Comparison

Sentara MyChart vs PulsePoint Respond

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sentara MyChart

Securely access and manage your health information, communicate with your care team, and schedule appointments. View test results, pay bills, and receive important updates. Connect with your healthcare provider conveniently from your device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule appointments
  • View After Visit Summaries
  • Pay medical bills
  • Receive push notifications
  • Connect to Apple Health
Features
Currently charting
Read full description

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can: · Communicate with your care team. · Review test results, medications, immunization history, and other health information. · Schedule and manage appointments, including in-person visits and video visits. · View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. · View and pay your medical bills. · Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. · Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart. Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

About

PulsePoint Respond

This app connects to 911 to alert you about local emergencies, including cardiac events requiring CPR. It also provides notifications for other community incidents like fires and floods, and allows you to monitor live dispatch radio. It's designed to build informed and responsive communities.

Highlights
  • 911-connected emergency alerts
  • CPR needed notifications
  • Community incident alerts (fires, floods)
  • Live dispatch radio monitoring
  • FirstNet Certified™ application
Currently charting
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PulsePoint Respond is a 911-connected mobile app that can immediately inform you of emergencies occurring in your community and can request your help when cardiopulmonary resuscitation (CPR) is needed nearby. If you’re trained in CPR and are willing to assist in an emergency, the app will alert you if someone near you is having a cardiac emergency and may need CPR. In addition to nearby “CPR Needed” notifications, you can choose to be notified of other events that may impact you and your family, such as wildland fires, flooding and utility emergencies. You can also monitor live dispatch radio traffic for most PulsePoint-connected communities with a simple tap on the speaker icon. PulsePoint currently provides coverage for thousands of communities in North America, with many more on the way. For more information, visit pulsepoint.org, contact us at info@pulsepoint.org. PulsePoint Respond is an end-to-end FirstNet Certified™ application. FirstNet Certified solutions must demonstrate 99.99% availability and pass independent third-party security, data privacy and performance audits. PulsePoint is a 501(c)(3) public non-profit foundation building applications that help public safety agencies inform and engage their citizens. NOTE: Continued use of GPS running in the background can dramatically decrease battery life. Your actual experience is always visible in Settings | Battery | PulsePoint.

Screenshots

Sentara MyChart4 screens
PulsePoint Respond4 screens

Verdict

The call

The clearest difference is ratings volume: PulsePoint Respond at 272K against Sentara MyChart's 16K. PulsePoint Respond also leads on review sentiment (63% vs 52%) and chart position (#45 vs #201). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Sentara MyChart against 4.8 for PulsePoint Respond. That said, the two scores are not equally well evidenced: PulsePoint Respond has 272K ratings behind it against 16K, so its average is the more settled of the two. Written reviews are what separate them: 52% of Sentara MyChart's written reviews are positive against 63% of PulsePoint Respond's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 19, 2026 and October 20, 2026 respectively.

Scorecard4 real differences · 7 level
Sentara MyChart versus PulsePoint Respond: the parameters behind the verdict, then further details
ParameterSentara MyChartPulsePoint Respond
PriceFreeFree
Rating4.7 (16K ratings)4.8 (272K ratings) — better
Positive reviews52.5% of reviews63.0% of reviews — better
Number of ratings16K272K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#201#45 — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size177 MB36 MB
Age rating17+12+
DeveloperSentara HealthcarePulsePoint Foundation

Customer experience

Sentara MyChart

All ratings14,568 ratings
Positive93.0%
Neutral2.9%
Negative4.2%
Written reviews282 reviews
Positive52.5%
Neutral10.6%
Negative36.9%

PulsePoint Respond

All ratings271,552 ratings
Positive95.8%
Neutral2.5%
Negative1.7%
Written reviews538 reviews
Positive63.0%
Neutral10.6%
Negative26.4%

User reviews

Sentara MyChart

From 16K App Store ratings

What we love

  • 🚀 Convenient access to medical information
  • 👍 Easy to use and navigate
  • 🚀 Quick access to test results
  • 👍 Helpful for managing healthcare
  • 🚀 Responsive communication with providers

Room to improve

  • 🐛 Frequent app crashes and login issues
  • 🔍 Difficulty finding and accessing certain features
  • 🤔 Outdated or incomplete information
  • 🤔 Limited functionality compared to website version
  • 🤔 Frustrating user experience at times

PulsePoint Respond

From 272K App Store ratings

What we love

  • 🚀 Instant notifications
  • 📍 Detailed incident location
  • 💡 Customizable notifications
  • 🚑 Helpful for first responders
  • 🔍 Awareness of community emergencies

Room to improve

  • 🗺️ Lack of location filtering
  • 🔇 Inconsistent notification reliability
  • 🌍 Limited coverage in Canada/other countries
  • 🔢 Too many notifications for large areas
  • 🔒 Privacy concerns with location tracking

Bugs and requests

Sentara MyChart

Reported bugs

4 issues
  • Login process frequently broken or unreliable
  • Inconsistent performance and app stability issues
  • Inability to access or view certain medical records
  • Syncing problems between app and website versions

Requested features

5 requests
  • Ability to edit personal information and medical history
  • Improved messaging and communication with providers
  • More intuitive navigation and organization of features
  • Seamless integration with other healthcare apps and devices
  • Enhanced security measures like two-factor authentication

PulsePoint Respond

Reported bugs

3 issues
  • Incidents not always displayed in a timely manner
  • Difficulty understanding response unit codes/abbreviations
  • Location services issues causing inconsistent performance

Requested features

5 requests
  • Radius-based notification filtering
  • Separate notification settings for each agency
  • Ability to follow specific stations/departments
  • Integration with mapping apps for navigation
  • Customizable notification sounds and tones

In-app purchases

None

Sentara MyChart

No in-app purchases

None

PulsePoint Respond

No in-app purchases

Questions

Is Sentara MyChart free?
Sentara MyChart is free to download, with no in-app purchases.
Is PulsePoint Respond free?
PulsePoint Respond is free to download, with no in-app purchases.
Which has better reviews, Sentara MyChart or PulsePoint Respond?
PulsePoint Respond is rated higher. Sentara MyChart averages 4.7 out of 5 from 16K ratings, while PulsePoint Respond averages 4.8 from 272K ratings.
Do Sentara MyChart or PulsePoint Respond have ads?
Neither Sentara MyChart nor PulsePoint Respond shows ads.
Which is updated more often, Sentara MyChart or PulsePoint Respond?
Sentara MyChart ships an update every 2 months, and PulsePoint Respond every 2 months. Most recently, Sentara MyChart was updated on October 19, 2026 and PulsePoint Respond on October 20, 2026.
Which is more popular, Sentara MyChart or PulsePoint Respond?
Sentara MyChart currently peaks at #201 in the App Store charts, and PulsePoint Respond at #45. Chart position reflects recent download velocity rather than total install base.

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