Comparison

du vs SEWA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

du

Easily manage your mobile accounts and services with customized features. Perform actions like checking usage, paying bills, recharging, and purchasing add-ons. Get support and manage your account all in one place.

Highlights
  • Check consumption and balance
  • Pay or recharge line
  • Pay or recharge for a friend
  • Check special offers
  • Change plan
  • Purchase data and roaming add-ons
  • Get chat support
Features
Read full description

Enjoy the easiest way to manage your accounts and services, with features customised just for you. Get things done your way in just a few clicks on the du App: - Check your consumption and balance - Pay or recharge your line - Pay or recharge for a friend - Check for special offers - Change your plan - Purchase data and roaming add-ons - Purchase our products - Manage your accounts - Get chat support - Book an appointment to visit the nearest du store We update our app regularly to always meet your needs so you can always get things done your way. Enjoying our app? Rate us or write a review. استمتع بأسهل طريقة لإدارة حساباتك وخدماتك مع مزايا مصمّمة خصيصاً لك. كل أمورك طيبة مع تطبيق du وببضع خطوات فقط: - اطّلع على استخدامك ورصيدك - ادفع فاتورتك أو أعد تعبئة رصيدك - ادفع فاتورة أحد الأصدقاء أو أعد تعبئة رصيدهم - اطّلع على عروضنا الخاصة - قُم بتغيير باقتك - اشترِ بيانات وخدمات تجوال إضافية - اشترِ منتجاتنا - قُم بإدارة حساباتك - احصل الدعم بالدردشة - احجز المواعيد لزيارة أقرب متاجر du نحن نقوم بتحديث تطبيقنا بانتظام لمواكبة احتياجاتك ولتبقى كل أمورك طيبة. مستمتع بالتطبيق؟ قيّم أداءنا أو اكتب رأيك.

About

SEWA

Manage your Sharjah Electricity, Water and Gas Authority (SEWA) account with ease. This app offers self-meter reading, usage monitoring, bill payments, and account management features. Stay informed about your utility consumption and billing history through an intuitive interface.

Highlights
  • Account management
  • Self-meter reading
  • Usage monitoring and comparison
  • Secure bill payments
  • Auto payment setup
  • Billing and payment history
  • Usage pattern analysis
Features
Read full description

With Sharjah Electricity, Water and Gas Authority (SEWA) Mobile App, available in Arabic and English, you can now take full control of your account. The SEWA app, you can simplify your utility management with our intuitive and user-friendly mobile app, putting all your account information at your fingertips. Discover a range of new features designed to enhance your experience and keep you in complete control. From self-meter reading to usage monitoring & compare, the SEWA app has everything you need in one convenient place. Key Features: • Manage your account anytime, anywhere! • Hassle free login with UAE Pass & face ID • Stay informed about your utility consumption with intuitive graphs for better decision-making. • Make secure bill payments, set up auto payment and check billing & payment history effortlessly. • Easily analyse your monthly usage patterns • Receive important notifications on your preferred channel. Download the SEWA app today and unlock a world of convenience and control over your utility account. Simplify your life and make smarter decisions with ease.

Screenshots

du4 screens
SEWA4 screens

Verdict

The call

The clearest difference is update cadence: du at fortnightly against SEWA's every 2 months. du also leads on ratings volume (15K vs 925). SEWA's advantage is review sentiment (25% vs 14%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SEWA holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: du has 15K ratings behind it against 925, so its average is the more settled of the two. Written reviews point the same way: 14% of du's written reviews are positive against 25% of SEWA's.

UpkeepUpdate frequency

du ships an update fortnightly, SEWA every 2 months. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.

Scorecard3 real differences · 7 level
du versus SEWA: the parameters behind the verdict, then further details
ParameterduSEWA
PriceFreeFree
Rating4.5 (15K ratings)4.7 (925 ratings) — better
Positive reviews14.4% of reviews25.0% of reviews — better
Number of ratings15K — better925
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size392 MB48 MB
Age rating4+4+
DeveloperEITC, du telecom UAESharjah Electricity & Water Authority

Customer experience

du

All ratings14,988 ratings
Positive88.1%
Neutral2.9%
Negative8.9%
Written reviews397 reviews
Positive14.4%
Neutral4.8%
Negative80.9%

SEWA

All ratings925 ratings
Positive90.9%
Neutral2.1%
Negative7.0%
Written reviews12 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

User reviews

du

From 15K App Store ratings

What we love

  • ✨ Convenient and smooth app
  • 💳 Easy payments

Room to improve

  • 🐛 Constant issues with the app
  • 🔍 Lack of transparency in billing
  • 🤖 Poor customer service and support
  • 📉 Unreliable network and internet speeds
  • 💰 Overpriced services

SEWA

From 925 App Store ratings

What we love

  • ✅ Convenient payment processing
  • 🎯 Simplifies transactions and bill management
  • 👍 User-friendly service features

Room to improve

  • 🐛 Numerous bugs and errors
  • 😕 Confusing and poor user interface
  • ❌ Registration and login failures
  • 💰 High pricing
  • 🔧 Non-functional payment methods

Bugs and requests

du

Reported bugs

3 issues
  • App crashes frequently
  • Login issues and inability to access account
  • Inconsistent behavior after updates

Requested features

3 requests
  • Option to cancel subscription/plan through the app
  • Ability to manage all accounts (mobile, home internet, etc.) in one place
  • Improved data usage tracking and analytics

SEWA

Reported bugs

7 issues
  • Registration and login not working
  • Emirates ID entry causes errors
  • Payment method saving disabled
  • Previous invoices not displaying after update
  • App crashes and freezes
Show 2 more
  • SMA code not being sent
  • General application errors and glitches

Requested features

5 requests
  • Fix registration and login system
  • Improve UI/UX design
  • Enable and fix payment method saving functionality
  • Restore previous invoice history in updated version
  • Improve overall app responsiveness

In-app purchases

None

du

No in-app purchases

None

SEWA

No in-app purchases

Questions

Is du free?
du is free to download, with no in-app purchases.
Is SEWA free?
SEWA is free to download, with no in-app purchases.
Which has better reviews, du or SEWA?
SEWA is rated higher. du averages 4.5 out of 5 from 15K ratings, while SEWA averages 4.7 from 925 ratings.
Do du or SEWA have ads?
Neither du nor SEWA shows ads.
Which is updated more often, du or SEWA?
du ships an update fortnightly, and SEWA every 2 months. Most recently, du was updated on October 20, 2026 and SEWA on October 17, 2026.

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