the two. Written reviews are what separate them: 28% of Total Connect Comfort's written reviews are positive against 33% of EliteCloud's.
Total Connect Comfort ships an update every 6 months, EliteCloud every 5 weeks. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.
| Parameter | Total Connect Comfort | EliteCloud |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (76K ratings) | 4.4 (9 ratings) — better |
| Positive reviews | 28.2% of reviews | 32.7% of reviews — better |
| Number of ratings | 76K — better | 9 |
| Update frequency | Every 6 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 14.0 — better | 15 |
| Further details — not scored | ||
| Size | 19 MB | 134 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | Arrowhead Alarm Products |
Customer experience
Total Connect Comfort
EliteCloud
User reviews
Total Connect Comfort
From 76K App Store ratingsWhat we love
- 🚀 Remote control
- 🔒 Reliable connectivity
- 👍 Easy to use
- 👍 Convenient scheduling
- 👍 Useful reports
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable temperature readings
- 🐛 Inconsistent app performance
- 🔋 Frequent power cycling
- 👎 Limited customization options
EliteCloud
From 9 App Store ratingsWhat we love
- 👍 User friendly and easy to use
- 👍 Great system, very pleased
- 👍 Good value, stable and consistent
- 👍 Nice upgrade, great app
- 👍 Works well, solid and easy
Room to improve
- 🐛 Fails to connect often
- 🐛 Unreliable connection
- 🐛 Regularly disconnects
- 🐛 Slow to connect
- 🐛 "Unhealthy Connection" errors
Bugs and requests
Total Connect Comfort
Reported bugs
4 issues- Thermostat not responding to app commands
- Incorrect time zone settings
- Frequent disconnections from WiFi
- Thermostat resetting to default settings
Requested features
5 requests- Ability to set temperature deadband
- Runtime data and energy usage tracking
- Geofencing and automatic mode switching
- More flexible scheduling options
- Push notifications for temperature changes
EliteCloud
Reported bugs
89 issues- 🐛 Fails to connect
- 🐛 "Unhealthy Connection" errors
- 🐛 Regularly disconnects
- 🐛 App crashes
- 🐛 Stops communicating with keypad
Show 84 moreShow fewer
- 🐛 Locked out of app
- 🐛 Does not work with multiple iPhones
- 🐛 Recent update shut down app
- 🐛 "Failure to connect" consistently
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Server offline" errors
- 🐛 "Disconnected from server"
- 🐛 "Trouble" light with "Line"
- 🐛 "App keyboard not working"
- 🐛 "Unable to type or scan code correctly"
- 🐛 "Bad alarm" goes off for no reason
- 🐛 Offline alerts when no internet issue
- 🐛 Constant problems, keeps disconnecting
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Server communication errors"
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
- 🐛 Brief blue tick for executed actions, easy to miss
- 🐛 Struggles to connect despite strong wifi
- 🐛 App fails to connect, then works when active, fails again after screen lock
- 🐛 Cannot connect since iOS 17
- 🐛 Reboots needed for keypad beeping
- 🐛 Lost connection
- 🐛 Issues with multiple sites
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Failure to connect" 99.99% of the time
- 🐛 "Unhealthy Connection" yet works when connected
- 🐛 "Failure to connect" 100% of the time since iOS 17
- 🐛 "Server offline" more times than can count
- 🐛 "Disconnected from server" constantly
- 🐛 "Unreliable" makes me re-login a lot
- 🐛 UI glitching, wouldn't disarm
- 🐛 "Poor app" regularly crashing
- 🐛 "Fail to connect often"
- 🐛 "Cannot connect at all"
- 🐛 "Connection is still connection"
- 🐛 "App doesn’t work"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" continuously logs out
- 🐛 "Internet Connection" for 15 days app could not connect
- 🐛 "Time wasters" server offline
- 🐛 "Scam company" no support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Basic functionality works, but lacks practical features"
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Locked out of app" after cancelling subscription
- 🐛 "Minor bugs fixed?" recent update shut down app
- 🐛 "Still not working properly" fails to connect
- 🐛 "Disappointed" will not work with two iPhones
- 🐛 "Unreliable" app crashed
- 🐛 "Slow" very slow to connect
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Warning! Scam company" do not support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Not good!" terrible app
- 🐛 "Fails to Connect" since iOS 17
- 🐛 "Constant problems" keeps disconnecting
- 🐛 "Routinely won't connect"
- 🐛 "Cloud reliability" not reliable
- 🐛 "I can’t open the app"
- 🐛 "Online" drops in and out
- 🐛 "Time wasters" server offline
- 🐛 "Network issues" disconnected from server
- 🐛 "Issues with adding alarm" keyboard not working
- 🐛 "Needs for programming options" trouble light
- 🐛 "Unreliable" makes me re-login
- 🐛 "Poor app" crashing
- 🐛 "Fail to connect often"
- 🐛 "Almost Perfect!" needs panic button
- 🐛 "To many server communication errors"
- 🐛 "Internet Connection" could not connect
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
Requested features
8 requests- 💡 Per-mode notifications
- 💡 Geofencing automation for arming/disarming
- 💡 Sensor history logs
- 💡 Show garage door open/closed status
- 💡 Panic button option in the app
Show 3 moreShow fewer
- 💡 Ability to activate Face ID
- 💡 Schedule arming/disarming times remotely
- 💡 More programming options in the app
In-app purchases
Total Connect Comfort
No in-app purchases
EliteCloud
No in-app purchases
Questions
Is Total Connect Comfort free?
Is EliteCloud free?
Which has better reviews, Total Connect Comfort or EliteCloud?
Do Total Connect Comfort or EliteCloud have ads?
Which is updated more often, Total Connect Comfort or EliteCloud?
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