Comparison

CTBI Mobile vs CNB Mobile Bank

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CTBI Mobile

Manage your finances on the go with this mobile banking application. Check account balances, view recent transactions, transfer funds between accounts, and pay bills conveniently from your device.

Highlights
  • Check account balances
  • Search recent transactions
  • Transfer cash between accounts
  • Pay bills
  • View latest account balance
Features
Read full description

Start banking wherever you are with CTBI Mobile! Available to all CTBI Mobile online banking customers CTBI Mobile allows you to check balances, make transfers, and pay bills. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Pay Bills - Easily pay a one time bill payment

About

CNB Mobile Bank

Manage your finances on the go with a streamlined mobile banking experience. Customize your dashboard, deposit checks, send money, and monitor account activity with enhanced speed and security features.

Highlights
  • Customizable dashboard
  • Mobile check deposit
  • Send money with Zelle®
  • Bill Pay
  • Card management
  • Account alerts
  • Message support staff
Features
Read full description

App Store Description Enjoy a better mobile banking experience with City National Bank. Our new mobile application offers enhanced speed and customization options that cater to on-the-go needs. Easily manage your finances from your fingertips using the following features: • Customizable dashboard - organize services and see what’s important to you such as transfers, mobile deposits, card management and more • Organize transactions by adding notes or attach a photo of receipts and checks. • Easily deposit checks with mobile deposit • Quickly and safely send money to friends, family or someone you trust with Zelle® • Set up alerts to monitor activity and account balances • Make payments to a company or individual with Bill Pay • Transfer money between your City accounts; or to another institution • View and save monthly account statements • Freeze or block your debit card with Card Management • Correspond with support staff with our Message tool • Locate branches and ATMs near you Securing your account is easy, you’ll be prompted to create a 4-digit passcode as an added layer of security. Fingerprint and Facial Recognition is available on supported devices.

Screenshots

CTBI Mobile4 screens
CNB Mobile Bank4 screens

Verdict

The call

The clearest difference is update cadence: CNB Mobile Bank at monthly against CTBI Mobile's every 9 months. CNB Mobile Bank also leads on review sentiment (70% vs 60%). CTBI Mobile's advantage is iOS requirement (11.0 vs 18.4). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for CTBI Mobile against 4.8 for CNB Mobile Bank. Both are backed by a comparable volume of ratings — 14K and 28K respectively. Written reviews are what separate them: 60% of CTBI Mobile's written reviews are positive against 70% of CNB Mobile Bank's.

UpkeepUpdate frequency

CTBI Mobile ships an update every 9 months, CNB Mobile Bank monthly. Both last shipped on November 11, 2026.

Scorecard3 real differences · 7 level
CTBI Mobile versus CNB Mobile Bank: the parameters behind the verdict, then further details
ParameterCTBI MobileCNB Mobile Bank
PriceFreeFree
Rating4.9 (14K ratings) — better4.8 (28K ratings)
Positive reviews59.7% of reviews69.9% of reviews — better
Number of ratings14K28K — better
Update frequencyEvery 9 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better18.4
Further details — not scored
Size93 MB197 MB
Age rating4+12+
DeveloperCommunity Trust BankCity Holding Company

Customer experience

CTBI Mobile

All ratings11,865 ratings
Positive96.8%
Neutral1.5%
Negative1.7%
Written reviews129 reviews
Positive59.7%
Neutral5.4%
Negative34.9%

CNB Mobile Bank

All ratings27,814 ratings
Positive96.6%
Neutral1.7%
Negative1.8%
Written reviews163 reviews
Positive69.9%
Neutral6.1%
Negative23.9%

User reviews

CTBI Mobile

From 14K App Store ratings

What we love

  • 🚀 Great customer service
  • 👍 Convenient and reliable
  • 👍 Easy to use
  • 👍 Excellent app
  • 👍 Love the app

Room to improve

  • 🐛 Buggy and annoying
  • 🐛 Security issues
  • 🐛 Face ID/Touch ID issues
  • 🐛 App frequently doesn't work
  • 🐛 Clunky and unreliable

CNB Mobile Bank

From 28K App Store ratings

What we love

  • 👍 Amazing staff
  • 🚀 Ease of use
  • 🚀 User friendly
  • 👍 Excellent service
  • 👍 Great app

Room to improve

  • 🐛 Latest update requires replacing iPhone
  • 🔒 Two-step verification required
  • 🐛 Balance not accurate
  • 🐛 Bill pay issues
  • 🐛 Pending transactions issues

Bugs and requests

CTBI Mobile

Reported bugs

3 issues
  • Login issues, frequent password resets
  • App crashes, freezes, or won't load
  • Inconsistent performance across devices

Requested features

3 requests
  • Improve remote check deposit
  • Add running balance after each transaction
  • Increase mobile deposit limit

CNB Mobile Bank

Reported bugs

4 issues
  • Balance not accurate
  • Pending transactions issues
  • Login issues
  • App not loading correctly

Requested features

4 requests
  • Daily text balance updates
  • Quick view balance option
  • Ability to activate debit card in app
  • Venmo integration

In-app purchases

None

CTBI Mobile

No in-app purchases

None

CNB Mobile Bank

No in-app purchases

Questions

Is CTBI Mobile free?
CTBI Mobile is free to download, with no in-app purchases.
Is CNB Mobile Bank free?
CNB Mobile Bank is free to download, with no in-app purchases.
Which has better reviews, CTBI Mobile or CNB Mobile Bank?
CTBI Mobile is rated higher. CTBI Mobile averages 4.9 out of 5 from 14K ratings, while CNB Mobile Bank averages 4.8 from 28K ratings.
Do CTBI Mobile or CNB Mobile Bank have ads?
Neither CTBI Mobile nor CNB Mobile Bank shows ads.
Which is updated more often, CTBI Mobile or CNB Mobile Bank?
CTBI Mobile ships an update every 9 months, and CNB Mobile Bank monthly. Most recently, CTBI Mobile was updated on November 11, 2026 and CNB Mobile Bank on November 11, 2026.

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