Zaxbys vs Krispy Kreme ®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zaxbys
Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.
- Mobile ordering for pickup and delivery
- Zax Rewardz program
- Earn points on every purchase
- Redeem points for exclusive rewards
- Find local Zaxbys locations
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Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Krispy Kreme ®
Earn rewards and get free treats with a loyalty program. Order your favorite doughnuts for pickup or delivery. Discover exclusive offers and find nearby locations.
- Krispy Kreme Rewards program
- Earn points for free treats
- Welcome and birthday rewards
- Order ahead for pickup
- Delivery ordering
- Exclusive offers and updates
- Shop locator with Hot Light notifications
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Welcome to the Krispy Kreme® app! The best thing since our hot doughnuts. Download now to experience the easiest way to get free treats with the Krispy Kreme Rewards program, plus enjoy easy ordering for pickup and delivery. Krispy Kreme Rewards Join today to start earning points toward free treats with every bite and sip. Earn a reward in as little as one visit and redeem your points for your Krispy Kreme favorites. Enjoy a welcome treat when you join, plus we’ll make your birthday extra sweet! Your Order, Your way Skip the line and order ahead with pickup or delivery so you can enjoy your treats even faster. Stay in the Dough Be the first in line for exclusive offers, access to our new limited time doughnuts and fresh updates! Enable push notifications and never miss out on any sweet offers. Shop Locator Find the nearest Krispy Kreme shop wherever you are so you can always know when hot, fresh doughnuts are coming off the line with Hot Light notifications.
Screenshots
Verdict
Zaxbys and Krispy Kreme ® both sit at 4.7 stars, but that hides the real split: 29% of Zaxbys's written reviews are positive against 8% of Krispy Kreme ®'s. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zaxbys holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 113K and 39K respectively. Written reviews point the same way: 29% of Zaxbys's written reviews are positive against 8% of Krispy Kreme ®'s.
Zaxbys ships an update monthly, Krispy Kreme ® fortnightly. Both last shipped on October 20, 2026.
| Parameter | Zaxbys | Krispy Kreme ® |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (113K ratings) — better | 4.5 (39K ratings) |
| Positive reviews | 29.1% of reviews — better | 8.1% of reviews |
| Number of ratings | 113K — better | 39K |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #74 — better | #75 |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 122 MB |
| Age rating | 4+ | 4+ |
| Developer | Zaxby's Franchising, LLC | Krispy Kreme Doughnut Corporation |
Customer experience
Zaxbys
Krispy Kreme ®
User reviews
Zaxbys
From 113K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Convenient for ordering ahead
- 💡 Rewards program with offers
- 👍 Friendly and helpful staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Login and account issues
- 🐛 Ordering process can be confusing
- 🐛 Unreliable order processing and pickup
- 🐛 Limited customization options
Krispy Kreme ®
From 39K App Store ratingsWhat we love
- ❤️ Amazing donuts at amazing prices
- 👍 Convenient rewards program and coupons
Room to improve
- 🐛 App is buggy and not working properly
- 🤔 Inconsistent store experiences
- 🤷♂️ Poor customer service and communication
Bugs and requests
Zaxbys
Reported bugs
4 issues- App freezes during checkout
- Unable to cancel or modify orders
- Rewards not properly applied
- Incorrect order fulfillment
Requested features
4 requests- Allow no-sauce option for sandwiches
- Improve order tracking and status updates
- Add curbside pickup option
- Enhance rewards program and points system
Krispy Kreme ®
Reported bugs
3 issues- App crashes frequently
- Login and account issues
- Rewards and points not tracking properly
Requested features
3 requests- Allow adding and using gift cards in the app
- Improve mobile ordering and pickup experience
- Provide better rewards and loyalty program
In-app purchases
Zaxbys
No in-app purchases
Krispy Kreme ®
No in-app purchases
