Comparison

XProtect® Mobile vs Mobile Security Professional

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

XProtect® Mobile

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

Highlights
  • View live video
  • Playback recorded video
  • Export recorded video
  • Listen to audio
  • Speak through camera speakers
  • Stream mobile device video
  • Receive push notifications
Features
Read full description

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

About

Mobile Security Professional

Manage access control and video surveillance systems remotely. Monitor events, alarms, and video feeds in real-time. Facilitate evacuations and respond to security incidents instantly from your mobile device.

Highlights
  • Remote NetBox system management
  • Real-time event and alarm monitoring
  • Live surveillance video review
  • Remote door control
  • Evacuation mustering coordination
  • Video snapshot sharing
Read full description

LenelS2's Mobile Security Professional allows both management and staff to operate their NetBox access control and video management systems from anywhere. Users can switch between separate NetBox systems or partitions directly in the app. Mobile Security Professional is administered from a central location, and all actions are instantly displayed at the command center. With Mobile Security Professional, mobile staff can review surveillance video, monitor events and alarms in real time and manage evacuations. Cameras are accessible on demand, displaying high-quality, high frame rate video. Video snapshots can be shared as needed. In response to event activity, staff is able to take immediate action such as remotely opening related doors and identifying a person of interest in video. Mustering for evacuations is effortless, with multiple mustering points coordinated right on the screen. Mobile Security Professional dramatically improves productivity, decision making and response time.

Screenshots

XProtect® Mobile4 screens
Mobile Security Professional4 screens

Verdict

The call

XProtect® Mobile and Mobile Security Professional both sit at 2.2 stars, but that hides the real split: 25% of XProtect® Mobile's written reviews are positive against 5% of Mobile Security Professional's. XProtect® Mobile also leads on update cadence (every 2 months vs every 4 months) and ratings volume (126 vs 29). Mobile Security Professional's advantage is iOS requirement (12.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

XProtect® Mobile holds the better App Store score, 2.2 against 2.0. Both are backed by a comparable volume of ratings — 126 and 29 respectively. Written reviews point the same way: 25% of XProtect® Mobile's written reviews are positive against 5% of Mobile Security Professional's.

UpkeepUpdate frequency

XProtect® Mobile ships an update every 2 months, Mobile Security Professional every 4 months. The most recent releases landed on September 5, 2026 and June 1, 2026 respectively.

Scorecard4 real differences · 6 level
XProtect® Mobile versus Mobile Security Professional: the parameters behind the verdict, then further details
ParameterXProtect® MobileMobile Security Professional
PriceFreeFree
Rating2.2 (126 ratings) — better2.0 (29 ratings)
Positive reviews24.8% of reviews — better4.5% of reviews
Number of ratings126 — better29
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.012.0 — better
Further details — not scored
Size38 MB46 MB
Age rating4+4+
DeveloperMILESTONE SYSTEMS A/SHoneywell International, Inc.

Customer experience

XProtect® Mobile

All ratings126 ratings
Positive26.2%
Neutral4.8%
Negative69.0%
Written reviews125 reviews
Positive24.8%
Neutral7.2%
Negative68.0%

Mobile Security Professional

All ratings29 ratings
Positive17.2%
Neutral13.8%
Negative69.0%
Written reviews22 reviews
Positive4.5%
Neutral27.3%
Negative68.2%

Bugs and requests

XProtect® Mobile

Reported bugs

4 issues
  • Inability to connect to servers
  • Incompatibility with iOS versions
  • Duplicate camera displays
  • Playback issues with self-signed SSL certificates

Requested features

4 requests
  • Add audio support
  • Improve motion event thumbnails
  • Allow disabling of PIP mode
  • Implement Touch ID support

Mobile Security Professional

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

XProtect® Mobile

No in-app purchases

None

Mobile Security Professional

No in-app purchases

Questions

Is XProtect® Mobile free?
XProtect® Mobile is free to download, with no in-app purchases.
Is Mobile Security Professional free?
Mobile Security Professional is free to download, with no in-app purchases.
Which has better reviews, XProtect® Mobile or Mobile Security Professional?
XProtect® Mobile is rated higher. XProtect® Mobile averages 2.2 out of 5 from 126 ratings, while Mobile Security Professional averages 2.0 from 29 ratings.
Do XProtect® Mobile or Mobile Security Professional have ads?
Neither XProtect® Mobile nor Mobile Security Professional shows ads.
Which is updated more often, XProtect® Mobile or Mobile Security Professional?
XProtect® Mobile ships an update every 2 months, and Mobile Security Professional every 4 months. Most recently, XProtect® Mobile was updated on September 5, 2026 and Mobile Security Professional on June 1, 2026.

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