Springfield vs ESS 41
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Springfield
Report non-emergency city service issues and request assistance anytime, anywhere. Submit requests with photos and precise GPS locations to help the city respond faster and more effectively.
- Report non-emergency city issues
- Request city services
- Attach photos to requests
- Use GPS for precise location
- Track service requests
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Springfield 311 is a tool for residents of the City of Springfield, MA to request non-emergency services from the city anytime, anywhere. The tool enables residents to request services and report a wide range of issues similar to the City's 311 portal. This tool enables residents to take and attach pictures to requests for service and provide the exact location of the issue using GPS coordinates thus enabling the city to deliver services in a quicker and more effective manner.
ESS 41
Manage your work schedule, request time off, and trade shifts with colleagues. This app allows you to view your timecard, update availability, and even clock in and out using geofencing technology.
- View schedule
- Request day-off & time-off
- Perform Shift Trade
- Bid on open shifts
- View timecard
- Update availability
- Geofence enabled mobile clock
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With ESS app, team members can: · View schedule · Request day-off & time-off · Perform Shift Trade with teammates · Bid on open shifts or request additional shifts · View timecard · Update availability and get shifts accordingly · Request for alternate work locations · Clock your work hours using Geofence enabled mobile clock
Screenshots
Verdict
The clearest difference is rating: Springfield at 2.2 against ESS 41's 1.4. ESS 41's advantage is update cadence (every 5 weeks vs every 28 months) and ratings volume (3.1K vs 6). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Springfield holds the better App Store score, 2.2 against 1.4. That said, the two scores are not equally well evidenced: ESS 41 has 3.1K ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 0% of Springfield's written reviews are positive against 3% of ESS 41's, so the app with the better star average is not the one people write more warmly about.
Springfield ships an update every 28 months, ESS 41 every 5 weeks. The most recent releases landed on November 13, 2026 and November 9, 2026 respectively.
| Parameter | Springfield | ESS 41 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (6 ratings) — better | 1.4 (3.1K ratings) |
| Positive reviews | 0.0% of reviews | 3.3% of reviews — better |
| Number of ratings | 6 | 3.1K — better |
| Update frequency | Every 28 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 | 11.0 |
| Further details — not scored | ||
| Size | 36 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Intelligov, Inc. | Reflexis Systems Inc |
Customer experience
Springfield
ESS 41
Bugs and requests
Springfield
Not enough reviews yet to summarise bugs or requests.
ESS 41
Reported bugs
4 issues- Login errors and inability to log in
- Schedules not displaying correctly
- Sync issues with calendar
- Crashing on certain device models
Requested features
4 requests- Push notifications for schedule changes
- Ability to request time off directly in the app
- Improved user interface and navigation
- Support for biometric login (Face ID, Touch ID)
In-app purchases
Springfield
No in-app purchases
ESS 41
No in-app purchases
