MediacomConnect vs SURFboard Central

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below: Account & Billing • View your current billing statement • Pay your bill • Store payment method on file • Modify payment method on file • Find a payment center Internet Data Usage • View current Internet service level • View Internet Data Usage allowance • Review Internet Data Usage history Outage Check • Check for service interruptions in your area for TV, Internet & Phone Appointment Manager • View upcoming service appointment Technical Support • Automatically refresh your modem or cable box to solve Internet or TV issues • How-To's and FAQs for your TV, Internet, and Phone service Notifications • Upcoming service appointments • Account updates • Billing updates • Bill due dates Communications • Chat with a customer service agent • Enroll in Text Messaging • Submit Customer feedback • One-touch Connect-to-Agent dialing Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.

Thank you for purchasing a SURFboard product! Simply download this application, select the device model, and follow the on-screen instructions to setup your device. This single (Central) mobile application will support all our current SURFboard devices. Cable Modems: - Models: S33, S34, SB6141, SB6121, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25. - Step-by-step install guide includes help for device activation by your Cable Internet Service Provider. - Access to device information, help, and technical support. - Quick launch the device Web Application for device configuration and management. Cable Modems with Wi-Fi: - Models: G18, G20, G34, G36, G54, SBG10, SBG6950, SBG7400, SBG7580, SBG7600, SBG8300 - Step-by-step install guide includes help for device activation by your Cable Internet Service Provider. - Access to device information, help, and technical support. - Use the device Web Application OR the mobile app for device configuration and management. - Easy to use Wi-Fi management functions. mAX Wi-Fi Mesh Routers: - Models: W11, W121, W122, W21, W30, W31, W61, WC4S, WC4T - Step-by-step install guide includes help for optimal mesh node placement in your home for performance and coverage. - Easy to use Wi-Fi management and enhanced mAX features*. Wi-Fi Gaming and Extenders: - Models: W6B, W6U - Step-by-step install guide. - Access to device information, help, and technical support. - Quick launch the device Web Application for device configuration and management. --- Easy to use Wi-Fi management functions --- - Manage your Wi-Fi network when you are at home or away. - Setup a private and secure home Wi-Fi network. - Setup a separate Guest network for visitors. - View client devices connected to your network. - Add friendly names for each client device. - Check your mobile device real-time Wi-Fi speed. - Create profiles for your kids to manage their screen time, allowing schedule or manual Internet pause. --- Enhanced mAX features --- - Get notified when selected device leave or join your home network. - Enhance your parental controls with "screen" time rewards. - Network Health monitoring with recommendations for optimization. For additional help, please visit the SURFboard User Community at https://community.surfboard.com/ For device technical details and support, please visit SURFboard Support at https://www.surfboard.com/support/resources/ * Not all enhanced mAX features are available on W61, WC4S, and WC4T