Sentara MyChart vs CareAttend
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sentara MyChart
Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.
- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.
CareAttend
This app simplifies time submission and compliance for self-directed care. It offers a seamless mobile experience, allowing caregivers to focus on client independence. The app is designed to meet government regulations and payer requirements.
- Simple registration and login
- GPS tracking for shift start/end
- Fully accessible design
- Configurable mobile workflows
- Easy time approval at point of care
- Multi-language support
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CareAttend is a Self-Direction app designed to make care and compliance easy. CareAttend has been designed for time submission in the Self-Directed marketplace, with ease of use, functionality and the people who will be using it at its core. It is compliant with emerging government, payer, and 21st Century Cures Act regulations. CareAttend strives to provide a seamless mobile experience to ensure attendants can focus on what is important, maintaining the consumer’s independence within their community. CareAttend highlights include: - Simple registration/login process - GPS data only sent for start and end of shift - Fully accessible - Configurable mobile workflows to match State requirements - Easy approval of time at point of care - Supports multiple languages
Screenshots
Verdict
The clearest difference is review sentiment: Sentara MyChart at 52% against CareAttend's 6%. Sentara MyChart also leads on rating (4.7 vs 1.6) and ratings volume (16K vs 150). CareAttend's advantage is iOS requirement (13.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sentara MyChart holds the better App Store score, 4.7 against 1.6. That said, the two scores are not equally well evidenced: Sentara MyChart has 16K ratings behind it against 150, so its average is the more settled of the two. Written reviews point the same way: 52% of Sentara MyChart's written reviews are positive against 6% of CareAttend's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 26, 2026 and October 22, 2026 respectively.
| Parameter | Sentara MyChart | CareAttend |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16K ratings) — better | 1.6 (150 ratings) |
| Positive reviews | 52.5% of reviews — better | 6.4% of reviews |
| Number of ratings | 16K — better | 150 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 177 MB | 62 MB |
| Age rating | 17+ | 17+ |
| Developer | Sentara Healthcare | CellTrak Technologies Inc |
Customer experience
Sentara MyChart
CareAttend
User reviews
Sentara MyChart
From 16K App Store ratingsWhat we love
- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers
Room to improve
- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times
CareAttend
From 150 App Store ratingsWhat we love
- 👍 Easy to use (recent)
- 👍 Simple and easy to use (recent)
- 👍 Well made (recent)
Room to improve
- 🐛 App crashes continuously
- 🐛 App forgets login credentials
- 🐛 Cannot log in
- 🐛 App not registering usage
- 🐛 App doesn't work in rural areas
Bugs and requests
Sentara MyChart
Reported bugs
4 issues- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions
Requested features
5 requests- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication
CareAttend
Reported bugs
177 issues- App continuously crashing
- App forgets login credentials
- Unable to log in
- App not registering that users are using the app
- App does not work in rural areas
Show 172 moreShow fewer
- App erases timestamps
- App freezes
- App logs out frequently during shifts
- Unable to edit human errors after time entry
- Shift history not being added or visible
- Shifts deleted immediately after being ended
- Only test shifts can be entered
- Unable to view shift history
- Mileage entry not working
- Cannot enter PTO hours
- Cannot edit work times
- App is malfunctioning and has glitches
- App logs out frequently
- Unable to reset password
- Password reset emails not received
- Shift history issue persists after updates
- Unable to enter mileage
- Unable to see pay information
- Unable to enter PTO hours
- Unable to edit work times
- App freezes sometimes
- App logs out frequently during shifts
- Cannot edit any human error after time entry
- App is poorly developed and not fully functioning
- No way to change account security password
- Cannot go back to edit a time entry
- Unable to register for the app
- Cannot view past time cards
- Hours do not clear for new work weeks
- No option to delete and re-enter shifts for corrections
- No mileage logging feature
- App not accessible for a long time after transfer
- Cannot adjust entries after submission
- Registration issues for weeks
- App doesn't work fluently
- Cannot get into the app
- App won't work at all sometimes
- Multiple platforms required for one job
- Confusing app design
- Cannot download without iPhone or Google Store
- No help support inside the application
- Nothing is working and clear inside the account
- No way to change account security password
- Too many bugs
- Confusing to use
- Unable to register for past 2 weeks
- Contact administrator message
- Only receive credit for one weekend's worth of time
- Missing three weekends of time
- Cannot sign out when signed out
- Passcode not working, no way to change it
- AI support is useless
- CEP is a doom cycle
- Forgets login credentials every time
- Login credentials incorrect
- Can log in from computer, but not app
- Approved but cannot get into the app
- WiFi connection is good
- Time not approved due to not using the app
- App shows all shifts logged in
- Could lose job over app issues
- Receiving emails stating web portal usage when using app
- Cannot download on all devices
- Different sign-in methods cause problems
- Only allows starting a respite shift
- Attendant shift option gone
- Have to sign a second time to clock out
- Shifts rolling until next shift
- Had to cancel a shift never started
- Confusing app
- W2 forms location unclear
- Hours approved when signer isn't available unclear
- Update 2.1.0 did not resolve shift history issue
- App isn't saving history and hours worked
- Three weeks of history not saved
- Not useful at all
- Cannot enter mileage
- Cannot see how much paid
- Cannot enter PTO hours
- Cannot edit any work times
- Malfunction
- Very poorly developed
- Not fully functioning
- Number of glitches making function bad
- Mileage entry not working at all
- Entering task, submitting & signing time hiccups
- Freezes some times
- Logs out frequently during shift
- Can’t edit any human error after time entry
- Worst app ever downloaded
- Pay demands on app time entry is a nightmare
- Unable to reinstall
- Worst experience switching over
- Still haven’t received forms after I-9 completed
- Only option to submit a test shift
- Missed 2 pay periods
- No response from support due to system upgrade
- Hours just stay and can’t be cleared
- Inconvenient and confusing
- Horrible!
