Comparison

Equitable EZClaim Mobile vs iA Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Equitable EZClaim Mobile

Submit group benefits claims quickly and easily from your mobile device. Securely sign in, fill out an interactive form, and upload a photo of your receipt for faster reimbursements. Access your claims history and benefit details anytime.

Highlights
  • Submit claims from iOS device
  • Interactive claim forms
  • Photo receipt submission
  • Check claim status and history
  • View and email benefit cards
  • Access benefit coverage details
  • Biometric sign-in support
Features
Read full description

The Equitable EZClaim app allows Equitable Life group benefits plan members to get faster refunds by submitting claims from their iOS device. Simply sign-in to your Equitable account, complete the interactive form, take a picture of your receipt and submit. It’s that EZ! Features Simple claims process - Walks you through the claims process and prompts you for the info needed to submit your claim - Works for any health or dental claim, even if a portion comes from your plan and the rest is paid through your Health Care Spending Account (HCSA) - Submitting your receipt is as simple as taking a picture Secure access - Your information is protected with SSL technology - Includes support for biometric sign-in, including fingerprint and face authentication Information at your fingertips - Check the status of recent claims and review your claims history - View, save and email your benefits cards - View your benefit coverage including benefit period and balance remaining, coverage maximums, deductibles and reimbursement levels - Access your Explanation of Benefits (EOB) statements

About

iA Mobile

Manage your group insurance benefits and monitor your retirement savings and investments. Submit claims, track reimbursements, check drug coverage, and view investment performance. Access your financial information anytime, anywhere.

Highlights
  • Submit insurance claims securely
  • Track claims and reimbursements
  • Check prescription drug coverage
  • Monitor retirement savings and investments
  • View investment performance
  • Make voluntary contributions
  • Use smartphone as insurance card
Features
Read full description

iA Mobile makes it easy for you focus on your goals by always having your information at your fingertips! Take advantage of your group insurance benefits and monitor your retirement savings and investments at iA Financial Group. With iA Mobile, you can: GROUP INSURANCE - Submit your claims securely - Send photos of your receipts, if required - Track your claims - Use your health spending account to reimburse the unpaid portion of a claim - Check the eligibility of healthcare providers - Check your prescription drug coverage - Estimate the amount you will be reimbursed for your prescription drugs - Find pharmacies that offer the prescription drug you are looking for and compare prices* - Use your smartphone as a group insurance card - Obtain proof of travel insurance** - Produce the list of expenses for your income tax return The functionalities in iA Mobile vary based on the plan chosen by your employer. ** WebRx users outside Quebec can view the price of the medication they are searching for in each pharmacy found. In Quebec, WebRx does not provide prices per pharmacy; instead it provides an average provincial price for each drug being searched. ** Obtain proof of travel insurance if your group insurance plan covers emergency medical care received outside of Canada GROUP SAVINGS AND RETIREMENT - See how much you have saved to date - Track your progress toward your retirement goal - See the return on your investments - Make voluntary contributions to your group RRSP, group TFSA or VRSP - See your transaction history - Make sure that your investment asset mix still matches your investor profile - Designate or change your beneficiaries INDIVIDUAL SAVINGS AND RETIREMENT - View your investment balance - See your personal rates of return for each contract - Consult your electronic documents You must be registered for My Client Space to take full advantage of iA Mobile. To learn more about iA Mobile, go to ia.ca/iamobile.

Screenshots

Equitable EZClaim Mobile4 screens
iA Mobile4 screens

Verdict

The call

The clearest difference is rating: iA Mobile at 4.7 against Equitable EZClaim Mobile's 3.5. iA Mobile also leads on ratings volume (273 vs 18) and update cadence (every 2 weeks vs monthly). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

iA Mobile holds the better App Store score, 4.7 against 3.5. That said, the two scores are not equally well evidenced: iA Mobile has 273 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 26% of Equitable EZClaim Mobile's written reviews are positive against 34% of iA Mobile's.

UpkeepUpdate frequency

Equitable EZClaim Mobile ships an update monthly, iA Mobile every 2 weeks. Both last shipped on November 1, 2026.

Scorecard3 real differences · 7 level
Equitable EZClaim Mobile versus iA Mobile: the parameters behind the verdict, then further details
ParameterEquitable EZClaim MobileiA Mobile
PriceFreeFree
Rating3.5 (18 ratings)4.7 (273 ratings) — better
Positive reviews25.7% of reviews33.6% of reviews — better
Number of ratings18273 — better
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.012.2 — better
Further details — not scored
Size95 MB263 MB
Age rating4+4+
DeveloperEquitable Life of CanadaIndustrielle Alliance, Assurance et services financiers inc.

