MyCincinnati® vs Cenlar Mobile™

MyCincinnati allows Cincinnati Insurance personal lines policyholders who have registered for online services to: • access and share policy documents and agency contact information • enroll drivers in the RideWell℠ • find experienced service providers and loss prevention resources • go paperless • manage payment options, pay your bill and connect with Apple® Wallet or Google Pay™ • report and view claims, including auto glass claims, and find helpful tips on what to do in the event of an accident • request roadside services • sign up for additional services, such as emergency medical transportation and travel security programs • view ID cards

Cenlar Mobile™ Manage your mortgage on the go. Description and benefits: Cenlar Mobile™ , a convenient and secure way to manage your home loan right from your phone. Easily make a payment, check account balance, see when taxes were paid, view a statement or sign up for automatic payments. The new app has functionality similar to the website. Use our calculators to determine how to save interest and pay off your mortgage sooner. What you can do on Cenlar Mobile™ : • Stay current on your mortgage details and outstanding balance • Make a payment and view payment status • Enroll in AutoPay and view scheduled payments on your mortgage • Calculate changes to PMI based on projected changes to your loan • View details on escrow, taxes and insurance • Calculate the impact of making additional payments on interest cost savings and earlier loan pay off • View the Learning Center to see frequently asked topics and questions How to access: • Complete the secure registration on Cenlar Mobile™ if you have not previously registered on our app or website • Use thumbprint or facial recognition for subsequent login We are listening and will continue to make improvements. Here’s What’s New – o Redesigned and more intuitive user experience o Enhancements to the Payment History screen to display reversed payments o Enhanced messaging for when the app is down for maintenance o Ability to display full loan number o Ability to submit a secure message with one attachment (PDF, PNG, JPEG) Please note you will need [iOS version 13.0] or greater.