Sentara MyChart vs PulsePoint Respond
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sentara MyChart
Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.
- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health
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Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.
PulsePoint Respond
This app connects to 911 to alert you about local emergencies, including cardiac events requiring CPR. It also provides notifications for other community incidents like fires and floods, and allows you to monitor live dispatch radio. It's designed to build informed and responsive communities.
- 911-connected emergency alerts
- CPR needed notifications
- Community incident alerts (fires, floods)
- Live dispatch radio monitoring
- FirstNet Certified™ application
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PulsePoint Respond is a 911-connected mobile app that can immediately inform you of emergencies occurring in your community and can request your help when cardiopulmonary resuscitation (CPR) is needed nearby. If you’re trained in CPR and are willing to assist in an emergency, the app will alert you if someone near you is having a cardiac emergency and may need CPR. In addition to nearby “CPR Needed” notifications, you can choose to be notified of other events that may impact you and your family, such as wildland fires, flooding and utility emergencies. You can also monitor live dispatch radio traffic for most PulsePoint-connected communities with a simple tap on the speaker icon. PulsePoint currently provides coverage for thousands of communities in North America, with many more on the way. For more information, visit pulsepoint.org, contact us at info@pulsepoint.org. PulsePoint Respond is an end-to-end FirstNet Certified™ application. FirstNet Certified solutions must demonstrate 99.99% availability and pass independent third-party security, data privacy and performance audits. PulsePoint is a 501(c)(3) public non-profit foundation building applications that help public safety agencies inform and engage their citizens. NOTE: Continued use of GPS running in the background can dramatically decrease battery life. Your actual experience is always visible in Settings | Battery | PulsePoint.
Screenshots
Verdict
The clearest difference is ratings volume: PulsePoint Respond at 272K against Sentara MyChart's 16K. PulsePoint Respond also leads on review sentiment (63% vs 52%) and chart position (#45 vs #201). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.8 for PulsePoint Respond. That said, the two scores are not equally well evidenced: PulsePoint Respond has 272K ratings behind it against 16K, so its average is the more settled of the two. Written reviews are what separate them: 52% of Sentara MyChart's written reviews are positive against 63% of PulsePoint Respond's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 19, 2026 and October 20, 2026 respectively.
| Parameter | Sentara MyChart | PulsePoint Respond |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (16K ratings) | 4.8 (272K ratings) — better |
| Positive reviews | 52.5% of reviews | 63.0% of reviews — better |
| Number of ratings | 16K | 272K — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #201 | #45 — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 177 MB | 36 MB |
| Age rating | 17+ | 12+ |
| Developer | Sentara Healthcare | PulsePoint Foundation |
Customer experience
Sentara MyChart
PulsePoint Respond
User reviews
Sentara MyChart
From 16K App Store ratingsWhat we love
- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers
Room to improve
- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times
PulsePoint Respond
From 272K App Store ratingsWhat we love
- 🚀 Instant notifications
- 📍 Detailed incident location
- 💡 Customizable notifications
- 🚑 Helpful for first responders
- 🔍 Awareness of community emergencies
Room to improve
- 🗺️ Lack of location filtering
- 🔇 Inconsistent notification reliability
- 🌍 Limited coverage in Canada/other countries
- 🔢 Too many notifications for large areas
- 🔒 Privacy concerns with location tracking
Bugs and requests
Sentara MyChart
Reported bugs
4 issues- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions
Requested features
5 requests- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication
PulsePoint Respond
Reported bugs
3 issues- Incidents not always displayed in a timely manner
- Difficulty understanding response unit codes/abbreviations
- Location services issues causing inconsistent performance
Requested features
5 requests- Radius-based notification filtering
- Separate notification settings for each agency
- Ability to follow specific stations/departments
- Integration with mapping apps for navigation
- Customizable notification sounds and tones
In-app purchases
Sentara MyChart
No in-app purchases
PulsePoint Respond
No in-app purchases
Questions
Is Sentara MyChart free?
Is PulsePoint Respond free?
Which has better reviews, Sentara MyChart or PulsePoint Respond?
Do Sentara MyChart or PulsePoint Respond have ads?
Which is updated more often, Sentara MyChart or PulsePoint Respond?
Which is more popular, Sentara MyChart or PulsePoint Respond?
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