Customer experience

Equitable EZClaim Mobile

All ratings18 ratings
Positive66.7%
Neutral5.6%
Negative27.8%
Written reviews167 reviews
Positive25.7%
Neutral18.0%
Negative56.3%

iA Mobile

All ratings260 ratings
Positive93.5%
Neutral1.9%
Negative4.6%
Written reviews128 reviews
Positive33.6%
Neutral11.7%
Negative54.7%

User reviews

Equitable EZClaim Mobile

From 18 App Store ratings

What we love

  • 🚀 Quick claim submission process
  • ✅ Simple and straightforward interface
  • 📱 Mobile app convenience
  • 🔐 Biometric/passkey authentication support
  • ⚡ Fast reimbursement for some users

Room to improve

  • 🐢 Extremely slow app performance
  • 🐛 Unresponsive touch inputs and glitches
  • 📁 Cannot upload PDF files or documents
  • 🔄 Requires re-entering information repeatedly
  • ❌ Claims don't appear in history immediately

iA Mobile

From 273 App Store ratings

What we love

  • 👍 Easy and intuitive navigation
  • 🚀 Fast access to information
  • 💼 Consolidated account view across products
  • 📊 Good investment performance reporting
  • 🎯 Simple claim submission process

Room to improve

  • 🐛 Frequent app crashes and freezing
  • 🔓 Persistent login and authentication issues
  • ⏱️ Slow performance compared to competitors
  • 📱 Limited mobile app functionality vs desktop
  • 🔄 Constant forced updates blocking access

Bugs and requests

Equitable EZClaim Mobile

Reported bugs

15 issues
  • App crashes when scrolling through date pickers
  • Checkbox clicks take 10+ seconds to register
  • Touch inputs not recognized for minutes
  • Submit button registers as home button instead
  • Claims submitted successfully but don't appear in history
Show 10 more
  • App logs out mid-claim when taking photos
  • Image preview window won't close properly
  • Dynamic Island overlap blocks buttons on iPhone 14 Pro
  • Login redirects multiple times with errors
  • Form loses data when missing required field
  • Buttons overlap and become unclickable
  • App freezes during claim submission
  • Biometric authentication stopped working after update
  • Claims rejected due to image reading errors
  • Inconsistent form behavior and validation

Requested features

18 requests
  • PDF and document file upload capability
  • Save practitioner information for recurring claims
  • Auto-populate spouse/dependent information
  • Show pending claims in real-time
  • Display remaining benefit balances
Show 13 more
  • Annual summary or batch claim submission
  • Claim confirmation email with reference number
  • Direct deposit option for reimbursements
  • Apple Wallet integration for benefit card
  • Seamless transition between app and web browser
  • Horizontal/landscape view support
  • Save multiple family members' information
  • Improved date picker scrolling mechanism
  • Claim status notifications
  • Better TSA claim terminology and options
  • Multiple image selection at once
  • Notes field for additional claim information
  • Faster claim processing times

iA Mobile

Reported bugs

17 issues
  • App crashes on login attempts
  • Authentication fails despite correct credentials
  • Face recognition not working reliably
  • Password not saving when selected
  • App closes unexpectedly after authentication
Show 12 more
  • Language defaults to French after updates
  • Saved credentials disappear after updates
  • Claims cannot be submitted through app
  • PDF forms cannot be downloaded on mobile
  • Direct deposit information requires constant re-entry
  • App shows services unavailable frequently
  • Investment data not updating after market close
  • Claim submission requires notifications enabled
  • App becomes non-functional after recent updates
  • Deposit information upload takes 2-5 days to process
  • Documents not displaying completely
  • Slow app performance during peak times

Requested features

16 requests
  • iPad/tablet version with landscape mode support
  • Unit price and share quantity details for investments
  • Coverage balance tracking (physio, massage, etc.)
  • Auto/home insurance integration
  • Life insurance product visibility
Show 11 more
  • Investment performance charts and projections
  • Password save functionality
  • Apple Wallet card support
  • Direct withdrawal options
  • Multi-account Face ID support
  • Real-time unit share price updates
  • PDF download capability within app
  • Automatic payment method saving
  • Detailed transaction history
  • Investment comparison tools
  • Better tax document information

In-app purchases

None

Equitable EZClaim Mobile

No in-app purchases

None

iA Mobile

No in-app purchases

Questions

Is Equitable EZClaim Mobile free?
Equitable EZClaim Mobile is free to download, with no in-app purchases.
Is iA Mobile free?
iA Mobile is free to download, with no in-app purchases.
Which has better reviews, Equitable EZClaim Mobile or iA Mobile?
iA Mobile is rated higher. Equitable EZClaim Mobile averages 3.5 out of 5 from 18 ratings, while iA Mobile averages 4.7 from 273 ratings.
Do Equitable EZClaim Mobile or iA Mobile have ads?
Neither Equitable EZClaim Mobile nor iA Mobile shows ads.
Which is updated more often, Equitable EZClaim Mobile or iA Mobile?
Equitable EZClaim Mobile ships an update monthly, and iA Mobile every 2 weeks. Most recently, Equitable EZClaim Mobile was updated on November 1, 2026 and iA Mobile on November 1, 2026.

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