1. Home
  2. 💰 Finance
  3. Equitable EZClaim Mobile
Equitable EZClaim Mobile

Equitable EZClaim Mobile

by The Equitable Life Insurance Company of Canada

18 ratings
167 reviews
📊 Productivity
💰 Finance
Free

Details

  • Released
  • Updated
  • November 14, 2011
  • June 29, 2026

Features

Developer

The Equitable Life Insurance Company of Canada
✨Promote your app ✨
Equitable EZClaim Mobile screenshot #1 for iPhone
Equitable EZClaim Mobile screenshot #2 for iPhone
Equitable EZClaim Mobile screenshot #3 for iPhone
Equitable EZClaim Mobile screenshot #4 for iPhone
Equitable EZClaim Mobile screenshot #5 for iPhone
Equitable EZClaim Mobile screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐167
Reviews↘︎
📝4+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 4 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Submit group benefits claims quickly and easily from your mobile device. Securely sign in, fill out an interactive form, and upload a photo of your receipt for faster reimbursements. Access your claims history and benefit details anytime.

✓Submit claims from iOS device
✓Interactive claim forms
✓Photo receipt submission
✓Check claim status and history
✓View and email benefit cards
✓Access benefit coverage details
✓Biometric sign-in support
Show original description

What users say

Summarized from real user reviews of Equitable EZClaim Mobile. Based on 18 reviews and a 3.5/5 average, it highlights the 6 positives and 17 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Quick claim submission process
  • ✅Simple and straightforward interface
  • 📱Mobile app convenience
  • 🔐Biometric/passkey authentication support
  • ⚡Fast reimbursement for some users
  • 📋Easy claim history viewing

Negative things

  • 🐢Extremely slow app performance
  • 🐛Unresponsive touch inputs and glitches
  • 📁Cannot upload PDF files or documents
  • 🔄Requires re-entering information repeatedly
  • ❌Claims don't appear in history immediately
  • 🔐Frequent logout/re-login required
  • ⏳Slow claim processing times (7-12 days)
  • 📱Outdated UI design from 1990s era
  • 🌐Hybrid web-app with poor UX
  • ❌Practitioners not saved for future use
  • 🔘Buttons unresponsive or difficult to click
  • 📸Photo upload only, no file browser
  • 🔄Redundant questions in claim forms
  • ⚠️Claims frequently rejected or disappear
  • 📊No visibility into remaining benefit balances
  • 🎯Limited claim type options
  • 💳No Apple Wallet integration for benefit card
See all reviews

What's New in Equitable EZClaim Mobile

5.0.0

June 29, 2026

What's new in version 5.0.0 - Bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Not mobile friendly

Hard to submit claims. Doesn’t allow to attach documents from file folder. You have to take a picture and submit via the photos folder. Putting dates in while scrolling through years, the app always turns off. It’s not user friendly or mobile friendly. Also taking to long to get back to us after submitting claims
Show more
player1743378player1743378

Updated App is Broken

Page gets stuck for minutes after every clock/step
Prisoner#24601#Prisoner#24601#

Terrible

The app is so slow, you have to click an answer a minimum of 5 times before it will register, and will not respond often. This is my husband’s plan and am grateful I rarely have to use it!
jenj11jenj11

Disappointing all around

Extremely laggy interface. Multi-second delay between pushing a button and action. Also very frustrating to have to manually re-enter second policy holder info every single time instead of being able to save, especially given how slow the interface is. Many app functions simply repeatedly send you to the website sign-in page (in a new window). So disappointed this is my new provider.
Show more
ArkitooristaArkitoorista

Great when it works. Often doesn’t.

App is super slow to respond to pressing options. Takes forever and seems like it’s frozen. Latest iOS version on date of review. iPhone 16
????? Bruh????? Bruh
See 162 more reviews

User experience

🐞

Reported Bugs

15 issues

App crashes when scrolling through date pickers

Bug

Checkbox clicks take 10+ seconds to register

Bug

Touch inputs not recognized for minutes

Bug

Submit button registers as home button instead

Bug

Claims submitted successfully but don't appear in history

Bug

App logs out mid-claim when taking photos

Bug

Image preview window won't close properly

Bug

Dynamic Island overlap blocks buttons on iPhone 14 Pro

Bug

Login redirects multiple times with errors

Bug

Form loses data when missing required field

Bug

Buttons overlap and become unclickable

Bug

App freezes during claim submission

Bug

Biometric authentication stopped working after update

Bug

Claims rejected due to image reading errors

Bug

Inconsistent form behavior and validation

Bug
✨

Requested Features

18 requests

PDF and document file upload capability

Feature

Save practitioner information for recurring claims

Feature

Auto-populate spouse/dependent information

Feature

Show pending claims in real-time

Feature

Display remaining benefit balances

Feature

Annual summary or batch claim submission

Feature

Claim confirmation email with reference number

Feature

Direct deposit option for reimbursements

Feature

Apple Wallet integration for benefit card

Feature

Seamless transition between app and web browser

Feature

Horizontal/landscape view support

Feature

Save multiple family members' information

Feature

Improved date picker scrolling mechanism

Feature

Claim status notifications

Feature

Better TSA claim terminology and options

Feature

Multiple image selection at once

Feature

Notes field for additional claim information

Feature

Faster claim processing times

Feature

FAQ

What does the Equitable EZClaim app do?

The Equitable EZClaim app allows Equitable Life group benefits plan members to submit their claims directly from their iOS device. It simplifies the process by guiding users through an interactive form and allowing them to submit a photo of their receipt for faster reimbursements. You can also check claim status, review history, and access benefit details.

How do I submit a claim using the app?

To submit a claim, you'll first sign in to your Equitable account. Then, complete the interactive form provided within the app. Finally, take a clear picture of your receipt and submit it along with the form. The app is designed to prompt you for all the necessary information.

Is the app free to use?

Yes, the Equitable EZClaim app is free to download and use for Equitable Life group benefits plan members. There are no in-app purchases or subscription fees associated with submitting claims or accessing your benefit information through the app.

What kind of claims can I submit?

You can submit any health or dental claim through the Equitable EZClaim app. This includes claims where a portion is covered by your plan and the remainder is paid through your Health Care Spending Account (HCSA). The app guides you through submitting all necessary details for these types of claims.

Can I view my benefit information in the app?

Yes, the app provides access to your benefit information at your fingertips. You can view your benefit coverage details, including benefit period and balance remaining, coverage maximums, deductibles, and reimbursement levels. You can also view, save, and email your benefits cards and access your Explanation of Benefits (EOB) statements.