Hydro One Mobile vs Danby
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hydro One Mobile
Manage your electricity service and stay informed about power outages. View your bills, account balance, and usage details. Access a real-time outage map with estimated restoration times and affected customer numbers.
- View bills and account balance
- Sign up for paperless billing
- Sign up for SMS notifications
- View usage details
- Real-time power outage map
- Outage restoration estimates
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We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area. NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to: • View their bill and account balance • Sign up for paperless billing • Sign up for SMS notifications • View ‘time of use’ usage details and more! Power Outage Map Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including: • Number of customers affected • Estimated restoration time • Cause of the outage (if known) • Repair crew status The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.
Danby
Manage your home appliances remotely from anywhere. This app allows for voice control, device interworking based on conditions, and easy sharing with family members, all while providing real-time safety alerts.
- Remote appliance control
- Voice control (Amazon Echo, Google Home)
- Device interworking automation
- Family device sharing
- Real-time safety alerts
- Control multiple devices
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Danby Smart. Smart life, smart living • Remotely control home appliances from anywhere • Add and control multiple devices at once with one App • Voice control via Amazon Echo and Google Home • Interworking of multiple smart devices. Devices automatically start/stop working based on temperature, location and time. • Easily share devices among family members • Receive real-time alerts to ensure safety
Screenshots
Verdict
The clearest difference is rating: Hydro One Mobile at 3.0 against Danby's 2.4. Danby's advantage is ratings volume (80 vs 4). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hydro One Mobile holds the better App Store score, 3.0 against 2.4. That said, the two scores are not equally well evidenced: Danby has 80 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 11% of Hydro One Mobile's written reviews are positive against 17% of Danby's, so the app with the better star average is not the one people write more warmly about.
Hydro One Mobile ships an update every 7 months, Danby every 13 months. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.
| Parameter | Hydro One Mobile | Danby |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (4 ratings) — better | 2.4 (80 ratings) |
| Positive reviews | 11.3% of reviews | 17.5% of reviews — better |
| Number of ratings | 4 | 80 — better |
| Update frequency | Every 7 months — better | Every 13 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 | 14.0 |
| Further details — not scored | ||
| Size | 20 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Hydro One Incorporated | Danby Products Limited |
Customer experience
Hydro One Mobile
Danby
User reviews
Hydro One Mobile
From 4 App Store ratingsWhat we love
- 👍 Useful for outage updates
- 👍 Good for checking outage status
- 👍 Provides outage information quickly
- 👍 Timely outage information refresh
- 👍 Good for reporting outages
Room to improve
- 👎 App is a website redirect
- 👎 Requires login for basic info
- 👎 Slow on iPad login
- 👎 Unusable, essentially mobile website
- 👎 Broken on every step
Danby
From 80 App Store ratingsWhat we love
- 🚀 Easy setup
- 🚀 Remote control functionality
- 🚀 Scheduling options
- 👍 Accurate temperature monitoring
- 👍 Reliable performance
Room to improve
- 🐛 Frequent app crashes
- 🐛 Unreliable WiFi connectivity
- 🐛 Incorrect outdoor temperature display
- 🐛 Buggy scheduling features
- 👎 Confusing user interface
Bugs and requests
Hydro One Mobile
Reported bugs
21 issues- Login screen freezes
- In-app messages show 'unsupported browser'
- View bill function stopped working
- Login issues on iPad
- Blank page on login
Show 16 moreShow fewer
- Stuck spinning after login
- App keeps notifying an update is available when none exists
- Fails to get data from Hydro One
- Reporting outages gives an error
- Map shows almost no outages
- Signs out every time you try to go back to the main menu
- Consistently have trouble logging in
- Poor connectivity
- Can never log in anymore, takes forever
- Impossible to log in
- App does not login, fails registration, password change
- Extremely slow when it does work
- Loading account, nothing shows up
- Login is glitchy
- Clicking done to go back logs you out
- Auto logs the user out when clicking 'done' after viewing the current bill in PDF format
Requested features
15 requests- Invest in a proper app focused on usage and billing
- Add outage notifications
- Add a widget for power status
- Add face recognition for logging in
- Add account access and user-friendly displays
Show 10 moreShow fewer
- Add real-time updates
- Add billing support integration
- Add personal usage information
- Add outage alerts/notifications
- Add usage details
- Allow users to remain signed in
- Allow viewing usage & bills without re-entering info
- Add option to print bill
- Add face recognition or thumb print login
- Fix auto-logout when viewing PDF
Danby
Reported bugs
4 issues- App crashes when selecting device
- Scheduled tasks not executing properly
- Incorrect outdoor temperature display
- Frequent app logout issues
Requested features
4 requests- Integration with Alexa and Google Home
- Ability to set custom temperature ranges
- Improved scheduling functionality
- Notification settings for when unit is full or needs maintenance
In-app purchases
Hydro One Mobile
No in-app purchases
Danby
No in-app purchases
