CTBI Mobile vs CNB Mobile Bank
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CTBI Mobile
Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.
- Check account balances
- Search recent transactions
- Transfer cash between accounts
- Pay bills
- View latest account balance
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Start banking wherever you are with CTBI Mobile! Available to all CTBI Mobile online banking customers CTBI Mobile allows you to check balances, make transfers, and pay bills. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Pay Bills - Easily pay a one time bill payment
CNB Mobile Bank
Manage your finances on the go with a streamlined mobile banking experience. Customize your dashboard, deposit checks, send money, and monitor account activity with enhanced speed and security features.
- Customizable dashboard
- Mobile check deposit
- Send money with Zelle®
- Bill Pay
- Card management
- Account alerts
- Message support staff
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App Store Description Enjoy a better mobile banking experience with City National Bank. Our new mobile application offers enhanced speed and customization options that cater to on-the-go needs. Easily manage your finances from your fingertips using the following features: • Customizable dashboard - organize services and see what’s important to you such as transfers, mobile deposits, card management and more • Organize transactions by adding notes or attach a photo of receipts and checks. • Easily deposit checks with mobile deposit • Quickly and safely send money to friends, family or someone you trust with Zelle® • Set up alerts to monitor activity and account balances • Make payments to a company or individual with Bill Pay • Transfer money between your City accounts; or to another institution • View and save monthly account statements • Freeze or block your debit card with Card Management • Correspond with support staff with our Message tool • Locate branches and ATMs near you Securing your account is easy, you’ll be prompted to create a 4-digit passcode as an added layer of security. Fingerprint and Facial Recognition is available on supported devices.
Screenshots
Verdict
The clearest difference is update cadence: CNB Mobile Bank at monthly against CTBI Mobile's every 9 months. CNB Mobile Bank also leads on review sentiment (70% vs 60%). CTBI Mobile's advantage is iOS requirement (11.0 vs 18.4). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for CTBI Mobile against 4.8 for CNB Mobile Bank. Both are backed by a comparable volume of ratings — 14K and 28K respectively. Written reviews are what separate them: 60% of CTBI Mobile's written reviews are positive against 70% of CNB Mobile Bank's.
CTBI Mobile ships an update every 9 months, CNB Mobile Bank monthly. Both last shipped on November 11, 2026.
| Parameter | CTBI Mobile | CNB Mobile Bank |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (14K ratings) — better | 4.8 (28K ratings) |
| Positive reviews | 59.7% of reviews | 69.9% of reviews — better |
| Number of ratings | 14K | 28K — better |
| Update frequency | Every 9 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 18.4 |
| Further details — not scored | ||
| Size | 93 MB | 197 MB |
| Age rating | 4+ | 12+ |
| Developer | Community Trust Bank | City Holding Company |
Customer experience
CTBI Mobile
CNB Mobile Bank
User reviews
CTBI Mobile
From 14K App Store ratingsWhat we love
- 🚀 Great customer service
- 👍 Convenient and reliable
- 👍 Easy to use
- 👍 Excellent app
- 👍 Love the app
Room to improve
- 🐛 Buggy and annoying
- 🐛 Security issues
- 🐛 Face ID/Touch ID issues
- 🐛 App frequently doesn't work
- 🐛 Clunky and unreliable
CNB Mobile Bank
From 28K App Store ratingsWhat we love
- 👍 Amazing staff
- 🚀 Ease of use
- 🚀 User friendly
- 👍 Excellent service
- 👍 Great app
Room to improve
- 🐛 Latest update requires replacing iPhone
- 🔒 Two-step verification required
- 🐛 Balance not accurate
- 🐛 Bill pay issues
- 🐛 Pending transactions issues
Bugs and requests
CTBI Mobile
Reported bugs
3 issues- Login issues, frequent password resets
- App crashes, freezes, or won't load
- Inconsistent performance across devices
Requested features
3 requests- Improve remote check deposit
- Add running balance after each transaction
- Increase mobile deposit limit
CNB Mobile Bank
Reported bugs
4 issues- Balance not accurate
- Pending transactions issues
- Login issues
- App not loading correctly
Requested features
4 requests- Daily text balance updates
- Quick view balance option
- Ability to activate debit card in app
- Venmo integration
In-app purchases
CTBI Mobile
No in-app purchases
CNB Mobile Bank
No in-app purchases
Questions
Is CTBI Mobile free?
Is CNB Mobile Bank free?
Which has better reviews, CTBI Mobile or CNB Mobile Bank?
Do CTBI Mobile or CNB Mobile Bank have ads?
Which is updated more often, CTBI Mobile or CNB Mobile Bank?
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