- Worst app ever!
- Whole process from CDWA not the best
- Time 4 Care was way better and easier
- Bad UX design App
- Annoyed enough to write review
- Only allows sending test shift
- No choice to select normal legitimate shift
- Painfully figured out in web portal
- Portal wasn’t accessible for a long time
- App not designed to let you log in mileage
- Have to go to the portal for mileage
- Once you hit submit button, no way to adjust entry
- Defeats error correction purpose
- Time4Care is a much better app
- 4 platforms to deal with work documents
- Cumbersome and confusing to use
- Feel pain for less technical workers
- Switch over procedure is a disaster!
- Very frustrating and dull app
- Poorly built
- Hard to use
- Very inconvenient
- Ridiculous
- Issues registering for a couple weeks
- CDWA had no clue about app issues
- App support handled through CDWA, which doesn't make sense
- Nothing wrong on CDWA's end
- Support said email, then said can't do anything
- Going from Time4Care to this is a huge bummer
- No issues at all to multiple issues
- Doesn’t work fluently
- Can’t get in
- Times when it won’t work at all
- Only way to clock in and check shifts
- Poorly designed
- Poorly thought through app
- Why are there 3 platforms for one job?
- Workday app for taxes
- Direct my care portal to claim miles
- How confusing
- Should be able to claim miles with shift
- Ridiculous!
- Cannot stand this app!!!
- Have to go out of your way to have someone fix error
- Not having the feature of logging mileage is embarrassing
- Complete joke and waste of time
- Have to go on a website to log mileage
- Using an app plus having to go online to complete logging of a shift
- Makes sense 😒
- How to download if we don’t have iPhone or Google store
- QR code for download CareAttend app needed
- Caregivers don’t have iPhone or Google store but need to use app
- Worst app ever
- Should be removed from App Store
- Doesn’t have any help support inside the application
- Nothing is working and clear when you are inside your account
- No way to change your account security password if need it
- Overall this app is piece of garbage
- Unless they make a user friendly and have all the editing options inside the dashboard
- Worst app
- You can’t go back to edit a time
- So many bugs
- Confusing to use
- Unable to register for the past 2 weeks
- Won’t let me register
- Tried both care attend and consumer registered
- Both say please contact your administrator
- Please fix this!!!
- Cannot figure A way to view my past time cards
- Have been clocking in and out for a month
- Only receive credit for one weekend
- What happened to the other three?
Requested features
17 requests- Add attendant shift option
- Provide W2 forms
- Clarify hour approval process
- Add mileage entry
- Add PTO entry
Show 12 moreShow fewer
- Allow editing of work times
- Allow editing of human errors
- Provide a QR code for download
- Add help support within the application
- Allow changing security password
- Allow editing time entries
- Improve user interface and user experience
- Add a way to clear hours at the start of a new week/month
- Allow editing of shifts instead of requiring external fixes
- Integrate mileage logging into the app
- Provide a way to view past time cards
- Ensure shift history is saved and visible
In-app purchases
Sentara MyChart
No in-app purchases
CareAttend
No in-app purchases
Questions
Is Sentara MyChart free?
Is CareAttend free?
Which has better reviews, Sentara MyChart or CareAttend?
Do Sentara MyChart or CareAttend have ads?
Which is updated more often, Sentara MyChart or CareAttend?
Other comparisons
