JetBlue vs Icelandair
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JetBlue
Manage your entire travel experience, from booking flights and hotels to tracking your bags and checking in. Get real-time flight updates and connect with customer service directly within the app.
- Book flights, hotels, and car rentals
- Real-time flight tracking
- Mobile boarding pass
- Manage trip itineraries
- Track checked bags
- In-app customer support chat
- View inflight entertainment options
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Your trip runs smoother in the JetBlue app. Book fares, track flights in real time, check in and manage every part of your trip—from planning to landing. Day of travel, made easy. Get key trip details at a glance, including your mobile boarding pass, gate changes, boarding times and real-time flight status. Manage your trips. Update your seat, add extras or make changes to your itinerary in just a few taps. Keep upcoming and past trips organized in My Trips. Track your bags, stress-free. Follow your bags from check-in to carousel for peace of mind. Chat with us. Get answers and connect with a JetBlue crewmember right from the app. Inflight experience. Browse snacks, drinks and inflight entertainment options before you fly. Book in minutes. Search, book and manage flights in just a few taps. Book hotels, vacation rentals, car rentals and airport transportation—all from the app. My TrueBlue. Sign in to track your TrueBlue® points, view your Travel Bank balance (if applicable), request points for past trips and manage personalized experiences. Live Activities & more. See real-time flight updates, boarding alerts and trip info on your lock screen. Access flight trackers, airport maps and more helpful tools along the way. Download the JetBlue app and travel smarter—from takeoff to touchdown.
Icelandair
Manage your entire travel experience, from booking flights and pre-ordering meals to accessing your Saga Club membership and receiving real-time flight notifications. Keep all your travel details in one convenient place.
- Book flights
- Manage bookings
- Saga Club membership
- Online check-in
- Boarding pass access
- Flight notifications
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The Icelandair app guides you through your journey with ease. With a simple and effective interface, the app provides access to various beneficial features related to your flight, keeping all travel information in one handy location. GET MORE OUT OF YOUR SAGA CLUB MEMBERSHIP See your Saga Club and Tier Credit status, earn and use Saga Points, add Saga Club card to Wallet, or use your virtual Saga Club card in the app. You can also register Saga Points for past flights. BOOK FLIGHTS Search for your next travel destination, book your flight with auto-filled information, and access booking details in one place. OVERVIEW OF YOUR ENTIRE JOURNEY Manage your journey by preordering meals, choosing a seat, or adding baggage to your flight. Check-in online via the app and receive the boarding pass directly. Save your boarding pass in Wallet or share it with other travelers in your booking. GET NOTIFIED ABOUT YOUR FLIGHT Receive notifications at the right time and stay informed at every stage of your journey.
Screenshots
Verdict
The clearest difference is ads: Icelandair at none against JetBlue's shown. Icelandair also leads on iOS requirement (15.1 vs 18.0). JetBlue's advantage is ratings volume (1.5M vs 7.1K) and update cadence (every 2 weeks vs monthly). On price, rating, review sentiment and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JetBlue holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: JetBlue has 1.5M ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews point the same way: 20% of JetBlue's written reviews are positive against 14% of Icelandair's.
JetBlue ships an update every 2 weeks, Icelandair monthly. Both last shipped on November 3, 2026.
| Parameter | JetBlue | Icelandair |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 4.7 (7.1K ratings) |
| Positive reviews | 20.2% of reviews — better | 13.5% of reviews |
| Number of ratings | 1.5M — better | 7.1K |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #27 — better | #208 |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 148 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | JetBlue Airways Corporation | Icelandair ehf. |
Customer experience
JetBlue
Icelandair
User reviews
JetBlue
From 1.5M App Store ratingsWhat we love
- 🚀 Great up to the minute information
- 🚀 Seamless check-in and boarding
- 👍 Friendly and helpful staff
- 👍 Comfortable flights
- 👍 Reliable service
Room to improve
- 🐛 Buggy and unreliable app
- 🐛 Difficult to manage reservations
- 🐛 Poor customer service
- 🐛 Frequent flight delays and cancellations
- 🐛 Inconsistent policies around pets
Icelandair
From 7.1K App Store ratingsWhat we love
- 👍 Convenient for airport use
- 🚀 User-friendly
- 💡 eSIM purchase option
Room to improve
- 🐛 Buggy and crashes frequently
- 🔍 Unable to find booking information
- 🔍 Unreliable flight status updates
- 🔍 Difficult to navigate and use
- 🔍 Inconsistent and confusing UX
Bugs and requests
JetBlue
Reported bugs
4 issues- App crashes and freezes
- Inability to check-in or access boarding passes
- Incorrect flight information displayed
- Payment and booking issues
Requested features
4 requests- Ability to easily change seats and reservations
- Better in-app notifications and updates
- Improved user interface and navigation
- Integration with other travel apps and services
Icelandair
Reported bugs
5 issues- Constant log-outs and inability to log back in
- Date of birth field issues
- Incorrect flight and booking information displayed
- Boarding pass disappearing from app
- Inability to add or modify passenger information
Requested features
6 requests- Improve login and account management
- Add biometric login options
- Enhance flight status and gate information
- Streamline check-in and boarding pass features
- Improve seat selection and meal ordering
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- Provide better customer support and communication
In-app purchases
JetBlue
No in-app purchases
Icelandair
No in-app purchases
