BeyondTrust Support vs Password Self Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BeyondTrust Support
This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.
- Secure real-time chat
- Co-browse websites and apps
- View device screenshots
- Push web updates and URLs
- Access system information
Read full descriptionHide full description
You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console. Feature Overview: • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
Password Self Service
This utility app allows users to register their mobile number for account recovery. It also provides functionality to reset forgotten user account passwords and unlock accounts that have been locked.
- Register mobile number
- Reset user account password
- Unlock user account
Read full descriptionHide full description
This app will be used to register mobile number, reset user account password and unlock user account.
Screenshots
Verdict
The clearest difference is rating: BeyondTrust Support at 3.2 against Password Self Service's 1.6. BeyondTrust Support also leads on review sentiment (41% vs 13%) and update cadence (every 5 months vs every 20 months). Password Self Service's advantage is iOS requirement (10.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BeyondTrust Support holds the better App Store score, 3.2 against 1.6. That said, the two scores are not equally well evidenced: BeyondTrust Support has 55 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 13% of Password Self Service's.
BeyondTrust Support ships an update every 5 months, Password Self Service every 20 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | BeyondTrust Support | Password Self Service |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (55 ratings) — better | 1.6 (8 ratings) |
| Positive reviews | 41.5% of reviews — better | 13.3% of reviews |
| Number of ratings | 55 — better | 8 |
| Update frequency | Every 5 months — better | Every 20 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 7 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Bomgar Corporation | ExlService Holdings, Inc |
Customer experience
BeyondTrust Support
Password Self Service
In-app purchases
BeyondTrust Support
No in-app purchases
Password Self Service
No in-app purchases
Questions
Is BeyondTrust Support free?
Is Password Self Service free?
Which has better reviews, BeyondTrust Support or Password Self Service?
Do BeyondTrust Support or Password Self Service have ads?
Which is updated more often, BeyondTrust Support or Password Self Service?
Other comparisons
